Évaluations des clients Lil Petes Automotive 2 Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Lil Petes Automotive 2 Inc

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Anthony C. le

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Le client n'a pas laissé de commentaire.

Charles H. le

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Le client n'a pas laissé de commentaire.

Vaughn S. le

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Le client n'a pas laissé de commentaire.

Daniel D. le

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Le client n'a pas laissé de commentaire.

Daniel R. le

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This location is an excellent operation as is.

Ralph M. le

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Le client n'a pas laissé de commentaire.

Brian F. le

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No one was at the location when I arrived. After they finally arrived I had to wait another 45 minutes for them to get the truck. The mileage and gas was wrong.

Howard S. le

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I would definitely never rent from Lil Pete’s U-haul again. On September 29 I rented a van for two hours at 8am. 1. The first upset was the office was not open at 8 and no one arrived until 8.21. This is annoying for 2 reasons i. One doesn’t know while waiting whether anyone will pitch up at all. ii. If one has hired help, they stand around idle as the clock ticks by. 2. I was told that because we got a late start I could have the van for longer than the two hours but it had to be back by 12 noon which it duly was. It was returned at 11.40 am. 3. The invoice states that the van was returned late [1.35pm] which it was not. 4. I did exactly 5 miles in the van, but was billed on my credit card for $78.00. 5. Since returning to South Africa I have tried to sort out the problem over the phone, but either no one is in the office, or what happened last time I got the following reply: “I can’t help you, I don’t know who you spoke to and you will have to speak to them” – then whoever I was speaking to put down the phone.

Drew Z. le

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Le client n'a pas laissé de commentaire.

Mike N. le

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9am pick up.no one showed till 10am didmt leave till 1030 so hour amd a half behind schedule..so returned truck hour amd a half.late amd had the nerve to charge for late.dropoff..really? Gas was replaced to half.tank they state it was 6 gal short and charged $25 for gas..Again are u freakim kidding me..all.kids.in office had nothing reserved like the dolly i requested had nothing there at location mind you this was booked 2 weeks in advance..bad manners..bad business in my opinion..this is not over yet!

Robert G. le

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Customer service was on the money no need to change keep up the good service

Dejesus S. le

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Customer service was very good. Attendant was very professional. I would definitely recommend To family and friends.

Peter D. le

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Le client n'a pas laissé de commentaire.

william G. le

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Excellent service. I would use again and recommend to friends.

Alex M. le

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From start to finish everything went good

Ray C. le

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Nice, friendly place to do business with.

Paul G. le

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Great service! All staff members were professional and pleasant!

Ronald F. le

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Le client n'a pas laissé de commentaire.

Ronald F. le

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Le client n'a pas laissé de commentaire.

ANTHONY B. le

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Very polite and considerate gentlemen... would use again and would recommend... as I was a previous u haul dealer. He did a great job.... also easy access yard.

bill R. le

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Le client n'a pas laissé de commentaire.

MARIO F. le

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Have the trailer in a better location, rather than going into the woods to pick it up. However the staff was very nice and very helpful, nice guys

Janet H. le

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Le client n'a pas laissé de commentaire.

James C A. le

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Le client n'a pas laissé de commentaire.

Jane J. le

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Do not use Lil Pete's. They're rude and they lie. We were overcharged and they said they would be putting in a refund request with my credit card company; which they never did. Because of Lil Pete's, I can honestly say I will never use U-Haul again.

Kimberly R. le

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Le client n'a pas laissé de commentaire.

RAYMOND M. le

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Peter & his office staff were amazing. Extremely professional & very friendly. The truck was nice and clean. This was my first time renting from uhaul and I can guarantee it won’t be my last . Thanks guys ??

Michael L. le

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Le client n'a pas laissé de commentaire.

david K. le

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Have rental at pick up location instead of having to drive to another location. Staff changed my drop off location somehow. It was supposed to returned to the same pick up location but after leaving I noticed the return location & price changed. Price more than doubled.

Steven W. le

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Great service!

David L. le

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Pickup right in center of town, no problems! Truck nice & new, clean & running great. Worked out great for my move.

Richard B. le

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No improvement needed here the personnel was very helpful and professional.

stephen B. le

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Nothing. It was perfect!

