Both ladies, are so nice.Vilmarie H.
Customer Reviews for Life Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
East Stroudsburg, PA 18301
(Intersection of Milford Rd/Rt 209 and Joel St)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 6h pm
- Sam : 8h30 am à 5h pm
- Dim : 9h am à 1h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I can't think of any inprovements. Everything was smooth, reasonable and a generally good experience. Thank yo\u. AristidesAristides S.
Very friendly and professional staff.Esther P.
Le client n'a pas laissé de commentaire.Jack D.
I picked up my rental while the office was closed so I was able to easily rent it using the mobile app. The only issue I had was that I had bad service in that area. Not Uhauls fault at all obviously, but a 24hr free wifi service would be pretty nice for situations like that. It took me a long time to upload the pictures. Other than that, everything was nice and easyArron C.
Le client n'a pas laissé de commentaire.Denise M.
Le client n'a pas laissé de commentaire.Keith R.
Le client n'a pas laissé de commentaire.Linda J.
The Lady at the front desk comes off a little rude but direct.Leon Y.
Excellent experience once again.Donald S.
Great service! The representative was outstanding and so helpful. If I had to give some constructive feedback it would be to perhaps provide a full tank of gas with your trucks. My gas tank was slightly less than a quarter tank. I was anxious wondering if I was going to run out of gas. I didn't realize how much gas those trucks suck down. I returned it with a half tank to help out the next renter.EDWIN H.
Le client n'a pas laissé de commentaire.MICHAEL K.
Le client n'a pas laissé de commentaire.Caitlyn M.
Excellent overall experience. Good service and excellent equipment. Reasonable pricing and hassle free experience.Tony J B.
Le client n'a pas laissé de commentaire.ALPHONSO III P.
The inside of the windshield was very dirty which made it hard to see out of at night.Michael Y.
truck very dirty half consumed beverages in door pocketsEvan S.
Le client n'a pas laissé de commentaire.Lisa M.
My first van rental...greatWinston T.
I used the 24/7 Truckshare option to pick up the uhaul. I did not expect to have any complications with it as I am generally pretty good with instructions. However, there was some sort of glitch in the app and it refused to let me go through the pickup process. I proceeded to wait on the phone for 45 minutes to talk to a real person. They needed to reset the whole process. In the future, partially completed pickups should not count as being done as it makes it impossible to get the keys out of the box.Jeff J.
Le client n'a pas laissé de commentaire.PATRICK M.
Debbie was greatDAFNE K.
Le client n'a pas laissé de commentaire.andrew N.
Very accommodative at short notice, and they ANSWER PHONES!!!!NELLA M.
The cab of truck was very very dirty. Cigarettes ashes all over leaves and dirt and dusty. I have pictures if u want me to forward. For 72 dollars it crazy. So I guess during covid ur not cleaning the truck.David G.
Le client n'a pas laissé de commentaire.Gene C.
Le client n'a pas laissé de commentaire.Rosa M.
Le client n'a pas laissé de commentaire.Belinda S.
Le client n'a pas laissé de commentaire.Jessica C.
They saved the day. I had booked a van at another location and was rejected by customer associates on the app. the woman who works here helped me rent the van and was very helpful. I will just go here!JAMES F.
Le client n'a pas laissé de commentaire.Jean P.
Le client n'a pas laissé de commentaire.Clarita H.
Le client n'a pas laissé de commentaire.Keith W.
outstanding service and store manager was helpful and friendly...Simona T.
Le client n'a pas laissé de commentaire.christopher Y.
Le client n'a pas laissé de commentaire.Lisa M.
Service was on pointCHRIS S.
I reserved a 15ft truck and was not advised of only having a 10ft until I got there so now I have to make another trip. The truck handled horrible in the suspension and I work with trucks all day long needs inspection, the alignment was off so had to hold steering wheel at an angle. Not happy at alllllchristopher R.
Keep on doing what your doing it's perfect! TyTodd E.
Le client n'a pas laissé de commentaire.Thanarat K.
Don't change anything, everything was perfectTodd E.
Le client n'a pas laissé de commentaire.Calvin M.
Need to Clorox the steering wheel. I went home and clean it.Victor R.
Le client n'a pas laissé de commentaire.ANDRZEJ N.
Le client n'a pas laissé de commentaire.Danielle B.
Le client n'a pas laissé de commentaire.Vanessa E.
Le client n'a pas laissé de commentaire.Terrance H.
Le client n'a pas laissé de commentaire.Iriet S.
No interaction with anyone used the overnight key drop off optionLesmore F.
Chris and Debbie are the BEST!!!Keith B.
Debbie was excellent! She was very accommodating when we wanted to adjust our plans.Stephen L.
Le client n'a pas laissé de commentaire.Brent D.
Le client n'a pas laissé de commentaire.Melissa V.
Le client n'a pas laissé de commentaire.Steven R.
