Customer Reviews for Life Storage of Jamesburg
(Concessionnaire U-Haul dans le voisinage)

297 évaluations

268 Gatzmer Ave   Jamesburg, NJ 08831

(732) 605-0822

Heures d'ouverture de l'établissement

  • Lun au ven : 9h30 am à 6h pm
  • Sam : 8h30 am à 5h30 pm
  • Dim : 12h pm à 4h pm
Heures d'ouverture spéciales
  • 12/24/2021: 9h30 am à 1h30 pm
  • 12/25/2021: Fermé
  • 12/31/2021: 9h30 am à 1h30 pm
  • 1/1/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(732) 605-0822

268 Gatzmer Ave
Jamesburg, NJ 08831

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 9h30 am à 6h pm
  • Sam : 8h30 am à 5h30 pm
  • Dim : 12h pm à 4h pm
Heures d'ouverture spéciales
  • 12/24/2021: 9h30 am à 1h30 pm
  • 12/25/2021: Fermé
  • 12/31/2021: 9h30 am à 1h30 pm
  • 1/1/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Abishek H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IRIS M. 
Évaluation :
5

Clean the windshields

Debbie N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT C. 
Évaluation :
5

Very friendly courtesy was great always smiling and great customer service you have a manager and assistant manager that are top notch. I will rent from them and that office again. They even remembered my name and that felt nice.their names are rich and john

Christine W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL T. 
Évaluation :
5

Rick is so efficient

Sandra F. 
Évaluation :
4

Friendly, helpful and very pleasant

CHADSEY H. 
Évaluation :
5

Great service he guys are very helpful I am going to use you again rich and John are great guys

Christine P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daxian L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert D. 
Évaluation :
5

Great Service

SURESH K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK M. 
Évaluation :
5

Everything was went fast and smoothly.

IRIS G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBORAH N. 
Évaluation :
5

every thing was amazing and customer service was great

JAMES T. 
Évaluation :
1

Double charged

Daysi R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW D. 
Évaluation :
3

Convenient location, the pick up van in good condition. Everything went well except customer service by a guy in the front--he needs training and attitude adjustment, especially for working with customers of color (the contrast in his attitude and disdain for certain type was evident when he was dealing with other customer types and how he treated them). He seemed annoyed, refused to speak or answer questions. Was probably having a bad morning, i wouldn't know, but U-Haul can do much better than that, even if someone like that isn't a direct employee of the company.

Rajesh N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael P. 
Évaluation :
5

Very easy check in and return counter clerk was very polite and helpful

Michael H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD M. 
Évaluation :
5

Keep up the friendly and polite atmosphere . The officer was excellent , the environment was clean and sparking and very helpful . Keep it up . I am definitely coming here and recommending !

Deepak C. 
Évaluation :
5

Very courteous cooperative staff. Both Rich and Jesse were nice. No hassle.

Ramji P. 
Évaluation :
5

Very professional location. I had to extend my truck an extra day and could not find a way to do it online. I called right before closing, left a message and they got back to me within ten minutes and had it all done. No worries with this location! I would definitely recommend to someone or use again.

Dawn E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSEPATRICK H. 
Évaluation :
5

Rich was a pleasure to work with.

David S. 
Évaluation :
3

I reserved a furniture dolly with my vehicle rental and this site did not have ANY furniture dollies available when I picked up my vehicle. The reason for renting this vehicle was to move furniture so I had to find a furniture dolly elsewhere to use for this move.

Joseph C. 
Évaluation :
5

Life storage in Jamesburg has everything you need and the greatest staff. Rich made the whole process easy for me..

ROSE P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arnold G. 
Évaluation :
5

Make sure to download the U-haul app if you are doing contactless pickup/drop off after hours it makes it a lot easier.

Amanda P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MOHAMED K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas N. 
Évaluation :
5

Nothing comes to mind. Rental van was in excellent condition. Pick up and drop off were simple and easy. Great job. Keep up the good work.

Jason H. 
Évaluation :
1

They changed my reservation and I got over charges that i shouldnt have gotten.

Luchi R. 
Évaluation :
5

The service was excellent

GARY W. 
Évaluation :
4

Not the fault of the location. I tried to rent the van from Perrineville road, which is right down the road from my home. I was moved to this location, which ended up costing me about 15 $in extra mileage costs. I know this is good for UHaul,but not for the consumer. the Gatzmer location was great...Woman there was pleasant and friendly. Store was clean ...

Mark R. 
Évaluation :
5

I had originally booked a truck online and was given a pick up time of 10:30am at the Life storage at Monmouth Junction even though the location opened at 8:30am, I showed up to pick it up and was told there was nothing available for me. I had to call U-Haul and wait 20 minutes to speak to someone, I explain the issue and was told that online somewhere it said that there was no vehicle available for me but that someone would call me at 10am. At this point it was almost 11am and no one had reached out, Plus I didn't understand why my credit card information was taken down. The customer service rep kept saying it was for the reservation even though there was no reservation because apparently I was told there was nothing available. Even if this information was given to me it clearly wasn't obvious enough because I really believe they still had a reservation and I had put my credit card down towards that. Luckily the worker at this life storage location was able to contact the Jamesburg location for me while I spoke to U-Haul and helped reserve a vehicle for me. When I finally got to Jamesburg the employee was very friendly and understanding and made it very easy for me to book the vehicle. I would only rent another U-Haul from the employees at Life storage because they were so helpful. The U-Haul website is confusing and does not make it clear that you're not actually reserving anything, no one ever got back to me so if I would've been waiting on that I would've been waiting all day, The rep I called was condescending even though the policy made no sense, The only saving grace was when I had to extend my rental every single time I spoke to someone they were very friendly and helpful even if it took almost 25 minutes of hold time to get to them.

