Customer Reviews for Lightning Lube of Daphne LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lightning Lube of Daphne LLC

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Sean A.
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Had 2 4 wheel dollies ordered and received none after calling 2 days before and being assured that there would be 2 upon pick up.

Anthony K.
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Customer did not leave a comment.

Adrien L.
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Both Gabriel and Jessie did a great job, the equipment was clean and worked great. This was my 2nd time using Lighting Lube Uhaul and I will definitely rent again. Thanks

Rhonda T.
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Service was excellent

Edward W.
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I hope I never have to move again but it I need a truck, this is the place I will go. Great people, clean truck, well maintained.

Robert S.
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Concentrate on uhaul service and not oil change.

Bill T.
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Attendant was very helpful and friendly. He could not believe what I went through at pick-up and suggested I contact U-haul.

jeff B.
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Customer did not leave a comment.

BOB H.
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Customer did not leave a comment.

Richmond H.
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Brian P.
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Great customer service from Gabriel

Matthew G.
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The furniture dollys I had rented were not there and left me in a difficult situation moving. The representative did not even inspect my trailer with me via the photos on the app - he hooked up the trailer and walked off. I had to check lights myself and conduct the pre check alone.

Kara K.
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Customer did not leave a comment.

CHARLIE A.
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ed K.
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Ronald K.
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John D.
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Michele C.
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jack W.
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Nothing at this location. All good.

Betty D.
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Customer did not leave a comment.

NICHOLAS G.
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Both the back cargo area and the cab were dirty. The back cargo area had dirt in it and had not been swept out. I do have pictures if needed.

Jean W.
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Customer did not leave a comment.

David P.
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Great guys to work with. Highly recommend.

christina P.
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Customer did not leave a comment.

Thomas T.
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Nothing. Gabriel offers a seemless experience and was very kind and efficient. He offered some of the best customer service I have had in quiet a while

Diantha P.
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Customer did not leave a comment.

Albert C.
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john C.
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The guys where very professional and promt

Wendy P.
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Went out of their way to help me even on the phone multiple times!

John W.
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Customer did not leave a comment.

Robert H.
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Nothing to improve the guys working there were really nice did a good job

Gilbert P.
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Gabriel was very attentive and friendly. He greeted us immediately and we were able to drop off and depart within ten minutes. The branch is not as large as other locations but the personnel make this location the first one that should be looked at in Daphne.

Steven W.
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U-Haul did not show the truck available on Saturday morning when I actually needed it. Instead, I had to pick it up early. It was available for Saturday pickup. Basically I had to pay for an extra day for nothing.

Julie B.
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Customer did not leave a comment.

John C.
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Customer did not leave a comment.

philip B.
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Customer did not leave a comment.

William S.
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Gary M.
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Donald P.
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John S.
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Stephen D.
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Extremely courteous and professional.

KAROL K.
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Very helpful

Scott M.
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Very nice people & exceptional service!

Carl R.
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The people are friendly. There was no left turn signal. A broken piece of metal inside. It was more of hook it up and get going rather than safety. I needed to leave to pack so I took it. The trailer was not well maintained. It worked though and I made the 500+ mile trip.

Marsha C.
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Customer did not leave a comment.

bart L.
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Isidoro S.
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Trailer performed well and my move was a success

William H.
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Great service

robert W.
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Customer did not leave a comment.

Jose R.
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You guys are great

Rockland O.
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Everyone at the location was friendly and helpful.

Cheryl P.
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Customer did not leave a comment.

Stephanie F.
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John B.
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Jeff L.
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Bruce R.
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ray M.
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karli B.
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Austen C.
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When returning the truck the attendant tried to tell me I had to take to another location. Not what I signed up for... he was very RUDE!

Stephen V.
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I was requested to return the rental to a destination other than what I was requested. This caused me to have additional miles above my destination city. I was charged for those miles. Also I was charged a cleaning fee on an old truck that was returned in the same condition as when I received it. I will not use either of these locations (rental or return) based on additional charges that I think are unwarranted. I emailed the turn in location-Daphne, AL but they are non-responsive. I will most likely look for a different rental company on my next rental. This was an extremely poor experience.

James B.
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Extremely helpful in off loading my car from the car hauler. We had an issue with the hauler hitting my frame under my car. He got on the ground and helped to redirect me so we could get it off. Great service.

Angelica J.
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Customer did not leave a comment.

Danny H.
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Natalie C.
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Staff was very friendly.

kristi J.
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The manager was so nice and accommodating. UHaul main hub canceled one of my trucks (I initially reserved 2 - 27 ft trucks). But they must have thought it was a duplicate and canceled one without asking me. The manager did all he could to make it right.

Danny H.
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Customer did not leave a comment.

SHANNON C.
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SHANNON C.
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Customer did not leave a comment.

STEPHEN B.
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I am baffled that the system would change the size of the truck I reserved without telling me. Why does U-Haul think they are doing the customer a favor by giving us a larger truck for the same price. Bigger is NOT better and we should get the size truck we reserve. This is just plain STUPID!!!

stacey M.
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Customer did not leave a comment.

stacey M.
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Customer did not leave a comment.

Michael B.
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I’ve used this business for vehicle maintenance and will do so again. However I will not recommend or use U-Haul.

Ray S.
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Customer did not leave a comment.

Bruce C.
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Customer did not leave a comment.

Jeremy A.
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Customer did not leave a comment.

Albina G.
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They gave me the wrong location to drop the trailer off we pulled in and no way to turn around it took us 30 minutes to get the trailer turned around to get it back up the road to another drop off site

patricia H.
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Customer did not leave a comment.

BRENDA R.
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Glen V.
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Shelly Y.
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The truck was in poor condition and mole a piece of furniture and scatched several other pieces. It felt as if the suspension was out. I ended up with a back ache and headache from driving it from New Orleans to daphne

lamar B.
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Customer did not leave a comment.

Rick S.
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Staff very helpful. Would rent uhaul again here. Trailer price very reasonable.

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Customer did not leave a comment.

charlotte J.
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Excellent employee, very friendly and helpful.

Rodney G.
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grace M.
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Everything went smooth

Frederick B.
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Customer did not leave a comment.

collins K.
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Davis R.
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The guys there were great to deal with. However, your dispatch woman (who was NOT at this store, the folks at the store were outstanding!), the woman who took the reservation for the Mobile area, was a real pill to deal with. She was amazingly nasty. However, the folks at Lightning Lube were absolutely great.

kenzie W.
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Gabriel was more than helpful during the whole process. When I called him afterwards when we were having a problem with Crystal from customer service, he was more than kind. He talked to his manager and said that they would do whatever they could to help us resolve our problem.

julie M.
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Customer did not leave a comment.

YIFENG Y.
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Customer did not leave a comment.

BRIDGET B.
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Gabriel was amazing.

lane T.
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Excellent customer service! Very happy with all aspects of transaction. Highly recommend this location for all uhaul needs.

jerry S.
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I had no issues and feel they did a great job. No recommendations. Keep up the good work! Will rent again from this location and will recommend them highly any time I have a chance.

Greg D.
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They always do a great job in serving their customers...oil changes and Uhaul.

Adrienne E.
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Customer did not leave a comment.

Sonya S.
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My experience was fantastic.

Robert R.
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Customer did not leave a comment.

Jianfeng L.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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