Knowledgeable, helpful and friendly folks. Everything went smooth.Steve C.
Customer Reviews for Lil Bear RV & Auto Repair
(U-Haul Neighborhood Dealer)
Pour nous contacter
Eureka Springs, AR 72632
(Conveniently located East of Eureka Springs on Highway 62)
Services dans cet établissement :
- Mon–TueDe 10 h am à 4 h pm
- Thur–FriDe 10 h am à 4 h pm
Heures d'ouverture spéciales
- 11/28/2022 - 12/2/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Cyndi W.
Always so wonderful to work with! Love Lil Bear!NIKKI S.
The Lady there was amazingâ€¦. Very helpfulShelley Llynn W.
You get to pick your own trailer!David C.
Le client n'a pas laissé de commentaire.Jo P.
Le client n'a pas laissé de commentaire.GORDON H.
Le client n'a pas laissé de commentaire.LAWRENCE W.
The experience was excellent except for the drop-off location and us just now seeing an extra $26 charge for cleaning. The trailer we rented was completely cleaned other than the furniture pads not being folded would appreciate a return of that 5 % of the costs The other rental that would be appreciated thank youDee V.
Le client n'a pas laissé de commentaire.Pamela Lydia P.
Owner went out of her way to accommodate needs!Martha W.
Front end needs new tie rods or something. Shakes like a Martini on grooved pavement. Had to limit speed to 50 mph??Gregory Michael S.
Le client n'a pas laissé de commentaire.Timothy James T.
4th time using them and absolutely great people.GARY S.
VERY STRESSFUL EXPERIENCE. Truck engine made a horrible racket when we first started. The "check engine" light was on the entire time we had it. The racket inside the cab was deafening. Unable to listen to any music due to noise. Truck was overall a piece of junk with no precheck on it's conditioning. But the service people at (918)295-5700 were wonderful.June C.
Le client n'a pas laissé de commentaire.Alex Wade B.
Le client n'a pas laissé de commentaire.Jean B.
Le client n'a pas laissé de commentaire.Mark F.
Excellent service from the location's agent.Mark F.
Le client n'a pas laissé de commentaire.Eric B.
Open on timeKassie M.
Le client n'a pas laissé de commentaire.Frances E.
Le client n'a pas laissé de commentaire.JERRY S.
The folks at Lil Bear were wondweful. Courteous, helpful and knowledgable.John D.
Le client n'a pas laissé de commentaire.Randall M.
Le client n'a pas laissé de commentaire.RICHARD D.
Le client n'a pas laissé de commentaire.TOM S.
The low rating is not a reflection of the building or it's employees but of the app system with uhaul. Due to inclement weather, my husband was late picking up the truck. The app did not specify we had to be there within 30 minutes. After an hour of trying to figure out what was wrong we called uhaul. The customer service personnel reset the time. After that, we eneded up calling again about the same issue. The app wouldn't register and allow us to check out the truck for another HOUR. It was atrocious. The app needs a lot of work.Caleb M.
Nothing, great customer service, very friendly.DEDRA B.
Le client n'a pas laissé de commentaire.jakob C.
Le client n'a pas laissé de commentaire.GAVIN K.
good valueBRIAN L.
Unfortunately they had a medical emergency that delayed pickup but everything worked outBradley G.
Now the technology gets more intense! More picture uploads! I had to have my grandson handle the return process. Poor customer service!Kermit T.
The trailer was clean and appeared to be maintained, but it was very old and unsightly.JOHN H.
I ordered 6 dozen furniture pads as well as a truck and trailer for a 600 mile move. Was told the day of pickup they only had 1 dozen pads and I should just get over it. Found out on the road Sunday morning we had no brake lights and no blinkers on the trailer. VERY Disappointed and very dangerous!!!SUSAN S.
Little Bear is perfect. So friendly, helpful, and fast. Sandra is AWESOME!JANET D.
Le client n'a pas laissé de commentaire.Richard D.
Le client n'a pas laissé de commentaire.HASKELL S.
Le client n'a pas laissé de commentaire.SUSAN B.
Le client n'a pas laissé de commentaire.Cody M.
Le client n'a pas laissé de commentaire.ROBERT P.
Le client n'a pas laissé de commentaire.JENNIFER L.
Le client n'a pas laissé de commentaire.MIKE G.
Le client n'a pas laissé de commentaire.Richard M.
I ordered and paid for an appliance dolly, but there was no dolly. My refrigerator was damaged in the move because of this.William R.
Le client n'a pas laissé de commentaire.GEORGE S.
Sweet lady thereStefani S.
Le client n'a pas laissé de commentaire.william R.
Le client n'a pas laissé de commentaire.david S.
These are wonderful folks. Would recommend them to anyone.WOODIE A.
All went well and smoothly. The truck was in good condition, clean, and ready to go.KATHY K.
