Évaluations des clients Life Storage of Flemington

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Life Storage of Flemington

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Mark W. le

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Le client n'a pas laissé de commentaire.

Edith P. le

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I wasn’t provided with items I request and paid for, so Instead of my money being return. I received credit. What good is credit! Plus there way no instructions on returning the vehicle after hours. I already returned the truck, when I received directions after the fact. Not a happy customer

Dave S. le

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Got confirmation ordered 26 foot truck 2 weeks in advance got there No truck available Had to use a 15 foot truck as that was all available Truck was dirty and had oil on floor and very slippery

Tim S. le

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Everyone and everything was GREAT

Victoria A. le

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No change. Everything was perfect Trudy really is wonderful and very helpful I dealt with Sherry also another time before this and That experience was also great. No complaints at all

Sindy C. le

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Le client n'a pas laissé de commentaire.

Victoria A. le

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Nothing. They were great.

Marnie R. le

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I am still waiting for a call back about my experience. I would like to discuss a partial refund for the rental. I spoke with customer service and was told I would get a call back. I have not yet heard back. Thank you.

DAVID H. le

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The woman at the counter was so very nice! The van was new and very clean. This location is accommodating and very friendly I would highly recommend them!

Roger A. le

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The staff at this location were excellent and the vehicle had less than 200 miles on it. I also liked that you had ample equipment on board in case of a breakdown. Very good experience overall.

Roger A. le

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This is such a convenient location for me. I have rented there before on several occasions; however, it was difficult to reserve a truck at this location since U-Haul has taken several of Life Storage - Flemington's trucks away. To improve the service for the next customer, make sure that you have more trucks available at Life Storage in Flemington. Roger Ahrens

luis A. le

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Esta todo bien

Valerie H. le

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Trudy was fantastic

Daniel B. le

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Le client n'a pas laissé de commentaire.

Amgad M. le

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This was my worst choice ever to choose Uhaul, I rented the truck and I also ordered a refrigerator dolly, when I went to pick them up I didn’t find the refrigerator dolly which was very important to carry the refrigerator, then I opened the truck and I found it had no ramp, I shocked, because what should I do now , me and my two friends had a really hard time trying to pull the refrigerator to the truck and to get it down was absolutely a pain, I really really don’t recommend Uhaul to anyone and I will never rent anything from them because I will never trust in them.

John F. le

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Le client n'a pas laissé de commentaire.

Chris T. le

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Le client n'a pas laissé de commentaire.

Lou K. le

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Truck was clean and rode very well. The service people at Life Storage were terrific, very attentive, knowledgeable and pleasant to deal with.

Steeve P. le

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Very helpful, courteous and accommodating of our needs and schedule.

Korin T. le

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Le client n'a pas laissé de commentaire.

James M. le

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Staff is great, every time!

Diane B. le

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Very easy pickup and return! Both done using my phone. Would definitely use again Van was clean and new.

David K. le

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Have more accurate pickup info. They changed locations on me 4 times.

Jess K. le

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Everything was100 percent, hard to find better. Use this location

Ray B. le

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Le client n'a pas laissé de commentaire.

Jennifer L. le

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I reserved a 15' truck to pickup on a Sunday. I received confirmation of my reservation shortly after. The Sunday in question we went to the location only to be told that they don't have 15' trucks, that with U-Haul you can reserve any size truck but that does not guarantee the truck will be available. Absolutely absurd. The closest center that had a 15' truck showed open on the representative's computer, however it was listed closed on Google Maps and when I called there was no answer. Then the woman had to restart our application to reserve their last 10' truck 3 times because she couldn't figure out how to reserve a one-way rental. When originally making the reservation I had indicated a drop-off location only to be told that one was not available for drop off and she moved us to a different location. Being that it was a Sunday we drove the U-Haul to the drop-off location that we were told to that morning. It was closed and when I logged into the U-Haul website to initiate the return it still had the other location I had originally selected weeks prior. I had to call U-Haul to let them know where we actually were and was told they cannot process the drop-off, that I would have to call back the next day to ensure the location processed it correctly. This was only the second time renting a u-haul and will most likely be my last. What is the point of having reservations if you don't have the vehicle readily available?

