Évaluations des clients Life Storage of Jamesburg

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Life Storage of Jamesburg

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GARY W.
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The service was excellent

Mark R.
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Not the fault of the location. I tried to rent the van from Perrineville road, which is right down the road from my home. I was moved to this location, which ended up costing me about $15 in extra mileage costs. I know this is good for UHaul,but not for the consumer. the Gatzmer location was great...Woman there was pleasant and friendly. Store was clean ...

Delsy C.
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I had originally booked a truck online and was given a pick up time of 10:30am at the Life storage at Monmouth Junction even though the location opened at 8:30am, I showed up to pick it up and was told there was nothing available for me. I had to call U-Haul and wait 20 minutes to speak to someone, I explain the issue and was told that online somewhere it said that there was no vehicle available for me but that someone would call me at 10am. At this point it was almost 11am and no one had reached out, Plus I didn't understand why my credit card information was taken down. The customer service rep kept saying it was for the reservation even though there was no reservation because apparently I was told there was nothing available. Even if this information was given to me it clearly wasn't obvious enough because I really believe they still had a reservation and I had put my credit card down towards that. Luckily the worker at this life storage location was able to contact the Jamesburg location for me while I spoke to U-Haul and helped reserve a vehicle for me. When I finally got to Jamesburg the employee was very friendly and understanding and made it very easy for me to book the vehicle. I would only rent another U-Haul from the employees at Life storage because they were so helpful. The U-Haul website is confusing and does not make it clear that you're not actually reserving anything, no one ever got back to me so if I would've been waiting on that I would've been waiting all day, The rep I called was condescending even though the policy made no sense, The only saving grace was when I had to extend my rental every single time I spoke to someone they were very friendly and helpful even if it took almost 25 minutes of hold time to get to them.

Tom C.
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After a complete disaster at another location (rte 130 Hamilton/ hightsown) the Jamesburg storage/U-Haul came through with kindness and respect.

Pauline W.
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Le client n'a pas laissé de commentaire.

tom M.
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Le client n'a pas laissé de commentaire.

Richard H.
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lower mileage rate

DENNIS B.
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Le client n'a pas laissé de commentaire.

Jean F.
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Le client n'a pas laissé de commentaire.

Rich H.
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Le client n'a pas laissé de commentaire.

ronald S.
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The gentelman who helped me was first rate ! From calling me back on Sunday ( I had left a message about 4pm requesting a van rental for Monday and every other nearby location was already closed ) to calling me shortly after I had returned the van to let me know I had left my back support brace in the back of the van , he couldn't have been more helpful , a real nice guy ! Iwas very pleased !

Pankaj N.
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Le client n'a pas laissé de commentaire.

Rich P.
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Great customer service and very friendly staff!

Richard J L.
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Le client n'a pas laissé de commentaire.

Justin L.
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Le client n'a pas laissé de commentaire.

Erik L.
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Le client n'a pas laissé de commentaire.

Gordon D.
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Le client n'a pas laissé de commentaire.

Gary W.
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The website is awful. I was supposed to pick up the van when the location was closed. but fortunately the van was available the day before and I picked it up when a person was there. With all that had to be done, I never could have done it by myself. In addition I paid for 65 miles. I used 52 and was charged for 2 miles or 80 cents. I have no idea why and I wasn't going to argue but your system is sloppy and inaccurate

Izhan I.
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John is amazing he is super friendly

Jonathan S.
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Le client n'a pas laissé de commentaire.

Carolyn B.
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Thank you John Lee.. for making this as easy and efficient as possible. Very appreciated

James W.
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Le client n'a pas laissé de commentaire.

Arvinder M.
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Le client n'a pas laissé de commentaire.

Daxian L.
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Thank you Rich.

Jim T.
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Everything went well , customer service was excellent , I would recommend to friends and family

Janusz Z.
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Everything was excellent.

Matthew L.
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Make the entrance signs more visible/clear for people driving by. I missed the entrance the first time

HAROLD H.
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Le client n'a pas laissé de commentaire.

Junio F.
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Very nice people working there

Berniel W.
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Very smooth transaction clean location and the staff was very friendly.

Carlos M.
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The truck was dirty and stunk inside. Uhaul has to many restrictions on rentals. If im paying $40 and .99 cents a mile I should be entitled to keep the truck for 24 hours and not be rushed to bring it back.. Also you should have many more dealers who have one way trucks.

Daxian L.
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nice people.

Daxian L.
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Le client n'a pas laissé de commentaire.

James P.
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Service was outstanding. That were very helpful.

Mark V.
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Le client n'a pas laissé de commentaire.

Richard H.
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free trolley rental

William H.
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The only thing that was disappointing was the website said the office on Saturday closed at 5:30 PM, but sign in the window said the business closed at 5:00 PM. Thus arrived to drop off the truck and nobody there. Fortunately I was able to drop it off using my smart phone.

Larry B.
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Le client n'a pas laissé de commentaire.

Daxian L.
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Rich Pedersen is very nice person.Thank you!

Hector M.
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Everything was perfect thank you again!

Yogi K.
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Le client n'a pas laissé de commentaire.

Dharmendra P.
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Check out was done fairly quickly

Tommy M.
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The service is excellent and the employees at the location are just outstanding. Good customer service and enjoy what they are doing. We customers will see that through there body language. Thank you for a good service.

