Évaluations des clients Lisas General Store

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Lisas General Store

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Paul H.
Évaluation :

Le client n'a pas laissé de commentaire.

Sean R.
Évaluation :

Don't obsess with the cleaning of the truck. I literally had a 4 inch twig in the back and was asked to sweep it

TIMOTHY H.
Évaluation :

Computer system was slow on truck pickup and drop off resulting in small delay in getting going.

Donald H.
Évaluation :

Do a better job with trailer maintenance. There were a couple of door rollers that had come off laying inside on the floor. The back door seal also leaked quite a bit. This was reported when we dropped the trailer off and they immediately addressed the maintenance issues.

Jason S.
Évaluation :

Save my information so I can rent quicker. Keep my card on file , address and driver's license. Maybe just scan license and I'm good to go? I rent 3 or 4 times a year. But the location is awsome, friendly and always have a truck . Also convenient and easy to find.

Bethany W.
Évaluation :

Le client n'a pas laissé de commentaire.

George M.
Évaluation :

Le client n'a pas laissé de commentaire.

James Z.
Évaluation :

trailer covered with 6" snow

Tami K.
Évaluation :

Le client n'a pas laissé de commentaire.

Rebekah W.
Évaluation :

Le client n'a pas laissé de commentaire.

Daniel M.
Évaluation :

When I make a 10:30 reservation and I get there at 10:20, just to find out the store is closed, call uhaul and they just acted like nothing. Didn't even offer any compensation for my wasted time on their mistake.

RONALD C.
Évaluation :

Made it easy to check in and was very nice

Jayni B.
Évaluation :

Le client n'a pas laissé de commentaire.

Dan B.
Évaluation :

Le client n'a pas laissé de commentaire.

Judith D.
Évaluation :

No improvement necessary

Christina? M.
Évaluation :

The 24/7 app told us to go to the truck then get the keys out of the lock box, it'd make more sense to get the keys before going to the truck

Richard T.
Évaluation :

Le client n'a pas laissé de commentaire.

Zachary H.
Évaluation :

Waiting with clip board in hand finished check in with instructions as to where to park. Had paper work ready when I went back in to store.

Angie P.
Évaluation :

Le client n'a pas laissé de commentaire.

Jessica K.
Évaluation :

Le client n'a pas laissé de commentaire.

Angie P.
Évaluation :

Le client n'a pas laissé de commentaire.

Kenneth B.
Évaluation :

Nothing .The trailer that I rented was very easy to find

Donald H.
Évaluation :

Le client n'a pas laissé de commentaire.

George M.
Évaluation :

Le client n'a pas laissé de commentaire.

Joshua L.
Évaluation :

Le client n'a pas laissé de commentaire.

Brian C.
Évaluation :

Paperwork to complicated. Having an iPhone was required for rental. they had to use personal phone to complete check in process.

Angie P.
Évaluation :

Le client n'a pas laissé de commentaire.

Timothy S.
Évaluation :

Staff was clueless when returning equipment and the owner talked down to the staff. Took 30 minutes to get a receipt, not professional at all

Mark H.
Évaluation :

Le client n'a pas laissé de commentaire.

David J.
Évaluation :

Inside cargo area of truck was dirty. Mattress is hauled have dirt / black grim. When taking into my new house the dirt got in my carpet. Now I have to have it cleaned and the mattress cleaned. Not happy at all. U-Haul messes up my initial rental. Had to travel 30 minute away to pick up a t truck. I want a refund for my trouble

Collin G.
Évaluation :

Le client n'a pas laissé de commentaire.

janis T.
Évaluation :

Le client n'a pas laissé de commentaire.

RANDY M.
Évaluation :

Just a drop off point.

al C.
Évaluation :

Have them move the printer to the counter up front.

Glenn T.
Évaluation :

The inside of the truck smelled so bad. Had to drive with windows down. They left a bottle of frebreez in the cup holder for me. Did not even come close to eliminating the smell.

Kirk S.
Évaluation :

Le client n'a pas laissé de commentaire.

Ralph D.
Évaluation :

U-Haul saved us time and money!

Michelle M.
Évaluation :

Le client n'a pas laissé de commentaire.

