Good customer service and quick to get you going. I highly recommend
JOSE F
Customer Reviews for Lift Sales and Rentals LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Samuel was extremely helpful and very friendly!
Colleen OThe inside and outside of the vehicle was filthy. I had to line the inside of the cab floor with sheets and blankets so my materials would not get dirty. The oil change indicator kept coming on. The passenger back tire needed air upon moving the vehicle the PSI indicator came on. It was not a good experience but I was in need so I had to use the vehicle.
Delise AKeep up the good work . Couldn't ask for a better experience.. thank you
William Asketchy place. no building to leave lock. no clear signs for anything.
sydney bI rented a car dolly, then brought it back the next day to trade for a 6X12 trailer and they promised me that they would update the charge to the daily rate of $44 for the dolly since I didn't use it but it was never changed and my credit card is still showing a charge of $277,22 and I would like it to be fixed immediately. Otherwise I would have marked them as excellent since they did help out even after hours.
Janine JExcellent service à la clientèle.
Michael BDo not allow them to make claims of damage to equipment if they do not know how to operate the equipment.
Eric AFantastic experience. Samuel was very helpful!!!!
Joan MEverything about my experience was fine, except for the app crashing during the pick up/drop off portion. The app desperately needs bugs fixed and better user ability.
Sarah RDid not get the truck and equipment that I ordered
AUSTIN SIt was little hard to find specially in the dark but I saw someone's google photo that showed where were the trucks so I was able to find it. It's right behind the trailers on the street starts with B forgot what actually called. But other than it was nice and easy in and out quick service.
Ariunaa ZThis location was weuick and easy. In and out within a few minutes. Highly recommend them.
Ron LThe site is very convenient for me and personnel accessible and helpful.
FREDERICK FIt was far from the price you all advertised. It goes from the "$39,95" to y'all TAKING $140. I will never use U-Haul again
Mika WThe place was close,the place a lighted sign out front to show where the is. the place is in darkness
GLEN RFix the rear view camera on the van I used
Curtis RAbsolutely worst uhaul experience. I've never need roadside assistance before and the time I do they do absolutely nothing I needed a tow they told me someone would be out and they never came. Called them back countless times just for them to say they are gonna call me back. 0/10 if possible use a different company if you think you may need roadside
Hunter MNot anything
ISSIAC Jeasy pick up and return.
Rob HThe truck's air conditioner hardly worked. The truck was clean. The seal was broken already on the dolly ehe i received the truck.
LEEANN MExcellent Customer Satisfaction from this location at Lift Sales and Rentals!!! 5-Stars!!
John AGood experience, excellent customer service !
Kerry JThe truck was old. The lining on the inside ceiling of the truck was torn and hanging, the A/C did not work, the headlights were so dim it was difficult to see the road at night, and the check engine light came on.
Paul sLocation was not well lit. There were no signs at the road or anywhere else identifying it as a U-Haul center. Area around U-Haul s was very suspicious, threatening , and generally unsafe.
Stephen WOver all good experience
Kerry JNice and helpful my only complaint is that it's very hard to get ahold to them. Once getting ahold to them they were very nice and respectful.
Chastity GGood communication. Recomended several options about return
lee sGreat service provided
Daniel GWas able to drop after hours without difficulty
Mary CI chose the 24/7 option and it was the most frustrating experience. I had an issue with the location services on my phone. Pick up and drop off were time consuming and all around bad experience.
Marcus LRien
John BI was only supposed to bring the truck back with half a tank but I filled it instead. I had went over the estimated mileage and was charged for it, I believe I should've gotten some money back for the gas.
Zachariah Ci was double charged
LISA WGreat Customer Service
Melissa SEverything was great for me. Online process was fast and easy. Pick up process was fast and easy and so was the drop off process.
Adam GThe online return would not work. The website was having "internal issues"
micah wThe truck leaked water inside the back. All of my party rental items were wet when I returned them to the party store. We had a large crushed velvet chair that required a truck to move to protect it. Photos were taken of the amount of water. The truck rental guy asked me if I hosed the truck out it was so wet.
Patrick FVery prompt and ready for me when i arrived.
Daniel SThe guy was very helpful with accommodating me after my reservations changed multiple times with lack of communication with the last one.
Trey IThe owner is awesome. He goes out of his way to help his customers.
Timothy LNo one was at the front desk to receive the keys/equipment.
Daniel SWe received excellent customer service at this location! Professional staff, very knowledgeable, courteous and efficient!! Great Experience!! 5-Star Rating!! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Thank You U-Haul!
John AExcellent
David AGreat experience! Easy, inexpensive and really nice vehicle.
STEPHEN GI think we could do away with the gas guessing game and always start the customers with a full tank to which they return with a full tank.
Shawn LI was very pleased with the service that I received. Thank you so much!
SUSAN SThe truck was semi clean when I picked it up. But the truck sounded horrible, the check engine light was on as well as the maintenance light. In my opinion, as I used to work for a storage and we rented U-Hauls, this truck should have never been rented out. It did it's job but this truck needs a tune up bad and maybe retire.
SARA L