I have never had such amazing service at any of your locations, thanksMARIE S.
Customer Reviews for Linden Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Fortement recommandé!WALTER S.
Linden storage is greatRENATO L.
I would like to commend Scott for taking great care of us. He was great to deal with and even helped us fix our own personal hand truck. Great guy and Great experience! Je les recommande fortement.MICHAEL W.
Very helpful and knowledgeable. Highly recommend.Jerry H.
Le client n'a pas laissé de commentaire.Donald H.
Le client n'a pas laissé de commentaire.RALPH S.
Le client n'a pas laissé de commentaire.STEPHANIE M.
Le client n'a pas laissé de commentaire.SANDRA S.
I had a nice new truck! Drove great.Peter E.
Friendly service, hooked up trailer quickly and efficiently.WILLIAM K.
If you rent from here make sure you take a picture of the mileage on a truck rental BEFORE you leave the lot. The second time I rented their largest truck, i was charged for an additional 60 miles, at 0,8 per mile, (which I did NOT drive) because they claimed that was what the odometer said. Apparently gremlins hijacked the truck after I went to sleep and went for a joyride in a 26 ft, not fun to drive, truck!PAULINE S.
Customer service was great. Processing was smooth.RONALD R.
Friendly and very helpful.RONALD R.
Scott is a great guy at this location. He is very friendly and very helpful.MATTHEW H.
Le client n'a pas laissé de commentaire.paula L.
The following review is regarding the U-Haul experience as a whole not The specific pick up location. I am a loyal uhaul customer as we have been moving back and forth from Wisconsin and Arizona every 6 months for the last 6 years. I'm extremely fed up with the fact that I Continually reserve the trailer two weeks in advance only to find out I will have to drive hundreds of miles and several hours to pick up the trailer. U-Haul contacts me only 24 hours prior to pick up (Even though they have known for weeks I will need the trailer) only to tell me they don't have a trailer anywhere close to the preferred pickup location even though there are over 60 U-Haul dealers in Phoenix. They claim all the trailers there are for in town moving only which seems insane. Why not add more trailers to their out of town fleet so as to not inconvenience the customers so badly. uhaul should have employees designated to deliver equipment so that customers aren't forced to travel so long and far to get their rentals. Contacting me only 1 day prior to pick up doesn't really give me an option and forces me to comply with their terrible system and travel far and wide to pick up the trailer needed. The moving process is stressful and hectic enough without having to jump through uhauls hoops. I thought uhaul was supposed to make moving easier not add to the headache. Also, the 5X8 trailers reserved for out of town travel typically have the roll up cargo doors with is absolutely the WORST. We always demand a trailer with the two swinging hinged doors as it makes the entire process drastically smoother. There should be an option to select the preferred door type on the trailer when making the reservation. When I call uhaul to confirm the doors are what I want they tell me there is no way for them to know?!? They have to call the specific location and ask the representative there. Seems like y'all have a monopoly so you don't make any efforts to improve your operations. It sucks knowing when I reserve the trailer I'm gonna get screwed over and have to spend valuable time and gas money traveling to retrieve said rental.Monika K.
Very professional went out of his way to make sure we were hapoy.DAVID I.
Le client n'a pas laissé de commentaire.ADRIAN R.
Excellent service à la clientèleWILLIAM P.
Make the drop off closerJim P.
Le client n'a pas laissé de commentaire.cheyenne M.
Super quick.SCOTT K.
Have the U Haul sign face the street. Was very difficult to see the sign from the street.Donald J.
Keep doing what you are doing!!SANDRA K.
Le client n'a pas laissé de commentaire.LARRY H.
Nothing at this time. Thank you.DAVID E.
Best service ever!Stephen L.
You cannot get any better than this location. Have rented here numerous times. Scott is always a pleasure to deal withMICHAEL C.
We rented at one location, and had to pick up at another. That was a bit confusing, as we went to the original location, only to be sent clear across town, a 30 minute drive. It almost cost us our help to load.Mary H.
The young man took very good care of us and he hustled everywhere he went. The highest level of customer service I've experienced in a very long time!JOSEPH S.
Le client n'a pas laissé de commentaire.Randall O.
Dealer needs to stock more supplies. They had no blankets, tarps etcCHARLES S.
Nothing. Everything I needed was addressed promptly and professionally. â€œInternet was intermittentâ€. But got everything taken care of. Will be back again and will recommend to friends.DAVID M.
I was routed to this location becasue they had the cargo trailer I needed. Nice assist, U-Haul Traffic. At the Linden Mini Storage, keep the formula you're using. I works well! I got a kick out of listening to the fellow who read the legal disclaimer stuff to me at the speed of the FedEx spokesman who year's ago speed-talked..."When it absolutely, positively has to get there overnight". Good service, good company, U-HaulHugh M.
Le client n'a pas laissé de commentaire.DOUGLAS R.
Scott runs a great U-Haul rental site. Always helpful and efficient! Keep up the great job!Thomas W.
Le client n'a pas laissé de commentaire.Lynn H.
Your rep. Scotty was great to work with both on the phone before the rental, during the pickup and on the return. Equipment was a older car hauler but in decent shape. Apparently car haulers were fairly scarce in Showlow, Az at this timeSteven F.
Very good customer service! Efficient. Clean trailer received. No problems.CHARLES W.