Delsy C. 
Évaluation :
4

After a complete disaster at another location (rte 130 Hamilton/ hightsown) the Jamesburg storage/U-Haul came through with kindness and respect.

Tom C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pauline W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tom M. 
Évaluation :
5

lower mileage rate

Richard H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DENNIS B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jean F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rich H. 
Évaluation :
5

The gentelman who helped me was first rate ! From calling me back on Sunday ( I had left a message about 4pm requesting a van rental for Monday and every other nearby location was already closed ) to calling me shortly after I had returned the van to let me know I had left my back support brace in the back of the van , he couldn't have been more helpful , a real nice guy ! Iwas very pleased !

ronald S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pankaj N. 
Évaluation :
5

Great customer service and very friendly staff!

Rich P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard J L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erik L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gordon D. 
Évaluation :
5

The website is awful. I was supposed to pick up the van when the location was closed. but fortunately the van was available the day before and I picked it up when a person was there. With all that had to be done, I never could have done it by myself. In addition I paid for 65 miles. I used 52 and was charged for 2 miles or 80 cents. I have no idea why and I wasn't going to argue but your system is sloppy and inaccurate

Gary W. 
Évaluation :
5

John is amazing he is super friendly

Izhan I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan S. 
Évaluation :
5

Thank you John Lee.. for making this as easy and efficient as possible. Very appreciated

Carolyn B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arvinder M. 
Évaluation :
5

Thank you Rich.

Daxian L. 
Évaluation :
5

Everything went well , customer service was excellent , I would recommend to friends and family

Jim T. 
Évaluation :
5

Everything was excellent.

Janusz Z. 
Évaluation :
5

Make the entrance signs more visible/clear for people driving by. I missed the entrance the first time

Matthew L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HAROLD H. 
Évaluation :
5

Very nice people working there

Junio F. 
Évaluation :
5

Very smooth transaction clean location and the staff was very friendly.

Berniel W. 
Évaluation :
3

The truck was dirty and stunk inside. Uhaul has to many restrictions on rentals. If im paying 40 $and 0,99 cents a mile I should be entitled to keep the truck for 24 hours and not be rushed to bring it back.. Also you should have many more dealers who have one way trucks.

Carlos M. 
Évaluation :
5

nice people.

Daxian L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daxian L. 
Évaluation :
5

Service was outstanding. That were very helpful.

James P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark V. 
Évaluation :
5

free trolley rental

Richard H. 
Évaluation :
5

The only thing that was disappointing was the website said the office on Saturday closed at 5:30 PM, but sign in the window said the business closed at 5:00 PM. Thus arrived to drop off the truck and nobody there. Fortunately I was able to drop it off using my smart phone.

William H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry B. 
Évaluation :
5

Rich Pedersen is very nice person.Thank you!

Daxian L. 
Évaluation :
5

Everything was perfect thank you again!

Hector M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yogi K. 
Évaluation :
5

Check out was done fairly quickly

Dharmendra P. 
Évaluation :
5

The service is excellent and the employees at the location are just outstanding. Good customer service and enjoy what they are doing. We customers will see that through there body language. Thank you for a good service.

Tommy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE A. 
Évaluation :
5

Everyone was extremely professional & pleasantly curtious. Thank you, Yvonne! ????

Luke H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PRABHAKAR T. 
Évaluation :
5

Staff was fantastic

Matthew G. 
Évaluation :
5

Great experience, Rich was helpful throughout

Sarah L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rebecca M. 
Évaluation :
5

The location and personnel at this location were great! But the truck I received had bad shocks, and a terrible transmission. This vehicle should be taken off the road until properly serviced.

Myrta V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ghanshyambhai So P. 
Évaluation :
5

Nothing..Everything was perfect!!

Steven K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce C. 
Évaluation :
5

Excellent experience all the way. Great personal.

John P. 
Évaluation :
5

Get some air freshener

James K. 
Évaluation :
5

Offer an option for gas

ahmed T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anna L. 
Évaluation :
5

Great service from Jon and nice new truck at the right price. Perfect!

Rich P. 
Évaluation :
5

Friendly service by the gentleman in the front office. He was very thorough showing my the truck and all the functions. It was a simple process to rent and return. I would definitely refer and rent again if needed.

Darleen G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael I. 
Évaluation :
3

The location didn't have great cell service so it took a bit long to check the truck in. It would be nice if other locations in the area had 24 hr checkin

Brad G. 
Non les évaluations ont été soumises pour cet établissement.

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