This was the quickest, most efficient location that I have been to. Well done!JEFFREY W.
Customer Reviews for Life Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Mount Pleasant, SC 29464
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 5h pm
- Sam : 9h30 am à 1h30 pm
- Dim : 12h pm à 4h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.MIKAYLA W.
A little hard to navigate the location when doing an after hours drop-off. Better signage where to park and return the truck would be helpful otherwise a good location for your UHaul needs.William J.
Le client n'a pas laissé de commentaire.Mathew W.
No one answers phone.GLENN R.
Had requested a dolly but there was none available. Maybe they could purchase some more.Sarah K.
The people in the front office could act a little more friendly. Customer service is everything. I will say that Kyle was very nice and helpful . I would have Kyle out front as much as possible for repeat customers, and more business moving forward.LAURIE S.
Le client n'a pas laissé de commentaire.RICHARD M.
Great service and I appreciate the help.Thomas V.
Great serviceHENRYBENJAMIN B.
The online process is horrible. It took us 45 minutes to check in! If you wanted 2 contacts and to be able to get ahold of them, you should have asked that question when filling out the rental online.Dominick A.
Le client n'a pas laissé de commentaire.Dan G.
Absolutely nothing. I needed to make a last minute change of date based on my help availability and they were able to do for me with ease. Office staff was friendly and very helpful.Raymond D.
Le client n'a pas laissé de commentaire.Kasey T.
Le client n'a pas laissé de commentaire.Paul K.
I honestly cannot see where improvement is needed. The whole process was smooth and easy. The employees were extremely helpful with making sure i had everything i would need. Moving a stressful for anyone but getting and understanding my U-Haul from this location was no stress at all. Forever grateful for wonderful customer service!Nikaila T.
Went to drop off truck and employee drove off in a golf cart after asking me what I needed. Office was locked, so I used the after hours drop box, even though it was 3:30pm on a Tuesday (normal business hours). Was surprised that after asking me what I needed, he just drove offRand E.
Le client n'a pas laissé de commentaire.Rita W.
Le client n'a pas laissé de commentaire.Ronald B.
Le client n'a pas laissé de commentaire.Ryan D.
Le client n'a pas laissé de commentaire.NATALIA D.
Was very easy with the U-Haul App.Lynn P.
Check in and out was very simple. It is a safe location. I have used this location 4 time s in the past.CAROLYN C.
I had trouble using my iphone to check out the vehicle finally my daughter was with me & she used her smartphone & we were able to complete the check out?? was wondering if iphones have a problem working with uhaul??Chase R.
All goodEDMUND B.
Truck was tired. 188k+ miles.MATTHEW F.
Le client n'a pas laissé de commentaire.JONATHAN C.
The pickup by phone was a nightmare. I won't do that again. It took too much time taking photos and uploading them etc. I would rather someone hand me the keys so can get on the road.JULIA G.
Le client n'a pas laissé de commentaire.Kathryn H.
Le client n'a pas laissé de commentaire.Melissa P.
Le client n'a pas laissé de commentaire.Edward S.
We returned the Truck around midnight, the signs at the location were very small and confusing. Tried to call this location 3 times and left a message. They never returned my call.KELLY W.
Le client n'a pas laissé de commentaire.Qiqiang B.
The inside of the cab needs to be wiped down. A furniture dolly was not available and I had to go to another company for a furniture dolly. The process of renting the truck was extremely efficient and simple.L'TRICIA C.
Le client n'a pas laissé de commentaire.Kelly B.
Truck was definitely not swept when I picked it up.Daniel B.
The UHaul site did not allow me to check in the truck when I returned it after hours. However I left a message with the office with the info on mileage and gas tank reading, and they processed it without charging me the 20 $fee. Very good experience with the office both on the booking, pick-up and return. Would rent again from them.JAMES W.
There were no instructions on how to drop off at this location. Your app couldn't pick up my location so I could complete dropoff paperwork.ANTHONY A.
Le client n'a pas laissé de commentaire.Matthew F.
Le client n'a pas laissé de commentaire.SHARON F.
Le client n'a pas laissé de commentaire.LISA K.
Le client n'a pas laissé de commentaire.MICHAEL R.
Le client n'a pas laissé de commentaire.DAVID H.
Le client n'a pas laissé de commentaire.JOHN L.
The self-return process through the app did not work.John M.
The 20' truck we reserved was not available at our time of pick up, so we were â€œupgradedâ€ to a much larger truck. It was so huge it was very awkward to maneuver, and would not fit in the driveway of either location we were moving to/from.DAVID C.
Le client n'a pas laissé de commentaire.RON A.
Le client n'a pas laissé de commentaire.Amy M.
Maybe - good location but ridiculous that office was closed at 2:00 PM on a Sat - what makes it worse, is that employee was sitting in his car and watching me stand at locked door - PATHETIC!Sean T.
Still waiting to hear back on why I was double charged, I went 45 minutes over my rental period and put gas in the truck and was double charged for thatJohn D.