Le client n'a pas laissé de commentaire.RONALD G.
Le client n'a pas laissé de commentaire.David E.
Staff (Scott I believe was his name, young man) was very knowledgeable, very professional, very efficient, very helpful and very thoughtful!!! Van Indicated it needed an oil change. I asked before I left and was told it would be fine and it drove fine. But I was not able to view mileage. MerciMELISSA P.
Le client n'a pas laissé de commentaire.Christine C.
Le client n'a pas laissé de commentaire.SHAWN ALAN G.
Le client n'a pas laissé de commentaire.MICHAEL M.
Location enclosed by protective fence, was not clear if OK to leave trailer outside of fence after hours. No answer when calling "emergency number". Facility closed at 6 pm local so tried to return at uhaul open til 8 pm local. Would not accept trailer so dropped off trailer in dark outside fenced in area. While personnel were great calling next am it was never clear if this return was OK.Mark W.
The gentleman that assisted me was wonderful and very helpful!IRINA V.
Le client n'a pas laissé de commentaire.TERRY J.
Include that truck can be dropped off after hours and the process. Was only talked to about dropping off at location.STEPHANIE G.
Get your figment right, the vehicle I was trying to tow didn't fit on the trailer so your welcome I drove it 3 hours north to another U-Haul for your company and wasted 99 dollars on a rental I couldn't do anything withMatthew K.
Le client n'a pas laissé de commentaire.DANNY G.
Attendant went above and beyond normal serviceSCOTT C.
Le client n'a pas laissé de commentaire.Thomas W.
Le client n'a pas laissé de commentaire.Kimberly R.
Super friendly staff and extremely knowledgeable. We'll be backKenneth W.
Friendly, efficient service. Thank you.david E.
Le client n'a pas laissé de commentaire.Sandra D.
Le client n'a pas laissé de commentaire.MILTON H.
Nothing, your associate was extremely warm, inviting and helpful. Fantastic customer service.MARY J.
Le client n'a pas laissé de commentaire.MARCUS B.
Scott was very pleasant and helpful, very personableDONALD H.
great experience!!JEFFREY W.
The truck was pretty dusty inside, so I just wiped it down with disinfectant wipes. Was wondering if they had cleaned after last use, but it wasn't horrible.RICHARD S.
Le client n'a pas laissé de commentaire.STEPHEN H.
Le client n'a pas laissé de commentaire.Heather K.
The internet at the location was spotty. They had issues pulling up the reservation. They were able to pull it up after a few min. They did a great job considering the internet circumstances they have.Damon B.
Le client n'a pas laissé de commentaire.MICHAEL S.
Le client n'a pas laissé de commentaire.FRANK B.
Everything was perfect!James G.
Le client n'a pas laissé de commentaire.MICHAEL S.
Le client n'a pas laissé de commentaire.THOMAS B.
Le client n'a pas laissé de commentaire.Judith B.
My reservation was not at this location! The day before I was to pick up my truck in Heber Arizona I attempted to check in to discover that my reservation had been moved over 40 minutes away to a location that I did not select and was not notified about. This resulted in me having to find alternate transportation to pick up the truck which was extremely inconvenient and frustrating!!!!Fred S.
Le client n'a pas laissé de commentaire.Steven H.
Le client n'a pas laissé de commentaire.Paula J.
Great Customer service! Will be back.Lisa H.
Drop off at Linden Mini Storage was fast and prompt! I didn't even need to go in the office. The agent came out, unhooked the trailer right where it was, did a quick inspection and sent me on my way. Total drop off time was about 10 minutes. Super fast and efficient. Will use this location again.Jacquelyn B.
Le client n'a pas laissé de commentaire.Steve H.
Not a big deal, but the tire being low on air was a concern when it comes to confidence of attention to detail.William G.
Le client n'a pas laissé de commentaire.Barry M.
Great experiencedavid M.
Le client n'a pas laissé de commentaire.Stacy P.
Le client n'a pas laissé de commentaire.Gary A.
Le client n'a pas laissé de commentaire.Anna M.
The young man was very polite and helpful. I would definitely recommend their services.DAVID M.
It wasn't this location fault but the people online and at the location in pinetop. Worst experience I have ever had.Deana M.
The truck was not swept prior to rental, there was something sticky in the cupholders, and a paper on the floor of the cab.Jace W.
Scott and Steve were great to deal with !!!!Burt L.
Quick, courteous and painless return of the equipment. Good place to do business.Robert S.
Extremely short variety and items to purchase. But nice and hospitable.William G.
Young kid; knowledge was fine - just following orders. But very clearly looking for any excuse to charge me xtra fees on the back end of my rental drop off.Travis S.
Le client n'a pas laissé de commentaire.Kirk M.
Very nice.Don M.
Person who checked in equipment was not concerned about the weather checked tire. Said it wasn't through the side wall and was okay for use. He did thank us for being observant and bringing it to his attention.Robert M.
The young man working at the Linden location (Scott) is very professional, helpful and friendly. This is the second time I have rented a trailer from Scott and both times, the trailer was ready and clean when Scott said it would be. Scott is a strong asset to U-Haul/Linden Mini-Storage and I will rent from Linden in the future even though I live closer to some U-Hauls because of Scott's Professionalism!!Scott H.
Le client n'a pas laissé de commentaire.James E.