Évaluations des clients LINE X of Placerville

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de LINE X of Placerville

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James G. le

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Took a long time to get served and to get my equipment. The friendliness of the staff was exceptional. Had a problem with check in because of the numbers that they put down for the miles. Their error of actual mileage put over 20,000 miles on the truck at check in

Joshua B. le

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The team at Line X was wonderful to work with. They were very helpful and friendly, I'll definitely use them in the future.

Jeanelle B. le

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Clean out truck

CAREY S. le

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Le client n'a pas laissé de commentaire.

jOHN F. le

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the reception was at best uninterested in my business. The maze of charges and threatening nature of any potential damages to your property made me giddy with doing business with you. The checkout process was time consuming and tedious. Was also unexpected. Oh, and the extra $20 charge for not completing it was a nice touch. I will never do business with U- Haul again

Lisa C. le

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Holy moly the play in the steering of the truck was scary. However I would still recommend this location as everything else about our rental experience was fine.

JIM K. le

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Great service and very efficient and professional work and help in working with a customer already dealing with high-stress moving issues. Great job “U-Haul”!

Donna D. le

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Le client n'a pas laissé de commentaire.

Guy F. le

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Le client n'a pas laissé de commentaire.

PATTI B. le

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Tell people about the tow haul button.

Cheryl S. le

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Le client n'a pas laissé de commentaire.

Angel B. le

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Le client n'a pas laissé de commentaire.

Jeffrey B. le

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Le client n'a pas laissé de commentaire.

James C. le

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I rented a 26ft box truck with a ramp. The ramp was extremely short and very dangerous due to the incline. You couldn’t roll anything down the ramp safely.

Robin R. le

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Le client n'a pas laissé de commentaire.

Joseph R. le

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The line-x U-Haul lady is the best!!

MARY ANN E. le

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Great friendly local place to rent from. Even though our rental had major computer glitch issues we were met with happy kind staff that made the longer wait times bearable.

David M. le

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Kinda a little hole in the wall place; but, friendly people and well maintained eqpt.

Cathy A. le

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Le client n'a pas laissé de commentaire.

Robin P. le

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This office needs no improvement. The staff (Anna) is knowledgeable, professional and very helpful. The vehicle was new, clean and well maintained. It was a pleasure to work with them. I wouldn't hesitate to recommend or rent another vehicle from this vendor.

Jeremy P. le

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Corporate canceled my reservation because my drivers license was "expired"; eventhough, it doesn't expire for another 2 years. This added an hour to my pick up time re-registering for my truck.

WILLIAM A. le

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this was a truly team store... don't change a thing... the employees are great...

George R. le

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Nice, efficient staff.

Beverly S. le

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Great place and great service. I have rented several times here before. They get very busy on Saturday mornings. Best to pickup at noon or so on Saturdays, if you can.

Wendy S. le

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Well, the pickup was great, there was a missing light on the front, but no biggie. When the truck started it sounded like something was grinding but seemed to run fine after starting. My main problem was after the return. I had called customer service on Sunday and let them know I returned the truck but couldn't get the gas cap off at the gas station. It was on there so tight it wouldn't move. Today when I got the bill I was charged for not filling the tank, which I would pay the going rate for gas but not $5, and the lady that called me back said, "I am returning your call but if you have problems you need to call the 800#, I told her I did yesterday and she said she would listen to my problem but I would have to call the 800# to get it resolved" so really she was wasting my time and rude at that! Now I call the 800# and the hold time is 15+ minutes, this is a total waste of time and if I do not get this resolved by tomorrow will be disputing this with the cc company.

amber Z. le

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Nothing. You guys were wonderful! Easy to work with, super flexible with my crazy schedule, friendly, and priced well. Thank you!!????

Karen J. le

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Great staff. Very nice and helpful

Barbara E. le

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This site is great but beware... We had a mishap on a hill with the still empty truck. The truck bottomed out and got seriously stuck. We had taken out the best insurance policy for the time we had the truck. Upon calling U-Haul for help we were informed that this isn't covered by the insurance and any damage that was caused also wouldn't be covered! It cost us $200 to have it moved. Luckily there was no damage!

Don W. le

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The two guys that helped me with the trailer were very helpful and professional. Highly recommended.

BRIAN B. le

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The truck had a lot of pre-existing damage. Too much to really list every scrape and dent. I was a little nervous about possibly being considered responsible for pre-existing damage but since I wasn't charged for any damage it all worked out in the end.

Mark L. le

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Le client n'a pas laissé de commentaire.

Amber R. le

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Le client n'a pas laissé de commentaire.

Barbara M. le

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Everthing was ready to go at the store after reserving on line. Easy to drive and back up. No problems whatsoever.

Don C. le

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Le client n'a pas laissé de commentaire.