Michael K. le

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While there were locations close to or home we were assigned this far location solely for Uhaul and not our convenience

Michael H. le

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When vehicle was picked up there printer was broken so they couldnt print me a contract. So it was emailed to me. He gave me the keys I went to the truck and took videos of full truck (for insurance purposes) jumped in the truck and started it up. Decided to check the email to make sure the fuel was at the correct level like most uhaul places have u do. Upon opening the email the fuel was supposed to be at 1/2 tank, which it was not. Fuel was actually at alittle over 1/4. I went back in to let them know there was an issue and no one was there. Within 5 mins place was shut down for the day. 20 mins before scheduled closing. So I took the truck and moved the 1 item i had to move. After returning the truck I only went 5 miles on the dot. Fuel was put back to where it was when i picked it up. I contacted uhaul and emailed them the before and after photos of the fuel. Now my card is being charged for things it shouldn't be. Originally was supposed to be $38. Now I'm being charged $122 dollars. This is ridiculous. You can keep the extra $80 for your ridiculous fees that should not be applied. With that being said I will never ever use uhaul again! I've rented prob 30 hauls in the last 8 years! Never had an issue till now!!!! Sincerely. Upset customer

Deborah V. le

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Le client n'a pas laissé de commentaire.

CHRISTIAN K. le

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The pick up location was good.

Dara B. le

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Le client n'a pas laissé de commentaire.

Peter D. le

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great service and great equipment

Ann L. le

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Everything was fine at this location. The only recommendation I would have is with mobile app check-in. I was in the middle of checking in and had a problem with key lock and had to call U-Haul. When I went back to my phone, the check-in said complete. I could not go back and finish. I still had not confirmed odometer and fuel, however, it assumed I did. There should be something to go back in and complete check in if you should go out in error.

Dean M. le

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Le client n'a pas laissé de commentaire.

Sandra S. le

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Better parking. Or perhaps assign spaces. Was difficult to park a 15’ in a small space.

Ryan W. le

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He was late and we didn't get the rental until 5. The whole process with u haul as a company was terrible.

david W. le

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Le client n'a pas laissé de commentaire.

Peter D. le

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Le client n'a pas laissé de commentaire.

anthony P. le

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Every thing was great. I recved great service. Rental agent was a pleasure to deal with.

Richard G. le

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Le client n'a pas laissé de commentaire.

Jonathan G. le

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Attendant was very friendly and followed all the procedures. I was upset the pick-up location was changed to 15 miles from where I scheduled it - but that had nothing to do with this location itself. That also increased my mileage since it was our of the way, but the allowed mileage was not increased for the fact that I had a further drive than if i had gotten my preferred location.

Louis M. le

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Very cordial person

RICHARD C. le

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Le client n'a pas laissé de commentaire.

Brian F. le

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Le client n'a pas laissé de commentaire.

Ana K. le

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The location was always closed, when I picked up and dropped off the truck and equipment. When we arrived, we had to wait a half an hour for our truck to arrive, and when we dropped it off, they told us to just drop the key off. Now, we left a dolly and blankets in the truck, but we are being charged for it not being there! I am Very sorry that I chose UHaul

Joseph B. le

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Thee was nothing wrong with the location or its personnel. The problem was with CORPORATE U-Haul and its online program. I asked for pickup at Goldens Bridge, NY location. This was CONFIRMED by U-Haul Corporate online. I drove to Golden's Bridge. Was then told they don't have any vehicles and that CORPORATE had unilaterally changed my location to Mahopac, NY. Since I had no alternatives at this point, I drove an additional 20 minutes to Mahopac. When I got there, the location was closed since the employee had to go and retrieve my vehicle. He did leave a sign on the door with a phone number so I was able to speak to him. But I now waited an additional 20 minutes. The I had to drive back 20 minutes more than I had initially agreed to which was CONFIRMED by UHAUL Corporate. In total, I was taken an hour out of my way. How can you CONFIRM a reservation and then switch it? If you don't have the vehicle in the location I request, just tell me THAT. Then, you can ask me if I would like to be provided with a different location. I am sure I am not the only customer to have experienced this problem. In fairness, the personnel at both locations were professional and the vehicles were clean and well maintained. Again, the problem was with the online reservation system.

Kristine H. le

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seamless !! Great job !!

DAVID R. le

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When I reserved the truck, they said I would pick it up there. However, I was rerouted to another location. It was 25 mins away. When we got there, he didn’t have the truck. We had to travel another 5 minutes to a backwoods shop to pick it up. The truck I reserved wasn’t there so we had to take another one. After the move, I returned the truck and they tried to charge us another 7 miles of travel...AFTER I was told we had unlimited mileage. Next time, I’ll choose Penske.

Andrea G. le

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Very pleasant service. Helpful and friendly

Reynold B. le

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Le client n'a pas laissé de commentaire.

Lee T. le

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Le client n'a pas laissé de commentaire.

MICHAEL C. le

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I “reserved” a 15 ft truck in Mahopac for a short move. Last minute UHaul (not the Mahopac business) changed the location to King Lumber, approx. 12 miles away. Unacceptable. I changed to a 10 ft truck from Mahopac and made more trips. I will recommend the business to others but not very happy with UHaul.

JAMES I. le

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Le client n'a pas laissé de commentaire.

Sean C. le

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Le client n'a pas laissé de commentaire.