Le client n'a pas laissé de commentaire.kyle A.
Customer Reviews for Lincoln Sand & Rock
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The man running this drop-off location was great; upbeat, welcoming and helpful. Can think of no way to improve on this experience.Faye G.
Super easy and fast. Good job Eddy.Chris R.
Pick up was awesome, the representative was nice, quick, and knowledgeable. Fortement recommandé!Harneet K.
Le client n'a pas laissé de commentaire.ROBERT M.
Le client n'a pas laissé de commentaire.alonso B.
Jas at the pickup location in Lincoln was fantastic to work with. I initially intended to tow the 5x8 enclosed trailer with a Chevy pickup however there were issues with my electrical connection. I ultimately used my 2020 Subaru Ascent and the trip to Portland went off without a hitch (no pun intended). Jas was extremely helpful in getting on the road.William F.
Like one would expect from a professional environment. Je les recommande fortement.Sandeep S.
Le client n'a pas laissé de commentaire.Greg G.
Jas was so friendly and helpful with the process! What a great guy!Andrea H.
Le client n'a pas laissé de commentaire.Jason M.
Very friendly and helpful.William N.
The people were very nice and easy to work with. Truck was ready when we arrived. Returning was also a good experience. We had a total of 3 three passengers. Comfortable ride and the truck ran great.John C.
Le client n'a pas laissé de commentaire.AARON JESS A.
Le client n'a pas laissé de commentaire.Matt D.
Le client n'a pas laissé de commentaire.rick G.
Very isolated, dirt road for miles, poor lighting, inadequate signage, felt very unsafe dropping off near the sunset hour.Lawrence M.
Everything was quick and fast. And the manager was very knowledgeable.rick G.
Le client n'a pas laissé de commentaire.Vicenta C.
Le client n'a pas laissé de commentaire.Chris M.
Le client n'a pas laissé de commentaire.Maria D.
Le client n'a pas laissé de commentaire.DANIEL N.
Le client n'a pas laissé de commentaire.Noah T.
Le client n'a pas laissé de commentaire.Tracy P.
Le client n'a pas laissé de commentaire.Jaimie P.
Le client n'a pas laissé de commentaire.Emily S.
Le client n'a pas laissé de commentaire.Joseph M.
Le client n'a pas laissé de commentaire.Catherine D.
Le client n'a pas laissé de commentaire.Kenneth R.
location was good but U-haul switched it at the last minute and it was not a 24 hour location so we had to drive further and wait till 8 which made pick up more difficult. So try and be more accurate with pick up cause we had movers waiting and they are paid by the hour.Russel N.
Le client n'a pas laissé de commentaire.Lisa L.
Friendly and accommodating service.Micael J.
Le client n'a pas laissé de commentaire.Richard L.
Le client n'a pas laissé de commentaire.ROBERT G.
Great service Liked the dogs tooJames B.
Service was great, owner was super friendly and helpful! I would definitely recommend this place!Virginia R.
Facility was over 5 miles from town in the middle of farm land with no service to connect to U-haul via phone drop off. The Gates to parking lot locked, Key drop box was available but no direction on where to leave U-Haul after hours. property owner arrived while we were there taking pictures of the U-Haul. he was was angry that we were there and harassed us. He was not even aware there was a key drop box on the fence. He offered no assistance would not open gate and insisted that we park across the street from the gate. The property owner made me feel very uncomfortable so we dropped the keys in the box and left.Kellie D.
Le client n'a pas laissé de commentaire.Travis S.
Le client n'a pas laissé de commentaire.Danielle R.
This location is run in a very professional manner, and we will definitely use them again when the need arises.Joyce D.
Loved how helpful the owner was! Really attempted to make our move stress-free. Even if he is just lending us the truck, he went above and beyond to make sure we got what we needed!Andra H.
My customer service was top-notch. I will use this location as often as I can!Tracy D.
Le client n'a pas laissé de commentaire.MARK R.
Le client n'a pas laissé de commentaire.Ronald K.
Le client n'a pas laissé de commentaire.Dale M.
Great service!MIKAELA Z.
The young man was very nice but I would make it clear to the person renting that a customer cannot return equipment to ANY u-haul as I was told. he said i can take it back to any drop off point, later I was told i could not and would be charged a fee. it took numerous phone calls, holding a long period and explaining several times to get to turn it in elsewhere. Also, this is not his fault, but I could not extend online. i had truck problems and could not return the specified day and was told I would be charged extra fee as well. then when i called customer service she said i would not be charged an extra fee, then i was charged $20 extra! get your information straight amongst your employeesSandra T.