Melissa P. le

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Le client n'a pas laissé de commentaire.

Melina R. le

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Rented a 10' truck for 24 hours using the mobile check-in. Check-in was full of glitches had to download the app to finally get check-in 40 minutes later. Received a frantic call 4 hrs later saying the truck was due back at 11:00 a.m. that the rental was only for 4 hours ! This what printed on the contract so evidently when making the reservation it switched from my request to a default. So I paid $19.95 for a less than four hour rental plus $1.89 a mile. Not happy. We have used other U Haul locations many times with no problems Mobile check-in has and customer service need work.

Jay H. le

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Le client n'a pas laissé de commentaire.

margaret S. le

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Le client n'a pas laissé de commentaire.

Vickie R. le

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No improvement needed. From calling to rent the truck to dropping it off, everything went smoothly

Tom L. le

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Le client n'a pas laissé de commentaire.

Olivia D. le

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Le client n'a pas laissé de commentaire.

Brian A. le

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Le client n'a pas laissé de commentaire.

Roderick L. le

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Le client n'a pas laissé de commentaire.

Joseph D. le

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Le client n'a pas laissé de commentaire.

James M. le

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Service is warm and very professional.

MARY S. le

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Le client n'a pas laissé de commentaire.

JIMMY Q. le

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Le client n'a pas laissé de commentaire.

Jim W. le

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Le client n'a pas laissé de commentaire.

Justin M. le

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Le client n'a pas laissé de commentaire.

Cecilia S. le

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My experience was great. Clean truck. It was the right size. I don't know what other customers experience will be. Just keep doing job that you are doing. Customer service was perfect. Respectful personnel

Joanna A. le

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Le client n'a pas laissé de commentaire.

Kevin C. le

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the lady at the front desk was so helpful and nice. this place was very clean and inviting.

Kevin C. le

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Le client n'a pas laissé de commentaire.

Jill R. le

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My comment doesn't have a lot to do with the location, except that if you want to park your car to pick up a van or truck, there is no parking space for you. Otherwise, I would say that I thought the rental of a van was super expensive - a $120 plus $8 in gas to go a total of 6 miles in 4 1/2 hours.

Jessica J. le

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Le client n'a pas laissé de commentaire.

Michael R. le

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Le client n'a pas laissé de commentaire.

Nkechi N. le

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Le client n'a pas laissé de commentaire.

Robert C. le

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Le client n'a pas laissé de commentaire.

Dale H. le

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Le client n'a pas laissé de commentaire.

Merlyn A. le

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Le client n'a pas laissé de commentaire.

keith R. le

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We picked up the vehicle as a replacement for another vehicle we had some problems with. We were happy they were there

Jeffrey M. le

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Le client n'a pas laissé de commentaire.

Matthew S. le

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Le client n'a pas laissé de commentaire.

Jack K. le

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Excellent service! This was the first time I rented a U-Haul and Ms. Alpaugh made the experience easy. It was a pleasure working with her and I would use this office again.

CHRIS W. le

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Location was hard to find, needs better Uhaul signage.

Howard J. le

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Very smooth and friendly process

Brizeida V. le

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Le client n'a pas laissé de commentaire.

Stephanie S. le

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Wonderful customer service from Audrey, the Assistant/associate Manager.

Sami S. le

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Le client n'a pas laissé de commentaire.

CHARLES C. le

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Le client n'a pas laissé de commentaire.

CHARLES C. le

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Super courteous and polite, very accommodating and friendly. Convenient location.

Edwin S. le

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Asst. Manager, Trudy, was excellent. Would definitely recommend.

ROBERT J. le

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Excellent staff, quick pick up and return! Perfect!

Eric G. le

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Le client n'a pas laissé de commentaire.

