Évaluations des clients Liberty View Quilt Shop Capon Bridge

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Liberty View Quilt Shop Capon Bridge

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STEVEN SCOTT B.
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Le client n'a pas laissé de commentaire.

Janet L.
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Le client n'a pas laissé de commentaire.

STEVE ALLEN T.
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Le client n'a pas laissé de commentaire.

Belinda B.
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It's kinda hard to pick up truck. A lot of steps to this.

Donald T.
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The Uhaul App was very cumbersome and hanging up. The App required more information, pictures and steps than my current home refinance. It took an hour and a half just to get the truck. When returning the truck in person, the process was smooth and professional and we were in and out. The location and management were great but the uhual app was horrible.

KEVINEUGENE G.
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Le client n'a pas laissé de commentaire.

MATTHEW GARDNER F.
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Le client n'a pas laissé de commentaire.

JONATHANCHRISTOP W.
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Le client n'a pas laissé de commentaire.

BRYANTHOMAS N.
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Le client n'a pas laissé de commentaire.

Jonathan S.
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Great trailer, will use you good fokes in the future.

RICHARDOWEN F.
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There were no moving blankets in the truck

Carole S.
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The uhaul rep I worked with at this location went above and beyond!! He was proactive in letting me know uhaul had changed my pickup location - which was so much farther away than expected - and he worked with me on how to do my pickup with as little stress as possible. Amazing - because calling uhaul itself was useless.

Joshua H.
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The place was not open when I dropped off but the drop box was easy to find. The only thing I would suggest, this location is a in a dead spot for cell reception. Since uhaul is forcing the self checkout, they should be providing a way for customers to access the internet and do self checkout correctly. I had to improvise to get it to work so I wasn't charged extra.

Albert M.
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Le client n'a pas laissé de commentaire.

MARIE ANTOINETTE L.
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Letting the customer know where to return the truck.

JAIMIE K.
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Le client n'a pas laissé de commentaire.

Dennis R.
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Every thing was good and the uhaul dealer was very nice if I need another truck I will go back there to rent one

Rodrick C.
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Another excellent experience at this location

Thomas M.
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Great experience,nothing to add.

Rodrick C.
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Steve was by far the best experience at U-Haul I've ever had, and honestly probably the best customer satisfaction in my entire life from any company. He helped me swap out multiple trailers and also help me extend my reservation due to a family emergency and was just overall incredibly helpfulduring this crazy time!

Zac Y.
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Le client n'a pas laissé de commentaire.

CHARLES S.
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Don't ever let/get rid of Steve!

Harry R.
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Very professional, accommodating and timely. Excellent in every aspect.

Steve P.
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Le client n'a pas laissé de commentaire.

Steve P.
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Le client n'a pas laissé de commentaire.

Janet S.
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I did not have phone service in this little town and I had to borrow somebody's phone that work there they made it so easy after I got them on the phone with customer service appreciate everything you did for me excellent job everybody

Thomas S.
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We rented a 26' truck and found out once underway (and too late to make a change) that the back lights on the truck and all of those around the perimeter of the cargo section did not work. We had to drive in the dark and rain on a busy major highway with a lot of traffic and it was unnerving not to have these lights working. The manager at the drop off location said it was probably a bad fuse. This should've been checked before we left with the truck.

Craig R.
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Easy pick up. Rental truck was clean and well maintained.

Gary T.
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Le client n'a pas laissé de commentaire.

Deborah G.
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Le client n'a pas laissé de commentaire.

Nikki Cannon C.
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Le client n'a pas laissé de commentaire.

Nancy Jean S.
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Steve was great to rent from. He explained everything with just enough detail, was friendly, and was very flexible by meeting us at 7:00AM before the store opened. I'm definitely renting here again.

james V.
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was closed when we dropped off truck, but drop off was easy

CHARLES S.
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Keep Steve running the operation

james V.
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no open at the time of drop off

James G.
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Reserved trailer at Wards Plaza, Winchester, VA. No one was there to check out the trailer. Rep just left, even though it was normal business hours. Left everyone hanging. Five other customers were also waiting. Had to call the fleet management number to try to find another dealer nearby to transfer the reservation. An hour on the phone. Finally had to drive 30 min away and start reservation from scratch. Would not honor original quote. Had to pay an additional $60 for the privilege of wasting two hours and my gas. Missed my timeline to pick up furniture, now have to rent another trailer to finish the move. I have had good service from U-Haul in the past and have done business many times, but this experience has changed my perspective, all because an employee just decided to up and leave during normal business hours.

CHARLES S.
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Just keep allowing Steve to do his job. He does it perfectly!!!

susian D.
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This guy here is awesome and very kind. Left my cell phone i truck and he called my husband to tell him and we hurried back from town and got it. Very sweet and honest gentleman.

Wendy D.
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No improvements necessary. This is a wonderful, helpful location, and always our first choice!! Thank You!!

Harry F.
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Le client n'a pas laissé de commentaire.

Lybet K.
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Le client n'a pas laissé de commentaire.

susan W.
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Le client n'a pas laissé de commentaire.

Peter H.
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Speed up your processing time. Takes to long to do the rental agreement

Tim G.
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This is the first place that an employee walked me out to the truck and explained everything to me about the truck. The employee even adjusted the mirrors for me.