John C.
Évaluation :

Le client n'a pas laissé de commentaire.

michael H.
Évaluation :

Le client n'a pas laissé de commentaire.

Correna M.
Évaluation :

Le client n'a pas laissé de commentaire.

Ralph D.
Évaluation :

Truck in good shape, but truck from zero to 45MPH is really rough and diifficult. The man in charge was very helpful and accomodating.

James Z.
Évaluation :

Le client n'a pas laissé de commentaire.

Nicole K.
Évaluation :

Great people! Very wonderful!

Tonya Y.
Évaluation :

Le client n'a pas laissé de commentaire.

Ritchie T.
Évaluation :

It was a good, very convenient, rental experience.

Samuel F.
Évaluation :

I had a conflict, reserved unit , but was unable to use. Staff was very helpful!

Julie B.
Évaluation :

Le client n'a pas laissé de commentaire.

Brandon B.
Évaluation :

When I received the truck, staff stated that the gas tank was near full. I found it instead to be 3/4 tank. After using it for 13 miles, I added $10 worth of gas, which put it OVER 3/4 of a tank. Upon returning it, I was charged an additional $14.02 fee for gas for 3.3 gallons. I do not believe I should have been charged this extra since I returned the vehicle with more gas in it that I received. It is not my fault that their records of how much gas was in it were incorrect. I did take a photo of the 3/4 when I received it. Sincerely, Brandon Busch

Randy M.
Évaluation :

Le client n'a pas laissé de commentaire.

Nicole P.
Évaluation :

Hopefully I won't have rent another uhaul again

scott L.
Évaluation :

Excellent assistance at pickup and delivery. Great location.

Chris F.
Évaluation :

Fast and easy drop off. Great service.

scott L.
Évaluation :

Outstanding service and knowledge by the lady who received my return. Thanks.

Scott T.
Évaluation :

Cab was a mess. Drove it home and cleaned it myself. It smelled like a barn.

Alexandria G.
Évaluation :

The service was outstanding! And, location was very convenient! - ??????????

Robert R.
Évaluation :

Le client n'a pas laissé de commentaire.

John C.
Évaluation :

Le client n'a pas laissé de commentaire.

DALE R K.
Évaluation :

Le client n'a pas laissé de commentaire.

Gayle N.
Évaluation :

Would be easier to replenish gas if vehicles started out with full tanks.

Bonnie T.
Évaluation :

Same as above. The web site is deceptive.

Michael P.
Évaluation :

Lisa's is a great company and love working with them, however Lisa's employee had to apply packing tape to left fender of dolly as it was so considerably damaged. Tape was fairly torn by trips end so I suggested fender be replaced before next use to Rollins employee (he validated the issue) *equipment worked ok and got the job done though so no problem there*

clyde G.
Évaluation :

Employees were very helpful and knowledgeable and courteous. Equipment was clean and appeared to be well maintained. Thank you.

Christina H.
Évaluation :

Le client n'a pas laissé de commentaire.

Debra S.
Évaluation :

Explain the facts to customer before renting and fix your truck out of line wondering all over road. Almost caused accident.

David F.
Évaluation :

Excellent customer service!!

George H.
Évaluation :

Le client n'a pas laissé de commentaire.

THOMAS A.
Évaluation :

Le client n'a pas laissé de commentaire.

David W.
Évaluation :

none that I can think of at this time.

Michael P.
Évaluation :

This is an excellent and accommodating location, Paul and Lisa are great and always have what it takes to get the job done. Thanks Paul and Lisa! As for U-haul, I signed up for trailer through my U haul account...the cost if the trailer was almost double that of 6 mos ago which distressed me and my budget, but even when I called as a repeat client, no one would help me with at least a discount. Disappointed in U-haul

Brian G.
Évaluation :

Le client n'a pas laissé de commentaire.

Gary U.
Évaluation :

Le client n'a pas laissé de commentaire.

THOMAS A.
Évaluation :

Le client n'a pas laissé de commentaire.

DAVID L.
Évaluation :

Great. Thanks.

RANDY W.
Évaluation :

Le client n'a pas laissé de commentaire.

Christina H.
Évaluation :

had to unhook trailer myself 6x12 isn't light and put it in the spot they wanted

DAVID W.
Évaluation :

Le client n'a pas laissé de commentaire.

