Évaluations des clients Life Storage 8130

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Life Storage 8130

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James R. le

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Britney was very helpful, professional and went the extra mile to accommodate our move.

Stephen R. le

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Le client n'a pas laissé de commentaire.

corinne K. le

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The security system keypad was not working, it cost us about a 1/2 hour delay in a very tight schedule. Numerous people were in the same boat. We couldn't get in and had to keep going to the front , the gentlemen in the front was doing the best he could with this faulty unit aggravating everyone. :)

Frank C. le

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Very nice building, convenient location and ease of access make this one special.

michelle B. le

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Loved it! Very good deal!!!

Tim D. le

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The lady at 1-800-go-haul told me that a 1971 dodge truck would not fit on auto transport trailer, so I asked if a 2013 dodge car would fit, She said no, so I asked if a 1961 WV bug would fit, she said yes. I had already completed the compatibility chart, and it said it was compatible with any of the above, I give her 1 star, not good advice for customers

Dedric A. le

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Le client n'a pas laissé de commentaire.

joe D. le

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Le client n'a pas laissé de commentaire.

Keeasha G. le

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Le client n'a pas laissé de commentaire.

Katherine R. le

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The air condition was awesome and online return was so smooth.

Damon M. le

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I was not supposed to drop off at this location. I drove 10 miles out of my way to drop off at my assigned location only to be told that they could not accept the equipment. I ended up calling this location myself after the location on Forest Drive told me they could not search for a drop off location for me. The location on garners ferry was very helpful. Although, I am very disappointed in the Forest Drive location

Michael M. le

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Britney at Life Storage was very helpful and efficient in helping us rent a U-Haul for our move. We just walked in and they had one available. We were in and out in about 15 minutes only because there was another customer ahead of us. We appreciate receiving the total bill via email being that we weren’t exactly sure of the mileage when initially paying. Moving is a huge task so it was great that this part was easy. Thanks a bunch!

Joel F. le

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Le client n'a pas laissé de commentaire.

Tracy F. le

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Le client n'a pas laissé de commentaire.

Glenda W. le

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We cannot think of another way our service could have been improved. If you had a rating above "excellent," we would have chosen that one!!

Walter G. le

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Le client n'a pas laissé de commentaire.

Peter S. le

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Le client n'a pas laissé de commentaire.

Anthony O. le

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Le client n'a pas laissé de commentaire.

Matthew H. le

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I was called 30 minutes prior to let me know that my guaranteed reservation was not there. All they had was a truck that had to be returned to that location when I had reserved a one way. So of course I had no choice but to get that truck and drive an hour back after moving all day. They told me they would comp the extra mileage and gas and quoted me a price. They ended up charging me for all of the miles and twice the quoted amount and say that they have no record of what happened. So after being nice enough to not make a big deal about their screw up, I’m having to pay extra bc of their mistake after going out of my way to be accommodating. Complete cluster

Brian M. le

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When picking up my requested truck (reserved 2 months in advance) I had found that someone had taken the truck assigned to me without the dealers permission and was left with one without A/C for my 2.5 hour drive on a 95 degree day. Since this is not a U-Haul facility but just distributor, all the other trucks seen in the lot were already booked for other customers. After some hassle, the lady there decided upon just giving me one of those other trucks. The truck I ended up taking was 5feet smaller than requested but I was thankfully able to fit all my belongings in it. Overall a poor experience but happy I was able to at least get a functioning truck for my move.

Joseph M. le

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Great sales person very helpful

John C. le

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Le client n'a pas laissé de commentaire.

Julia C. le

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Great Service

becky B. le

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Le client n'a pas laissé de commentaire.

dorlees G. le

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I think the rental process leaves a lot to be desired. It is not well explained and it left me feeling that I never wanted to do another U Haul rental. It was hard to get some who was knowledgeable on the phone. The truck share anytime pickup was a disaster! It delayed my departure by several hours. This was very frustrating and I would not want to do this again.

MICHEAL K. le

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Le client n'a pas laissé de commentaire.

KATHY Y. le

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I rent here frequently, and every aspect of the rental goes exceedingly well. From reservation through return -- I can always count on their excellent service.

IQBAL A. le

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Brittney was very courteous.

thomas H. le

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Le client n'a pas laissé de commentaire.

Brady B. le

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Le client n'a pas laissé de commentaire.