Fred N.
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Le client n'a pas laissé de commentaire.

Gloria Z.
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They were very nice to deal with.

Jimmy P.
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Nothing negative to say. great customer service Smooth transaction your trailer worked great for the vehicle I was moving. In and out in no time

Michael M.
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Le client n'a pas laissé de commentaire.

Barry H.
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Le client n'a pas laissé de commentaire.

Jack D.
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Le client n'a pas laissé de commentaire.

susan T.
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Google took me to wrong location. Front door should have arrow to key box if locked. Auction days use up parking. Advise customers no one may be there. Steve was wonderful afterwards, and more than made up for any inconvenience. Clone him!!

Danyelle K.
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This was the best experience I have had. They were wonderful and helpful.

Linda B.
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Nothing! Steve was amazing! We were in a bind as our car had a problem that could not be fixed. We had to quickly rent a truck and trailer to get back to NY. Steve was knowledgeable, efficient, and very kind. We had a WONDERFUL experience!

Don A.
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Le client n'a pas laissé de commentaire.

Malinda M.
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Le client n'a pas laissé de commentaire.

Brian T.
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The guy was really nice, just a local guy and gave us a heads up as to what events were going on the next day and how to avoid the traffic... Had no problems at all

Kenny K.
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Nice place to rent and return U-haul equipment

Lewis B.
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Le client n'a pas laissé de commentaire.

Jeff F.
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Le client n'a pas laissé de commentaire.

Jeff F.
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It's Capon Bridge WV. Lady was very nice and there was an Auction going on in the parking lot. Effortless check-in and a extra bonus of poking around the auction to see if there was anything interesting for sale. ;-)

Chuck B.
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Rental location was great! The online process was horrible. Shows you can pick up in one place. Then they send you a conformation for 30 miles away. Online needs to be more real time. Also, whoever called me from Woodbridge VA seemed very bored with their job. They seem like they didn't have time to talk to me. Even got my reservation wrong but it ended up working out. Location was great but U-haul was less than satisfying.

Edward P.
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Le client n'a pas laissé de commentaire.

kevin T.
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Le client n'a pas laissé de commentaire.

CHARLES S.
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Just keep letting “Steve” run the place. He is terrific!

Sharon B.
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Le client n'a pas laissé de commentaire.

George I.
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Le client n'a pas laissé de commentaire.

Rabeca A.
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Monday was a holiday, but the agent came out at 9am to get the truck signed out to me! Great Customer Service!

JANET B.
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Le client n'a pas laissé de commentaire.

richard D.
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Le client n'a pas laissé de commentaire.

Kelly J.
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Le client n'a pas laissé de commentaire.

Robert H.
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Le client n'a pas laissé de commentaire.

Robert H.
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Le client n'a pas laissé de commentaire.

Anthony P.
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Le client n'a pas laissé de commentaire.

Alan N.
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Le client n'a pas laissé de commentaire.

Ronald M.
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Le client n'a pas laissé de commentaire.

Robert H.
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Le client n'a pas laissé de commentaire.

Steven S.
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Excellent service, best I have ever had at a uhaul location

lisa J.
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Le client n'a pas laissé de commentaire.

Angila W.
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Best customer service !!

MARYANNE K.
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Le client n'a pas laissé de commentaire.

Beverly B.
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Le client n'a pas laissé de commentaire.

Ashby H.
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Le client n'a pas laissé de commentaire.

GINA G.
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Le client n'a pas laissé de commentaire.

GARY L.
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Le client n'a pas laissé de commentaire.

ALAN S.
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Le client n'a pas laissé de commentaire.

Darleen G.
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The uhaul representative pulled a bait and switch by quoting a price of $249 over the phone and switching to $349 when we arrived. He initially did not dispute the 249. Price but claimed the computer would not allow him to change the rate. He also seemed computer illiterate and took him over an hour to complete the paperwork. The office was extremely dirty (cat or dog hair everywhere). Horrible experience but we had no option but to complete the transaction as it was too late to find another mover since we had hired packets and loaders to complete the job and they were waiting at our home.

Dennis O.
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Personnel were extremely attentive and knowledgeable. Our vehicle was available for on-time pick-up. All related expenses and driver obligations were completely covered before the contract was prepared. The costs upon return were exactly what we discussed before our initial departure. Thank you for your excellent service.

Julie S.
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Very friendly

Wendy D.
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There is no improvement needed for this location. It was a convenient, wonderful location with friendly, helpful people!!! Truly one of the best!!

ROCKY C.
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These were the nicest people I have ever met. They helped me with mileage and getting the best overall price. I would highly recommend this location to anyone.

susian D.
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Le client n'a pas laissé de commentaire.

Frederick F.
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Le client n'a pas laissé de commentaire.

PHIL H.
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Service and equipment were all that I expected. Overall this was an excellent experience for us.

James S.
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Le client n'a pas laissé de commentaire.

jerry F.
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Everything was great

LISA L.
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Le client n'a pas laissé de commentaire.

Kerrijo R.
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Give enough miles to return truck

William F.
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Le client n'a pas laissé de commentaire.

JOHN B.
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Le client n'a pas laissé de commentaire.

YONG S.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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