Jack G.
Évaluation :

Le client n'a pas laissé de commentaire.

Andrew J.
Évaluation :

Really pleasant and staff at this location who promptly handled the equipment return.

Jamie B.
Évaluation :

The person renting was very nice.....however, i had to leave the rental counter and go about 100 yds to pick up my uhaul. I had to hook up myself and there was no light kit on it. I then had to go back to the rental counter and was told to take one off another trailer. Once i got back to the trailers i had to find a light kit, and then ensure that my lights were working on my own? Ive rented a bunch of times and this was the only time I ever had to do that all on my own....

Dale K.
Évaluation :

Le client n'a pas laissé de commentaire.

John F.
Évaluation :

Very helpful people with parking the trailer

SANDRA M.
Évaluation :

Le client n'a pas laissé de commentaire.

Bobbi Jo F.
Évaluation :

Le client n'a pas laissé de commentaire.

todd P.
Évaluation :

Le client n'a pas laissé de commentaire.

Johnathan T.
Évaluation :

Nothing at all

RICHARD M.
Évaluation :

Le client n'a pas laissé de commentaire.

Shelly M.
Évaluation :

Interior cab of truck was muddy, something had been spilled in the cup holders, bad odor. Interior of back was dirty as well. I don't expect it to be spotless but for $70 for 5 hours of use and just over 30 miles, it shouldn't look and smell like a homeless person.

Joseph N.
Évaluation :

Nothing to improve. Excellent customer service, the crew there was great and even checked my trailer in right at closing making the process even smoother than I expected! Very happy with the service.

Tomas M.
Évaluation :

DONT FIX THAT IS NOT BROKEN. GREAT JOB, THANK YOU.

Brian M.
Évaluation :

The truck mechanically was absolutely horrible. The drivers door did not shut correctly, it rattled the entire trip. The rattle sounded like a machine gun in a helicopter during the vietnam war. The whole vehicle would rattle and shake for prolonged periods of time after each bump in the road. Something is not right in the front end of the vehicle. I have driven large vehicles like this before, a mechanic really needs to look over it.

RICHARD M.
Évaluation :

Le client n'a pas laissé de commentaire.

RICHARD M.
Évaluation :

very polite and professional

Chad H.
Évaluation :

Did not talk to anyone,just drop of and call the phone number on my bill.

Daniel D.
Évaluation :

Uhaul changed my location for pick up again making it inconvenient for me. Then, I went to pick up and the person at the desk to handle the rental was very rude and unprofessional. She did not care about the inconvenience or anything and told me that they have cameras and will know when I bring back the trailer and it better be by 9am. If Uhaul does not have the trailers at the locations that I made the reservation, it is your responsibility to get it there, not mine to drive an extra 40 miles out of my way to find one!

Travis R.
Évaluation :

I got to the location the following day and none was around or answering the phone and it was during working hours. I went back the very next morning and also same thing and I knocked on the door and called again.so I just took the trailer to the Greenville PA location and was taken care of in a timely manner. I was given 4 days to make 10 hour trip and could not drop the trailer off in a timely manner and will have to reconsider using uhaul again

donald C.
Évaluation :

We reserved a 20' truck 9-25-18 for 10-1-18 a pick up time 11.30 am confirmation # 95184316 we got to Penn Ohio Self Storage 251 wheeler pl Sharon pa ..... Note "this location is a preference only" we got there around 11.45 and there was no truck available !!!!! Except two 10' trucks and two 26 ' we asked if we could use the 26 ' truck he said no that was reserved for someone else his excuse was it's not his fault if they don't return the truck to him we told him we reserved the truck showed him our paper work he called Greenville pa store Lisa flea market had a 20' Truck available same cost for $154.00 so we left Sharon and went to Greenville got the 20' for $210.00 this is appalling I'm retired, a Vet. on a fixed income and legally blind I had all this done and my family was ready to help me move and drive the uhaul and nothing went right very dissatisfied with your service !!!

Barbara C.
Évaluation :

Nothing.

andrew M.
Évaluation :

Le client n'a pas laissé de commentaire.

larry E.
Évaluation :

everything work well, there wasnt a problem with anything

Non reviews have been submitted for this location.

Retour
Haut de la page