Le client n'a pas laissé de commentaire.
DAVID C.
Customer Reviews for Life Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Your staff was very professional and helpful
ANTHONY A.Not a thing
ANGELICA B.Nothing..people were very friendly, easy to work with.
THOMAS J.We had a great experience, could not have been any better.
TERRY E.The three staff members are always so nice. I would definitely come back again.
Cory M.Customer care was great. Lois was awesome!!!!
TJ M.Staff is very accomodating.
FRANCISCO E.Aucun
JOHNLYNN W.Drop off was quick and easy. Staff was friendly and helpful
Phil W.The facility, equipment and service were top notch. I will use them again and recommend them every chance I get.
Michael W.Great staff...super friendly and had everything [prepped when I arrived.
Michael F.Easy to deal with and good communication with the Manager Tom. Very helpful.
WILLIAM K.The van was all ready when I arrived and everything went off without a hitch. Nice folks to work with.
Larry B.Everything went as expected.
MARK S.Since I only used 2 of the 4 days I was allowed I believe I should have gotten a credit for the unused time.
DANIEL F.keep doing what your doing
JAMES P.Said gas was 3/4 but after I left I noticed it was barely past 1/2 full.
Charles H.Very helpful and friendly. Made us feel very comfortable
GLENNL C.Very abrupt, staff seemed overwhelmed
Martine M.Employee Lois was very helpful and professional. Easy to work with.
SAMIR K.Trailer had one flat tire (out of 4).
STACEY S.friendly and helpful staff members great job,pleased with service ,thank you
MOHAMMED L.Inspect the trucks before you check them out. The radio did not work, the windshield wiper was torn in half, the brakes where poor and the ride was very bumpy as if the shocks or tires had a problem.
ANTONIO R.Lois, Carolyn, and Steve were all just wonderful to work with. They were professional, warm, caring and met my needs 110 %. I cannot say enough wonderful things about all of them. Merci.
PATRICK B.I am glad the owners were there I was able to correct the situation I'm old fashion and I like paper receipts and they were able to accommodate But the employee did not know that she could give me a paper receipt just wanted to email it great location And I will visit again
RAMON V.Air conditioning fan motor very noisy. Windshield extremely dirty on the interior. Cleaned it myself.
Richard E.Better customer service
Howard E K.Once again we were very impressed with the experience. I did end up renting a large climate controlled storage unit.
Steven C.Steve Feeney, Asst. Store Mgr. at Myrtle Beach location was outstanding in explaining truck functionality & contract agreement. Rickie, at Main Street Tire & Service at drop off location in Franklin NC made it very easy with dropping truck & securing receipt. We had a very good experience..TY
Michael S.Friendly and professional service!
William H.Although the service rep was knowledgeable, we were disappointed that she couldn't adjust our payment for an early return as committed by the service reps in both Hilliard and Lancaster, Ohio.
GREGORY R.Our truck broke down we had to spen two extra nights because it was a holiday weekend but U-Haul paid for our room both nights they got us back on the road and we made it the rest of the way with no other issues. The only real problem was getting them to answer the phone late at night and the website was no help at all!
Joseph M.Lois Watt and her staff were EXCELLENT in Surfside Beach!!! She was so helpful!!!!
LEAH D.Staff was excellent
STEPHENANTHONY B.There is nothing to change . Perfect location clean and organized. Family run business that caters to all your needs . Helpful as can be . We were in a bind movers never showed up . We called to extend time on the truck .we told Loris about needing help moving and gave us name of a company that we could use . She saved the day our truck was emptied in 45 min . They even offered to assemble our bed frames , I will always go to life Storage and I am already telling people I know who will be moving to go there fore best results and a smooth move .
JOHN F.The Staff was very friendly and courteous. I would recommend them to anyone needing to rent a truck or van.
ROBERT C.The only thing i saw a problem with at this location is parking. The lady who took care of me was very professional and very knowledgeable and very polite.
CHAD S.Nicest people ever! Lois was very helpful in our time of need.
Georgieanna S.The UHaul app to check in is not user friendly. I took me over a half hour after my pick up time to get my truck because of this. I was very disappointed.
David M.Great place and great staff. Real friendly and very knowledgeable.
JIMMIE F.Fine
Timothy D.The staff at this location were great and extremely helpful
Mark D.I requested pick up at 9:30 and received an email confirming the pickup time and process. I followed the process at that time, but the web application reported that the truck was not available for pickup until 10:30. As a result, I lost an hour of move time with several family members on site to help. I also had to drive to the location twice, which is costly with the current gas crisis. I was able to get the truck with no problem at 10:30, but it was very disappointing to be late. I had called the 800 number for UHaul at 9:30 to remedy the situation, but they could only offer a larger truck (not an option due to size limitation at move site) or transferring me to scheduling to find a truck at another location further away (more gas). They kept blaming the site saying they weren't really UHaul and were just a dealer. Since I reserved the truck through the UHaul website, that was an irrelevant distinction to me as the customer. It also took 30 minutes for them to answer my call so it was only another half hour until the location opened. That is horrid customer service when a customer is having an issue.
Steve M.I like the mobile app. That was very helpful.
John B.The women I spoke at the picking up location was nice, friendly, personable and very professional about the whole process. There was a gentleman there too and he to was very nice, friendly and personable.
Debra B.Site had just opened for the day, and a lot of customers when I arrived. Was greeted and told I would be helped shortly. Everyone arriving after me was also greeted.
WILLIAM C.This says it's a 24 hour drop location and it does have parking but not enough parking and very difficult to park a trailer in.
BRIAN P.This was undoubtedly the most courteous and helpful facility I've ever dealt with! They were able to accommodate our cars as well as a storage unit and keep the u-haul in a place until ready to unload working with us every step along the way. They have a massive extremely secure storage facility both temperature controlled units and regular storage units. Whatever your need is they are there to help you with all the information you need, support and courteous employees. Highly recommend !!!
SAMUELCARROLL O.