I didn't have a good experience. I was originally supposed to pick up the truck 2 miles from my home. After waiting 45 minutes while the guy tried to successfully rent me the truck, he found out it wasn't driveable because it was waiting on a part. I had to drive over 20 miles each way to a new location, which caused me to miss a work meeting. I was not happy. The new location in liberty lake was great though. No complaints about them at all.EVIN W.
Customer Reviews for Liberty RV Roofing
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Liberty Lake, WA 99019
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h30 pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 7/4/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Katie M.
Le client n'a pas laissé de commentaire.Chance M.
Le client n'a pas laissé de commentaire.Marjorie R.
The best service!!!!Becky R.
Le client n'a pas laissé de commentaire.Dennis H.
Le client n'a pas laissé de commentaire.Michael G.
opening hours of operation were not followed employee was late. office never emailed receipt.Robert M.
Le client n'a pas laissé de commentaire.Ann R.
Le client n'a pas laissé de commentaire.Michael F.
Very upset that you charged me 400 from liberty lake to kalispell MT! I could have taken it to Seattle or California for a little over 80.00, but because kalispell did not want it you price gouged me! This is unacceptable practices and needs to be fixed. You are taking advantage of the the supply and demand! Un acceptable! I fell you owe me 200! I can make this go viral and put a big dent in your business! I thought this was a company of integrity?RONALD Y.
Le client n'a pas laissé de commentaire.MICHAEL M.
You folks were so much help, by staying late despite that evening being your kid's birthdays. It meant a ton to me! People like you is what makes this country so awesome! God bless you! Ben TkachevVENIAMIN T.
Le client n'a pas laissé de commentaire.JEFFREY D.
Le client n'a pas laissé de commentaire.DEREK G.
Le client n'a pas laissé de commentaire.ann H.
Le client n'a pas laissé de commentaire.KYLE S.
The best place ever to rent a uhaul!Phillip P.
I was looking for a last minute trailer and were very helpful in making that happen!!THERESA A.
Le client n'a pas laissé de commentaire.CHASE K.
Liberty RV provided me with exceptional service!!! I will be telling my friends and family abut my experience. I will definitely use them in the future. Thank you for the excellent experience.MICHAEL B.
Le client n'a pas laissé de commentaire.GINGER T.
People there were wonderful to deal with. Extremely nice! They even let us leave the trailer we loaded from our travel trailer until we took our travel trailer to the dealer for repairs.MARK S.
Le client n'a pas laissé de commentaire.JAMES W.
Le client n'a pas laissé de commentaire.LISA L.
The customer service was excellent. I had called and even went to other u haul dealers, some were not open, didn't answer phones, or didn't have what we needed. This U-Haul dealer was open, had exactly what I needed. They were friendly and helpful. With suggestions to make our move better.JENNIFER L.
Outstanding customer serviceSandy M.
I am a frequent renter and find that this location is the best out of all the various locations I have used. People were extremely friendly and helpful and that made it a great experience! The rental office was also very clean and inviting.KEITH K.
A truly awesome experience. No stress and a quick in and out process.SCOTT L.
Le client n'a pas laissé de commentaire.BRIAN B.
Le client n'a pas laissé de commentaire.rona W.
Le client n'a pas laissé de commentaire.JAMES A.
That location was amazing! The employees were so friendly and helpful!ANJANETTE S.
Le client n'a pas laissé de commentaire.BRANDON WESLEY M.
Le client n'a pas laissé de commentaire.LANETTE S.
Le client n'a pas laissé de commentaire.Anne C.
Le client n'a pas laissé de commentaire.Janine M.
Le client n'a pas laissé de commentaire.Yan D.
Le client n'a pas laissé de commentaire.Jeffrey J.
Le client n'a pas laissé de commentaire.Carol R.
Super easy pick up and return of car trailer. Friendly and helpful staff!MATT B.
Le client n'a pas laissé de commentaire.ANDREW H.
Le client n'a pas laissé de commentaire.brianne B.
Need earlier pick up hours.Peter J.
When you reserve a vehicle learn to hold the vehicle. When you send a tire guy make sure he is not going to get in a verbal Confrontation with the guy that I'm doing buisness with. This was the worst trip ever. 2 hours waiting for the tire guy.DUSTY D.
Le client n'a pas laissé de commentaire.NATHAN D.
Drop off was quick and easy.VALERIE S.
Forced to drop off at a location that I did not agree to. Had to back track 20 miles to drop off equipment.Jonathan B.
Friendly and accommodating staff. They will get all my future truck / trailer work.PAUL W.
Teach the people at corporate some manners and how to jot push all their short comings on the local dealers.MARC H.
Very friendly staff.JOHN L.
Le client n'a pas laissé de commentaire.STEPHEN M.
Le client n'a pas laissé de commentaire.WILLIAM E.
