Customer Reviews for Lions Den Self Storage
(Concessionnaire U-Haul dans le voisinage)

37 évaluations

2691 E Hwy 175   Kaufman, TX 75142

(469) 595-8560

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h30 pm
  • Sam - dim : fermé

Services dans cet établissement :

Pour nous contacter

(469) 595-8560

2691 E Hwy 175
Kaufman, TX 75142

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h30 pm
  • Sam - dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

michael P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICIA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ginger H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy K. 
Évaluation :
5

Excellent customer service we actually accidentally locked the keys in the truck and within 30 minutes they had us a key to unlock it I really appreciate it, everything that was done and provided for us excellent service. Thank you so very very much from Gwendolyn Lasseigne.

Gwendolyn L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harold F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thlisa H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BARBARA P. 
Évaluation :
1

The Lions Den Self Storage had just implemented a brand new policy of only being open on the 1st Saturday of the month. This went into effect on 2/11/2022, the day before we went to pick up the truck. I called the number on the notice and the woman did not give me any instructions on how to acquire the truck. Her only comments were to call U-Haul. She did not want to give me the 'time of day'. Our reservation had been originally with T Bar T Farm Supply, but they did not have the truck we needed, therefore, the reservation was changed to Lions Den Self Storage. When we did not receive instructions on how to accees the trunk so we went to T Bar T Farm Supply and they were great! They explained the arrangement and we acquired the code needed. After all we went through all this, I finally received an email with some instructions. I do not know whether Lions Den Self Storage or U-Haul was at fault here, but there should have been better communications. This was our first experience with a '24-hour' access arragement, otherwise, maybe we would have expected some of this. Nevertheless, we should have been notified of the '24-hour' arrangement before the pick-up date.

David C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael P. 
Évaluation :
5

Everything was great but there was no dolly to move the furniture with

KATHLEEN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHLEEN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHLEEN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CAITLIN V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KRISTINA K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Natascha B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glen L. 
Évaluation :
3

GPS had it as being across the street from where it was and didn't notice this until I had already put the key in a uhaul dropbox.

James A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL B. 
Évaluation :
5

I just want to say that after being so frustrated the gentleman I spoke to helped me every step of the way. Right down to getting the key out of the back of the truck. He went above and beyond to help me through. Thank You Cameron for a job well done. You have outstanding customer service.

Opal M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HEATHER S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICIA C. 
Évaluation :
4

Terrell !!!!! I had a terrible experience the site said they were open to find out they were closed when I arrived. Not one location but 2!!!! With me having to go to Kaufman. Very upset!!!

Cynthia A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANNA S. 
Évaluation :
5

The Lion's Den Rental in Kaufman Texas was an exceptional experience. I will plan on using this facility again in the near future.

ANDREW D. 
Évaluation :
4

The inside if the truck smelled strongly like dog. I didn't realize it until after I got home because I didn't inspect inside the truck before we left, only the cab and the outside of the truck. Also, the inside of the truck had some sort of splatters on the walls, that I'm assuming we're dog product. But at the pick up location the front desk lady was si nice and helpful so overall the whole experience was good.

AMY ELIZABETH C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert W. 
Évaluation :
5

Extremely helpful and efficient.....I will recommend uhaul to everyone I know

ELIZABETH P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua F. 
Évaluation :
2

I rented the truck with a special deal offered over the UHaul on-line reservation. By returning the truck to Kaufman I saved $55 plus got an extra day. My return date was clearly stated on the rental agreement as 11/3/2020 2:00 PM. I returned the truck on 11/3/2020 at 12:37 PM. However when I received my invoice via email I was charged $40 for an extra day. I called the return location and was told they would correct the mistake. i never received a new invoice and called again a few days later. Their response to me was "the system" would not accept the change. It has been a month now and i have yet to receive a refund for the overcharge. I have turned it over to my credit card company as a disputed charge. Maybe they can get U-Haul's attention.

KERRY J. 
Évaluation :
3

When I clicked on the link sent to me via text, the GPS took me to the UHAUL place across the highway. It wasnt until I opened the reservation that it showed that I needed to be at the Lion's Den. This particular location did not have any open spots to park the trailer. My sister was with me and she happens to have a storage unit there and we were able to leave it behind the gate. Had she not been with me I would have had to leave it in the middle of the drive. Just a suggestion......add the name of the drop off location to the text messages with the address.

AUDREY P. 
Évaluation :
5

I was very happy with the service provided. The associate was very helpful and friendly.

Carol M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY H. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

Retour
Haut de la page