GEORGE A.
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Le client n'a pas laissé de commentaire.

Luke H.
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Everyone was extremely professional & pleasantly curtious. Thank you, Yvonne! ????

GEORGE A.
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Le client n'a pas laissé de commentaire.

Susan G.
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Le client n'a pas laissé de commentaire.

PRABHAKAR T.
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Le client n'a pas laissé de commentaire.

Matthew G.
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Staff was fantastic

Sarah L.
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Great experience, Rich was helpful throughout

Rebecca M.
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Le client n'a pas laissé de commentaire.

Myrta V.
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The location and personnel at this location were great! But the truck I received had bad shocks, and a terrible transmission. This vehicle should be taken off the road until properly serviced.

Ghanshyambhai So P.
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Le client n'a pas laissé de commentaire.

Steven K.
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Nothing..Everything was perfect!!

Bruce C.
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Le client n'a pas laissé de commentaire.

John P.
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Excellent experience all the way. Great personal.

James K.
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Get some air freshener

ahmed T.
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Offer an option for gas

Anna L.
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Le client n'a pas laissé de commentaire.

Rich P.
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Great service from Jon and nice new truck at the right price. Perfect!

Darleen G.
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Friendly service by the gentleman in the front office. He was very thorough showing my the truck and all the functions. It was a simple process to rent and return. I would definitely refer and rent again if needed.

Michael I.
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Le client n'a pas laissé de commentaire.

Brad G.
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The location didn't have great cell service so it took a bit long to check the truck in. It would be nice if other locations in the area had 24 hr checkin

alan F.
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It was a pleasure renting from you! Every part of the rental/return was easy! Best price!

Valeriy U.
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Le client n'a pas laissé de commentaire.

Ravirajsinh V.
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The representative at the store went above and beyond his job duties! He was extremely polite, helpful and very knowledgeable. He deserves a raise and a promotion!

Oluwashola L.
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Your booking service sucks. Things dont happen in real time. Why book online and tell me that I can pick up via the mobile if this location doesn't offer that????

Keith B.
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Put me through hell to get billed properly and still haven't received an official receipt.

LANCE R.
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Rental went well and customer service was real good.

Tina J.
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It was good service but I'll never go back to this location. It was the first location that charged me for mileage. I would never send or go back to this location. People were nice and professional though. It was way too expensive

JAMAINE M.
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Le client n'a pas laissé de commentaire.

Alan C.
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Le client n'a pas laissé de commentaire.

Michael G.
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simplify online booking; I used it, but it didn't work.

robyn Y.
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Le client n'a pas laissé de commentaire.

Rino G.
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Le client n'a pas laissé de commentaire.

Juan O.
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A phone customer service manager refused to change my original reservation from another location stating there was not a vehicle available in this location. Lier! Next time I will work with Enterprise, they have far better customer service.

Michael D.
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Le client n'a pas laissé de commentaire.

BARABARA B.
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Get rid of the "Hidden Fees ." A $29 rental cost me over $66 and the truck was only driven 9 miles !

Gregg W.
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Tina and Rich from Uhaul storage are amazing people and care...I highly recommend that you go to them and them only...Thanks Guys!!!

Vera B.
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No issues, 123 easy!

rich H.
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open earlier on Sundays....

Joanna C.
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Super convenient, quick and easy to rent and return.

Stephen H.
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Unfortunately, this location was the only one that had the trailer I needed- 45 minute drive to pick it up despite having numerous closer UHaul locations

Gregory R.
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Le client n'a pas laissé de commentaire.

Flack L.
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Le client n'a pas laissé de commentaire.

BEVERLY R.
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Le client n'a pas laissé de commentaire.

Kenneth G.
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This is not the first time we have used this location; returned due to convenience and helpful, courteous staff. Will certainly use again.

Alan M.
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Le client n'a pas laissé de commentaire.

Jorge D.
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Le client n'a pas laissé de commentaire.

John E.
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I was able to get in/out within a matter of minutes so that there is nothing that I can think of to improve upon. Wonderful experience! Thank you.

Brian T.
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Le client n'a pas laissé de commentaire.

Margaret M.
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We picked up the van and on our way to pick up the furniture we stopped to get something to drink. As we were getting back into the van we noticed a lot of roaches running around near the door. We called uhaul and they said to bring it back but we were too far away. We had to stop and get bug spray and spray 2 cans in the van before we could get our furniture, which they did apply a credit on our bill for after a call to the corporate office. Beware and check your rentals before you drive away. These vehicles need to be checked in between customers.

rubal G.
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when booking our rental at the 800 ph no we were not made aware that the cargo van was reserved for a round trip only and not a one way. At the time of checking out we did not have any choice but to take the rental. We were charged for double the mileage which we were not happy about. Tried to call and talk to the regional contact person named Daniel (given by the Life Storage ppl) and sent/left 4-5 messages but no call back :( My contact no. is 609 233 9498

Rich P.
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Nice staff and great service!

Magaly W.
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The employees were great

Joann L.
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Le client n'a pas laissé de commentaire.

Sean M.
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Le client n'a pas laissé de commentaire.

Joseph R.
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Tina was very helpful and made the return easy

David S.
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Le client n'a pas laissé de commentaire.

Magaly W.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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