Improve your god damn online pickup and drop off program. I tried to pick up a truck that was supposed to be reserved . After an hour of wasted time I had to go 20 miles out of my way to rent a truck. Then when I called to extend my rental time cause i ended up having to get help to unload it you people charged me for a completely new rental instead of simply charging me for another day and Im still mad ss hell over that. The gal I spoke to said I would be compensated for the extra 20 miles I had to drive to get the truck and then it didnt happen.DON W.
Excellent staff, friendly and professional..CLIFFORD L.
Le client n'a pas laissé de commentaire.DEBRA K.
I was unsure about the online pick up so went in a few days before pickup to find out more about how that all worked. The gentleman told me he was retired and does the online check ins so he doesn't have to answer questions anymore. He said it must be easy because no one has ever complained but was not sure how it worked. He said if there was any trouble to call the hotline. One the day of pickup I had a bit of trouble getting a phone signal making the process take longer than it should have but it all worked outJeff K.
Le client n'a pas laissé de commentaire.KELLY C.
Le client n'a pas laissé de commentaire.Erik J.
Get rid of them. Rude, did not want me there. Asked me if I could unhook myself and said it was my job to fold the blankets neatly. I did fold them neatly because I wanted to get out of there.BOBBIE O.
No problems.PAMELA E.
Le client n'a pas laissé de commentaire.Karen Timm E.
We were quoted a rate of $.79 per mile. When I received the final charge to my credit card we were charged $.99 per mile. This is the second time this has happened. I will look for another rental location for future needs.George Darryl H.
Le client n'a pas laissé de commentaire.Eric V.
Le client n'a pas laissé de commentaire.nicholas C.
Le client n'a pas laissé de commentaire.Zachary S.
Le client n'a pas laissé de commentaire.Samuel W.
Very accommodating and helpful. I had a very good experience while renting a vehicle.Herb H.
Nothing, service was greatCAROL W.
The customer service provided by the woman who helped me with my rental deserves a raise!!! Should be proud to have such a Rockstar employee. 10 thumbs up. You go girldanielle M.
Le service a été excellent. Staff was helpful and friendly.Kathy C.
The first trailer I was given had faulty tail lights and I had no help from Lil Bear employees hooking up the trailer. The second trailer I was given did have functioning lights, but when I asked for help hooking it up, because it was raining, I was told no.Anthony G.
Great customer service....highly recommend.David W.
The license plate was broken in half, bad placement?Kent F.
EQUIPMENT SHOULD BE ROUTINE SAFETY CHECKED. TRUCKS : CHECK THE OIL AND BE SURE ALL LIGHTS WORK AND CHECK TIRE PRESSURES AND LOOK FOR NAILS IN TIRES TRAILERS: BE SURE LIGHTING ALL WORKS AND CHECK TIRE PRESSURES AND CHECK FOR NAILS IN TIRES.Lyle Craig M.
Very polite and professional!randal F.
Le client n'a pas laissé de commentaire.Marvin S.
Went above and beyond to help us out on a holiday weekend! Truly appreciate them Buford W.
Le client n'a pas laissé de commentaire.Neil C.
Outstanding service!!!DAVID T.
I was supposed to drop off in Berryville. Was told they were full and had to take to Lil Bear. Wasted almost 2 hours. Now I am being billed $20 for cleaning. there was nothing in the cab or box left. I want a refund to my credit card of $21.40. Please advise when this will be accomplished.Roger L.
The folks at drop off were very sweet.andrew H.
Le client n'a pas laissé de commentaire.Michael E.
Not very good internet. Took me over 45 min to get on the road because of computer issues. Had to do a manual contract and I had done all the online check in stuff ahead of time.Catina T.
Le client n'a pas laissé de commentaire.Vanessa T.
Le client n'a pas laissé de commentaire.Gwendolyn E.
Outstanding experience. Très sympathiques et professionnels. Would highly recommendDAVID T.
I just love the people who run Lil Bear. Saundra is very nice and this location is efficient and clean.Jake Kendall B.
Good job thank youMichael C.
Polite, quickly aware I had a reservation just by giving my name. Quick turn around and on my way.David S.
A military discount for veterans and retired military would be nice.JOHN WILLIAM C.
Le client n'a pas laissé de commentaire.JAMES EDWARD S.
Le client n'a pas laissé de commentaire.Roy D.
Le client n'a pas laissé de commentaire.David B.
Helpful and efficientGwen E.
Le client n'a pas laissé de commentaire.Anthony S.
Le client n'a pas laissé de commentaire.GWENDOLYN E.
Easy as pie dropoff. The people at Lil Bear do business the way it should be done.Donald S.
Great serviceSam E.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous vendons des centaines de produits qui facilitent les déménagements!
Nous offrons la plus grande sélection de l'industrie!