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Jason Zabel
Customer Reviews for Liberty Rent4U
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I can't overstate the extent of the positive experience we had renting from this location! The retail space is clean and well maintained. The staff; knowledgeable, courteous, and efficient. The equipment easily accessed and in good working order. In conjunction with the UHaul app I was able to reserve and (mostly) check-in at pick-up. The professionals at the Liberty UHaul location walked us through the rest. Highly recommend renting from this establishment!
Deborah HanselThis was a fabulous location, they helped us with everything we needed, gave us a tape gun for free, and couldn't be happier. I was happy to spend money with U-Haul with this location
Steven JonesEveryone here is very helpful, everytime im here.
Harmony sgambatoSeats and floors were dirty and dusty and I believe they over charged me on mileage.
Jason NunezSo accommodating!! Thank you much for the help!!
JEFFREY NADINGA very well maintained, competently staffed, and well stocked location in a highly visible location. One of the best I've ever frequented!
Deborah HanselEntered all info online (vehicle make etc) yet have to redo at time of rental. Redundant
Karl DuniventI have used this facility so many times and they make the process so fast and easy.
Theresa DenneyEverything related to the rental was good
Curtis SmithThe truck was very dirty when I picked it up. The whole cab area was dirty. It had a scented tree hanging on the rear view mirror like it was someone's personal vehicle and I just borrowing it.
Katrina BatchellerThe employees at this U-Haul location are always helpful and efficient.
Jennifer McKnellyExcellent customer service experience. Nothing it was a smooth transaction for me
Pamela McconnellI stated what vehicle I was going to tow, however the tow straps wouldn't even reach half way around the tires. Having never towed a vehicle before this was disheartening and scary. Thankfully, I had heavy straps and was able to secure the vehicle properly.
Jennifer MinorEverything was great!!
JOEL DAVISGreat professional staff. Will always rent from them
Michelle GentryOpen the door before 8am Lubricate the doors on the trailer I rented. Latch handle was rusted and therefore not operational Have the person who signed me in get rid of her attitude. Don't forget my pads next time. Had to turn around halfway to my move destination Overall experience very poor.
Gus MontaltoExcellent
Clarence BanksThe ladies were awesome at the place. Very helpful and quick to assist.
Michele MccuenWhen we picked up the truck, the service wrench was on the dash. Truck ran fine for us but should probably do better at checking the equipment before letting someone rent it out.
Chris PenningtonSo kind and helpful! Will be coming back. (:
Lauren CooperEven though they didn't have a truck right away they helped me made a reservation. During that time a truck was returned early and they had me in it within minutes. They were wonderful to work with!!
Sanya BrownI really appreciate all the assistance and patience the U-haul employees have given me. Usually I rent a truck 1-2 times per year from this location.
Jennifer McknellyHave yard attendant check out equipment prior to releasing. In my case I rented a transport trailer and he backed me up and hooked it up for me which was great. Well with my knowledge of trailers I did my walk around prior to departure and found one of four tires flat. This should have been caught prior to hooking up. Luckily they had another. What if this was someone who doesn't have the knowledge they would have been stranded after closing time.
Stanley SkikusException service and pleased with the motorcycle hauler, made the transport easy.
Steve WoodruffVery good ppl to work with on your rental. The ladies at the counter are very helpful, friendly, and knowledgeable. All the other workers move at a good pace, they don't leave you waiting forever. Def a good choice.
John JenkinsA little dirt. The door was in need of repairs. Excellent service à la clientèle. I would rent again at this location.
Angela KingVery friendly and accommodating!
Leslie LongCourteous, knowledgeable service.
Stephen OehlerGarbage left in cab
John Henrichsno improvement needed
floyd sharpThank you for your professionalism, kindness, and dedication to service.
Christine Joy BuggCharges for extra rental day with employees informing me that as long as the rental is returned within 24 hours I was fine to keep longer. Completely out raged about poor communication and lies being told to customers.
Micheal GeiselI'm a big fan of U-Haul, pretty much exclusive in three moves over the past year. Concerning the trailer rental over this weekend, I might suggest that it would be helpful to provide a quick comment about the technical hook up specifically understanding that there are brake applications that interface with Truck technology would have been good . You guys are incredible! Merci.
Rick HughesMake customers aware of potential cleaning costs
Andrew KohlStaff was incredibly friendly and helpful. Made renting a moving truck very easy and I would definitely use them again in the future.
Ron HendersonGood job!
Thomas GreufeIf they don't reserve their rental online prior to going to the shop. I would recommend that. The employees at this location are top notch. Love the interaction and information they provide.
Willy AllenExcellent service à la clientèle. I always enjoy working with Liberty Rent4U!
Josh DrakeThe Dolly they rented to us was really old and wheels were super loud and didn't turn well. We didn't even end up using it, because it was such a chore to even get it to roll on it's own. We chose a location closer to us, but U-Haul changed us to this location without even asking us if it was okay to change. They just sent an email. When we called U-Haul, they just said they would charge us more money if we chose a closer location.
Jeremy Briscoe