Le client n'a pas laissé de commentaire.DAMON W.
No oil in truck. Wouldn't start up. Had to return early Because the hood wouldn't stay down - very unsafeRICHARD A.
The staff members are extremely helpful and communicated with me when the truck I rented was returned and available for pickup on two separate occasions without me asking fir a call They went above and beyond and do a great job staying organizedJAMES G.
The cab could have been cleaner.Christopher H.
Good customer service.WAYNE W.
Le client n'a pas laissé de commentaire.PATRICIA T.
Le client n'a pas laissé de commentaire.Reid F.
Very smooth transition and truck was full of gas so just filled back up before returningLONNIE R.
The U-Haul had crumbs and sticky spots from food/drinks in the cab.Robert B.
I ordered a 15 foot online. It was confirmed . When I got there I was told they only had a 20 foot and I had to pay the up charge . Poor customer service and will not use this place again.Jacob M.
Very friendly and helpful staff and that has been my main reason for continually using this location. ThanksGEORGE A.
My only complaint is the A/C did not workGEMMA G.
Le client n'a pas laissé de commentaire.ALAN C.
Le client n'a pas laissé de commentaire.Corey L.
The uhaul van was dirty had a broken windshield! when the information was given after returning the van it was recieved with a very uncaring response! wont be renting from this location again.MARGARET R.
Le client n'a pas laissé de commentaire.Sarah P.
Le client n'a pas laissé de commentaire.Brent S.
Le client n'a pas laissé de commentaire.Sarah W.
Very helpful/ great service at this location. However the truck interior was dirty ( dog hair) plus the passenger side mirror was missing the blind spot mirror, making lane changes precarious.Maher S.
Le client n'a pas laissé de commentaire.Joshua H.
Le client n'a pas laissé de commentaire.GREGORY R.
Customer service when checking in.JULIANNE P.
I had a confirmed rental with an appliance dolly and packing blankets. When picking up the truck, there were no dollies or blankets available. The agent shrugged it off and said I could rent them at Home Depot. The first truck I was given nonfunctioning. The agent was nonchalant and unconcerned.Frederic K.
Le client n'a pas laissé de commentaire.Patricia T.
Le client n'a pas laissé de commentaire.Bailey T.
Customer service rep seemed disinterested and preoccupied. Not rude, just indifferent about my business/presence. So I would recommend this place out of convenience, not for the service.MICHAEL F.
Le client n'a pas laissé de commentaire.MING X.
Le client n'a pas laissé de commentaire.CHRISTINA B.
Le client n'a pas laissé de commentaire.PATRICK M.
Le client n'a pas laissé de commentaire.Denise S.
The truck was blocked in by another large truck. It took us over 15 minutes w/ multiple 3 point turns to get it out of its parking spaceRobert C.
Le client n'a pas laissé de commentaire.Rachel E.
This is not about the facility specifically. My issue is with U-Haul online process is the worst and there 24/7 is a complete joke. If it not ready for prime time then dont launch an app or or process I will never use that process again.tom P.
Le client n'a pas laissé de commentaire.Perry H.
I spent a collective 2 hours on the phone with several different people trying to get this trailer rented. Finally got someone who sounded like they knew what they were talking about. I was told it was ok to drop the trailer off in 29466 zip code and now I'm getting another bill. This has been the worst experience I've ever had with uhaul. Nothing but disorganized chaos at best.DANIEL W.
Le client n'a pas laissé de commentaire.BROOKE S.
Le client n'a pas laissé de commentaire.EVERETT E.
Le client n'a pas laissé de commentaire.STEPHANNIE K.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.Kim D.
Rude and disrespectful staff. On their phones, no customer service. HorribleSUSAN R.
Le client n'a pas laissé de commentaire.CHARLES B.
Le client n'a pas laissé de commentaire.CANDICE S.
Le client n'a pas laissé de commentaire.MILAN J.
Pick up was very smooth. Truck was ready and clean. The man checking very helpful taking time to answer all my questions.James C.
Horrible experience. Air-conditioning quit, truck leaked on my furniture, Truck was very old, there were several newer similar units on the lot. Cargo area light didn't work. Shook like hell driving down the road I honestly do not feel the truck is roadworthy. I'm a fire fighter I drive 80 000 pound vehicles every three days.Tomislav L.
Le client n'a pas laissé de commentaire.LESLIE S.
Le client n'a pas laissé de commentaire.ELLEN W.
We could not get some of the supplies we originally ordered. While I understand supply issues can happen, the customer should not be so inconvenienced at the last minute. We picked up the truck but then had to scramble to get pads and dollys!ALBERTANTHONY V.
Unfriendly staff. Unclean interior of truck upon pickup. The self-service app was slow and didn't seem to recognize my location. Really gone downhill from past years' experience. As I was leaving, the office personnel passed me on a golf cart. No recognition, no wave. Really a bad experience and won't do it again. Check my account and you'll see how much I've relied on this location in the past.Paula W.