Customer Reviews for Lifestar Pack & Ship
(Concessionnaire U-Haul dans le voisinage)

8 évaluations

614 W 5th Ave #A   Naperville, IL 60563

(331) 330-4320

Heures d'ouverture de l'établissement

  • Lun au ven : 9h30 am à 5h30 pm
  • Sam : 9h30 am à 2h30 pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(331) 330-4320

614 W 5th Ave #A
Naperville, IL 60563

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 9h30 am à 5h30 pm
  • Sam : 9h30 am à 2h30 pm
  • Dim : fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
3

Make check in easier (even tho I had a reservation, I had to cancel and make a new reservation in person. Did not save me any time! Also, had no idea where or how to drop off the keys. Nothing was marked anywhere so I took them home with me and returned them the next morning. Very confusing and time consuming drop off.

MAUREEN O. 
Évaluation :
1

Have more than one person at the counter to help customers. I scheduled a mobile pick-up of a 15' moving truck to avoid any confusion and speed along the transaction process. I ended up still having to go through the person at the counter because the information I provided in my reservation wasn't matching with the information on her computer even though I had my reservation number and all the things I needed to clear me for taking the truck. She withheld the keys from us for 45 minutes and canceled our reservation before we had to complete a new reservation three more times. Finally, we had enough and called U-Haul customer service, where the agent there said we were good to go and everything on his end said we could take the moving truck. After being delayed by a full hour from our initial reservation pick-up time, we took the keys and picked up our truck. Once we started driving, we noticed that the brakes barely worked on this vehicle, which was a major safety hazard. All in all, this location was a complete nightmare. I would never recommend anyone to visit this location and I will probably not be using U-Haul for anymore moving services in the future.

Erica S. 
Évaluation :
5

Nothing, service was perfect! Thank You!

JUAN PABLO S. 
Évaluation :
2

Pick-up location changed the day before pick-up date. The location was a parking lot with no attendant. Unnecessarily confusing. Will not go to this location again.

Mark K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

LIAM C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Peyton L. 
Évaluation :
1

Took 30 minutes to rent the truck employee did not know how to manage the computer, continued to call manager on phone to walk through the process.

MALINDA A. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
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  • Icône de remorque
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    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

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