They were friendly, fast and helpful. Great experience!Alan F.
Le client n'a pas laissé de commentaire.Pavel S.
Le client n'a pas laissé de commentaire.KRISTINA M.
Le client n'a pas laissé de commentaire.Richard S.
Le client n'a pas laissé de commentaire.Nicholas D.
Le client n'a pas laissé de commentaire.John R.
Le client n'a pas laissé de commentaire.paula K.
Le client n'a pas laissé de commentaire.Bryce P.
Le client n'a pas laissé de commentaire.Steve S.
Le client n'a pas laissé de commentaire.Marilyn C.
Le client n'a pas laissé de commentaire.Marty M.
Over charge me , car drove side ways . The engine backfired and I had pull over for couple hours causing me to loose money . Worst experience I ever had .Michael T.
fast&friendly servicedora M.
Super fast and friendly service! Made the process of renting a U-Haul simple! Will definitely use again and refer to a friend!!Asheeka H.
Very nice young man helped me and explained everything well.michelle J.
Le client n'a pas laissé de commentaire.Donna C.
Le client n'a pas laissé de commentaire.Marty M.
Staff was excellent! Very very helpful and very professional. I will absolutely recommend them to my family and friends in the area.Timothy H E.
Nothing. Very happy with the employees! ThankSCOTT T.
The representative there was very helpful and informative.John L.
I wish your office was closer, it was really great, especially a person named Daniel who was a very respectable person, thank youfereidoon A.
I arrived to drop off a day early and arrived just as the location was closing, planning to do an after hours drop off. A young man met us outside, offered to take care of everything and was very friendly. It was the easiest drop off I've ever had!Mike F.
Le client n'a pas laissé de commentaire.Angelina G.
Le client n'a pas laissé de commentaire.CHONGHYUN L.
Every person we interacted with was very helpful and courteous - thank youJEWEL B.
Nothing, great experience!Steve B.
Product knowledge of the equipment would be helpful in the future. Very nice people, nice business and easy to pick up the equipment.Manfred J.
Le client n'a pas laissé de commentaire.George M.
Customer Service by Jess was fantastic at location.Michelle H.
Le client n'a pas laissé de commentaire.Darrell S.
Very helpfulLLOYD C.
The guy was super helpful, and was considerate of our budget and time. Definitely a great first impression of U-Haul.Mitch B.
provide more equipment to rentSAM O.
Very friendly staff! Super helpful !Mary J.
Excellent service à la clientèle. And they sell rock and gravel too. Win win.Stephen R.
Le client n'a pas laissé de commentaire.alfonso A.
Le client n'a pas laissé de commentaire.MARTY M.
Have a sign out front that identifies the business. It was hard to find.Mary R.
The owners were very helpful and friendly. Good guys.William B.
Staff was very friendly and the return process was very simple.Joseph F.
Great service and very friendlyMatt D.
Le client n'a pas laissé de commentaire.Zachary R.
Le client n'a pas laissé de commentaire.Dan W.
Nice people, very helpful. Truck was clean and ran well.Ronald M.
There was some small pieces of trash in the uhaul. The truck cab smelled so strongly of cigarettes. Maybe better quality control would be a good idea. I know it is not the locations fault specifically but I want to note that the pick up location of the truck changed twice. For reserving something almost a month in advance and being told they can't just drive a truck to my preferred location is just bad customer service. I had been told in person at the counter the truck would be at one location. When I checked in online I got a call saying that it would be elsewhere but they would see what they could do. Later that day I got a confirmation text about the location being in a different place again! Like my time wasn't valuable at all. I was really frustrated by that, they did credit the mileage difference but spending what I spent I really felt unappreciated as a customer. Moving cross country is stressful enough without having to hunt down my truck.KRISTINA H.
Not much. Maybe a little more knowledge since they are new to the bu9.Jim S.
We haven't been charged yet and they photocopied our information.Tony P.
Le client n'a pas laissé de commentaire.WANDA S.
Le client n'a pas laissé de commentaire.Kyle Z.
Le client n'a pas laissé de commentaire.Matthew S.
Friendly and helpful, would rent from them againZoilo D.