Dennis B. le

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Overall excellent in all areas. Life storage is a pleasure to do business with. Both Sherry And Trudy make renting units and trucks simple and painless. I wish more companies could deliver this caliber of excellent customer sales and service.

john M. le

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You should advise about the tow light indicator and how you turn it off. I figured it out 90 miles into round trip and it is quieter, less decelerating nuance and better gas mileage

Allen O. le

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Le client n'a pas laissé de commentaire.

Chris B. le

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Le client n'a pas laissé de commentaire.

Annette R. le

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Le client n'a pas laissé de commentaire.

Elvis A. le

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The customer service representative was very helpful and courteous...

Cheryl F. le

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I don't think there's anything you can do to improve your customer service. Trudy and Sheri were excellent they were professional they were courteous and it was a great experience I'll come back and I'll tell my friends and it's all because of your employees Judy and Sheri

Jim R. le

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Excellent service from Flemington Life Storage, as always.

Jim R. le

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Superior service all around - much appreciated.

Ellen C. le

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Le client n'a pas laissé de commentaire.

Marc D. le

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Le client n'a pas laissé de commentaire.

Ruth R. le

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Le client n'a pas laissé de commentaire.

Theresa D. le

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Le client n'a pas laissé de commentaire.

Jeffrey C. le

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Le client n'a pas laissé de commentaire.

Amanuel G. le

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The car smells awful and cigarettes. It also needs a good maintenance, it is noisy and shaky.

Linda J. le

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Very nice woman. They knew what they were doing. Highly recommended

Stephen G. le

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Staff at Life are the best to work with.

Tony C. le

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Le client n'a pas laissé de commentaire.

Alan T. le

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The ladies at Life Storage are wonderful. The best!

Susan B. le

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We rented the 9ft panel van and it seemed quite new. It was clean inside and it drove very nicely. Sherry was very helpful with our whole experience including crediting us for an overcharge. I would use this location again if I need to rent in the future.

Mitzi M. le

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Le client n'a pas laissé de commentaire.

Dale H. le

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Staff were friendly and super helpful. The online checkout stalled on the selfie page (would not activate camera) so I went in to sign out the van and then there were some separate issues with the system that were eventually resolved. So, it's the technical/computer elements that require some debugging; everything else was great.

Chad C. le

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Le client n'a pas laissé de commentaire.

RYAN W. le

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Vehicle was not there at pickup time (20 minutes late). Life storage only had half the furniture pads I reserved IN ADVANCE. Clerk told me she had inspected the gas gauge and that it looked like 7/8 instead of full because the truck was "parked on a hill". When I filled it later, the gauge clearly moved further up than she had suggested it would. I had to demand a discount on the rental to compensate for the extra gas I paid for. The clerk was also much more concerned with google ratings for Life Storage (truck pickup site) than she was with how crummy the experience was for us. This is the second time I've had a harder moving experience because of uHaul...NEVER AGAIN!!

ikia T. le

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Le client n'a pas laissé de commentaire.

Carla K. le

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Great follow up, great customer service everybody was extremely over accommodating

Susan N. le

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Life storage staff and location were perfect, but dealing with Uhaul not so much. Made a morning reservation, which was confirmed, then Uhaul gave the truck to someone else until 3pm. Moving in the dark not recommended. Very disappointing.

Tennesha W. le

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Le client n'a pas laissé de commentaire.

patricia M. le

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Give them what they initially ordered (not a substitute)/a location for pick-up in a timely manner and stick to it. After 8 pm the night before I was e-mailed no less then 4 different pick-up locations. Did not get it sorted out until the next am at my 2nd u-haul stop./this after I made a reservation for a 20 ft. truck/pd. in advance and did expedited pick-up on line. It was a real fiasco. That being said the price was great!

Kim N. le

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Le client n'a pas laissé de commentaire.

Richard T. le

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Le client n'a pas laissé de commentaire.

Paul M. le

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Le client n'a pas laissé de commentaire.

JoAnn H. le

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Le client n'a pas laissé de commentaire.

Michael M. le

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Le client n'a pas laissé de commentaire.