The u haul online process of picking a drop off point needs to be fixed. I picked a location that it allowed me to enter, when picking up the trailer the u haul rep. changed the location. I agreed as it wasn't to much further than the original location. Then 30 minutes before I was to leave to return the trailer a person from u haul called and said I have a revised drop off location. Now it's 40 miles from where I live in a different state because the previous locations could not handle this trailer or they had lot restrictions. This is not an acceptable practice. Very disappointing in u haul.THOMAS W.
Le client n'a pas laissé de commentaire.JASON NELSON B.
Le client n'a pas laissé de commentaire.KURT J.
Le client n'a pas laissé de commentaire.Ralph J.
The alignment on the uhaul was awful and it rattled horribly. We also got pushed from a 20' we reserved to a 26' which is taller and doesn't fit under the bridge to our house.Tesia H.
Always professional, highly recommendLORI O.
Le client n'a pas laissé de commentaire.Brandon F.
Exceptional customer service!lori O.
Le client n'a pas laissé de commentaire.Geoff D.
Le client n'a pas laissé de commentaire.Aaron H.
Le client n'a pas laissé de commentaire.DOUG DALE B.
Le client n'a pas laissé de commentaire.Ken C.
Le client n'a pas laissé de commentaire.ALEXANDER E.
Le client n'a pas laissé de commentaire.CHYLA G.
Thanks for working w/ my schedule and being as flexible as possible! ( wiper on passenger side needs to be replaced).GINA R T.
The location was fine, uhaul was not, literally the worst rental experience I've ever had. I had my rental for weeks before hand to pick up the truck and trailer at the location closest to me, then received a call ONE DAY before I was scheduled to pick it up letting me know that I had to pick up from a location 30 minutes from me and that I couldn't pick up until 12 which was 2 hours later than my original reservation. When I showed up at 12 to pick up my ALREADY CHANGED appointment, the fucking truck WASN'T EVEN THERE. So I had to drive another 15 minutes to pick up a truck from this location then drive BACK to the original pick up location and get the trailer, then drive another 30 minutes back home with everything. Then I get a call the next day asking if I would be able to make it to the drop off in Illinois, which is 1700 miles away, THE NEXT FUCKING DAY. Then the fucking truck got 7 miles per gallon the entire time, which cost me another $700 in fuel alone. I WILL NEVER USE UHAUL AGAIN, This has been the worst fucking moving experience of my life.SPENCER N.
Le client n'a pas laissé de commentaire.Heather C.
Great customer service and a friendly staff! Thanks again Mike O'Brien!MICHAEL O.
Le client n'a pas laissé de commentaire.KEVIN F.
This is a great friendly UHaul provider. If I need to rent a UHaul, this is only dealer in the Spokane area I will rent from. They are always professional, courteous and accommodating. Merci.PETER M.
Friendly, prompt, helpful, efficient. Excellent! This is the second time I've used this family owned business and I don't plan to go anywhere else going forward when I need a trailer rental.DALE S.
They are really easy to work with, accommodating and very nice.STEPHEN DAVID C.
Renting was quick and easy. Everyone is nice and helpful!Gerardo Z.
Put a better "Entrance" sign on the gate.JOHN B.
Nothing moreALLEN C.
Call Direct ... the Folks there are really considerate and easy to work with!! Been renting from U-Haul for ages ... this was at the top of the list. Merci!HARRY H.
Customer service was excellent, however condition of retail equipment, horrible. They knew we were traveling from Washington state to Arizona ( 1700 miles ) and rented us a trailer with bald tires. We barely made it, started showing cords and we had to switch It out with another uhaul dealer. They need to step up their game or get out of the uhaul renting.KELLY LEE M.
Let people know that they need there paper work before they drop off vehicle.BRADLY M.
Customer service off the charts. They are a 45 minute drive but I will use them every time.JOSHUA LEE B.
Le client n'a pas laissé de commentaire.GARY ALAN W.
Vehicle was what I ordered. Cannot speak to the maintenance, as I had engine problems on the trip.Nicholas P.
Friendly, helpful, efficient. Great!Robert W.
Le client n'a pas laissé de commentaire.Darren M.
everything was excellent except i was not told I may not be able to drop the trailer off at my destination.GARY M.
Customer service was outstanding! Thank you for making this rental super easy!SHAUN WILLIAM J.
Le client n'a pas laissé de commentaire.Paul C.
The people and location were wonderful. A few glitches with software and hardware but the customer service made up for any glitch. Super people to work with.Brad C.
Fabulous service! Will use them again!ADAM O.
Le client n'a pas laissé de commentaire.Christopher T.
Great team!GARY ALAN W.
Le client n'a pas laissé de commentaire.Timothy M.
Excellent service à la clientèle. Very professional staff. Will use again in the future.Melissa L.
Le client n'a pas laissé de commentaire.JOHN V.
This was the only U-Haul experience I've ever had where I didn't come away disappointed. Trying to rent an auto transport trailer in Eastern Washington had been an exercise in futility, with reservations made and no equipment available on rental day. That was until the reservation made with Liberty RV Roofing and U-Haul. The equipment was ready to go for us, and checking back in after hours was a breeze. I'll call them direct next time and recommend you do the same.Gilbert D.