Le client n'a pas laissé de commentaire.GLYNNW S.
Le client n'a pas laissé de commentaire.Antonio S.
Excellent work, no critique whatsoever.ALEXANDER R.
Le client n'a pas laissé de commentaire.Thomas M.
Le client n'a pas laissé de commentaire.Daniel P.
Le client n'a pas laissé de commentaire.Timotei I.
I had no problem whatsoever with Life a storage location, in fact they saved the day because overall U-haul dropped the ball and messed up my Truck Share reservation at another facility, truck was not staged for pickup, U-haul told me two different stories, thank goodness one rep did her job and fixed the problem, that was not my experience with all the other reps who kept passing me around.Tamala R.
The location was great very friendly.Michael S.
Le client n'a pas laissé de commentaire.Aaron S.
Le client n'a pas laissé de commentaire.Juan C.
Get a more experienced in friendlier customer service agentThomas M.
Easy, convenient and excellent customer serviceGabin R.
Le client n'a pas laissé de commentaire.Evan S.
I think you are all fine and everything is okay.Tammy B.
The Manager was belligerent, obnoxious and crude. She told me to stand in the corner and wait my turn when I asked her if I was at the right place. I used a quarter tank of gas and asked how big the tank was because I wanted to know how much it would cost. She said she has no clue and that I need to wait until U-Haul bills me. I waited and waited for her to get to me. Finally I interrupted he SOCIAL conversation about her house with another customer because I was tired and wanted to go home (about 10 minutes). She screamed at me to get out and that she was not accepting my truck return. She threw me out of the building and I threw the keys in the office and went home. FIRE HER!!!robert K.
it was a nitemare reserving a truck from a central office location - Carl's in East Stroudsburg was our initial pick up point - their incompetence made the experience awful - we were lucky to find the Joel Street officeVictor H.
Yes Jane was very helpful. They need to give her a rise!Anthony D.
Le client n'a pas laissé de commentaire.Emily B.
Le client n'a pas laissé de commentaire.Hieronim D.
We got to the location at 9am , they said they didn't see our reservation. I call the customer service line , it was constantly saying â€œwe are having technical difficulties, good byeâ€ then I finally got through and after being on hold would hang up again saying the same message. I finally got a representative at 10:40am and was able to pick up the truck at 11am. I hired mover and they sat outside for 2 hours (paid) until I was able to get there. I received no empathy for my struggle , wasn't offered any discount .. I will never use U-Haul again.Cathy G.
Le client n'a pas laissé de commentaire.Farouk K.
Nothing. Great service, very nice, quick and efficient.Richard Chad L.
When unloading the truck I found a near-moldy eaten chicken wing. The rest of the truck was SO clean, and the facility was SO wonderful - and this chicken wing was in a very bizarre hidden corner under the seat; I only saw because I dropped something and was looking underneath. I just wanted to flag for someone! I would absolutely rent from here again.Amanda P.
Le client n'a pas laissé de commentaire.Rob S.
Le client n'a pas laissé de commentaire.Michael S.
Le client n'a pas laissé de commentaire.ray M.
Le client n'a pas laissé de commentaire.mary R.
Le client n'a pas laissé de commentaire.Shanna B.
Le client n'a pas laissé de commentaire.Victor S.
Le client n'a pas laissé de commentaire.Louis S.
Le client n'a pas laissé de commentaire.Sandra A.
Le client n'a pas laissé de commentaire.Marcus M.
The transmission was slipping and the brakes weren't that great, I put more gas in the truck then I expected to And it took us longer to move then we thought if I would have known that the transmission & brakes were bad I would have requested another truck. You need to maintain the trucks betterDeborah A.
Quick drop off and friendly associates.Diane M. S.
Le client n'a pas laissé de commentaire.PERCY C.
Le client n'a pas laissé de commentaire.John S.
At the joel location the staff were very helpful and nice .LINDA M.
I always use the location at Life Storage on Joel St. in E. Stroudsburg, PA. They are absolutely AMAZING!!!! Jamie always takes care of me: Professional, Friendly, and always ready to help.Isabella A.
Le client n'a pas laissé de commentaire.Chaniele H.
Truck was very hard to drive. Steering wheel had to be held at angle. Truck was bouncy and smelled like old cig smoke. This truck should be retiredLaura P.
1 wiper blade was not working on the van that I had. The passenger side wiper. When I returned the van and reported the issue the Uhaul manager just said thanks. She should have at least waived the insurance fee or given me a some kind of future discount credit on my next rental.Peter M.
Truck was covered with snow , locks frozen and mirrors covered with frozen snow.. Took some time for ice to melt and for us to get on our way.Edward W.
Le client n'a pas laissé de commentaire.Gene C.
Thanks for the serviceMario C.
I found the people at the pick up location were very professional and always courteous, excellent service. There are no complaints for the drop service as well. Thank you for your service.Janeen M.