Évaluations des clients Live Oak Liquors

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Live Oak Liquors

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Shwanda F. le

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Le client n'a pas laissé de commentaire.

OSCAR R. le

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Le client n'a pas laissé de commentaire.

Dianna L. le

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Very pleasant and helpful staff.

Lorenzo C. le

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Equipment only had minor prior damage to one of the wheel cover/fender. Pointed it out to owner, and to drop off location. Did not effect the equipment's towing capability.

john R. le

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Le client n'a pas laissé de commentaire.

GENARO C. le

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Le client n'a pas laissé de commentaire.

JAKE F. le

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Did not check the drivers license against the rental information used to reserve the uhaul. My information was used by an unknown person to rent a truck. This could have been avoided had the sales person simply checked the ID and information used to reserve the truck and made the changes needed.

Brian S. le

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N/A

Rose M. le

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Paras was so helpful and flexible, he is the nicest person.

Manuel V. le

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Le client n'a pas laissé de commentaire.

LUIS T. le

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Order early.

Danyel H. le

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Le client n'a pas laissé de commentaire.

Joshua M. le

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Le client n'a pas laissé de commentaire.

Kathy M. le

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There was a problem with the back sliding door but that fluke had nothing to do with the overall positive experience and immediate response to help with the stuck door.

Michael S. le

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Location is great. However you must go to the business to retrieve keys. No lock box. Also, I needed to pick up the vehicle around 9-9:30am. The location is a liquor store which does not open until 10am. I had to wait 45 minutes while friends sat around waiting for me.

James M. le

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My Uhaul broke down 3 times, the oil was low, brake fluid was low, hoses were not properly maintained. Power steering would work sometimes.

Keegan M. le

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Le client n'a pas laissé de commentaire.

Kelli C. le

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AMAZING Customer Service at LOL ... Will certainly return anytime we need a UHaul

Roy C. le

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Thanks for all the help and easy process!

David H. le

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Le client n'a pas laissé de commentaire.

TERRIE D. le

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I would have rated this store higher but there was a discrepancy when I turned in the U-Haul there was a different guy there from the one who checked me out and he overcharged me on the mileage I had went around the corner which was less than 1 mile and he charged me for 18 miles And I felt like that was a scam because the mileage was never documented correctly from the first guy.

javier N. le

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Le client n'a pas laissé de commentaire.

Kenneth O. le

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I love the guys at Live Oak Liquor's! Everyone I talked to and worked with on this rental was friendly and amazing service as always

Tom S. le

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There were questions about the return and charges. Thank goodness we had our original paper work or we would have incurred additional charges.

Lara R. le

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This location had the best staff we have ever worked with. Our move was hard and full of disappointments. These guys literally restored our faith in humanity.

evans D. le

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Le client n'a pas laissé de commentaire.

Jordan R. le

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Be better prepared. I purchased equipment for my move and none was provided. Plus gas tank in truck was on E upon pickup!! I had to fill tank myself. A $30 credit was promised to me and never received. Then upon drop off location when agent ran the return through system I was held up for an hour because of an “accident” that was reported with the truck I returned at 10am specifically. I was still asleep and truck was safe in gated apartment parking lot at that time. Worst experience I’ve ever had with a moving company. My entire cost should’ve been comped due to the lack of customer service. Will not be using this company again.

PARAS A. le

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Le client n'a pas laissé de commentaire.

Sandra G. le

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Perfect

chianna K. le

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Le client n'a pas laissé de commentaire.

Preston W. le

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Le client n'a pas laissé de commentaire.

Debra M. le

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Le client n'a pas laissé de commentaire.

evans D. le

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Le client n'a pas laissé de commentaire.

enrique A. le

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Le client n'a pas laissé de commentaire.

enrique A. le

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Already excellent service

vincent H. le

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Perfect experience. Nothing to improve

Meagan A. le

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Didn’t have gas when i took it off the lot

tania A. le

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Le client n'a pas laissé de commentaire.

Tanya W. le

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we were scheduled for pickup at 10 am and we did not get it until after 3 pm because he could not get the website for uhaul to work in order for our pickup

HERIBERTO M. le

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It was a late reservation and when I went to the location to pickup my keys, there were none in the lock box. The vehicle had to be re-keyed to accommodate and my pickup time was delayed by an hour.

GIPSYE W. le

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My only issue is that you could tell this truck was old and it makes a popping crackle sound. Like an old water heater, after driving for about 5 mins. The location and service I received was excellent. I already do business with LOL on Tupperwein. That's why I didn't hesitate and will use them again. My concern is with the equipment itself. Needs some radiator work, water, something.

GENE D. le

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I made a reservation for the uhaul store not a liquor store. In was told they didn’t have the truck I needed so they put it to a different location. I was never asked which location I wanted to pick up from. Dropping off the truck the guy never spoke just asked for the key and walked off to the truck. Finished the truck and just went inside so we just followed. This was the worst experience ever and I will never use uhaul again and will tell everyone I know to pay movers before they use uhaul!

KURT S. le

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Le client n'a pas laissé de commentaire.

MAURICE S. le

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Superb service, as always

Hector G. le

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Le client n'a pas laissé de commentaire.

faren R. le

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Le client n'a pas laissé de commentaire.

Virginia M. le

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Le client n'a pas laissé de commentaire.

Stephanie S. le

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Le client n'a pas laissé de commentaire.

Garry B. le

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Le client n'a pas laissé de commentaire.

JAMES H. le

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Le client n'a pas laissé de commentaire.

HOLLY W. le

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Out of all my U-Haul experiences, this location was by far the best. The service was excellent and very comfortable to work with. I will definitely be recommending this location.

DONALD H. le

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Professional and courteous U-haul representative made the rental experience simple and easy and I plan to use this location the next time I need a U-haul

MCNEALY M. le

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Always use the company. great job

orlando H. le

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Le client n'a pas laissé de commentaire.

Jermaine R. le

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Great friendly service

hans K. le

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Le client n'a pas laissé de commentaire.

luis D. le

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I did not rent any equipment. I received the email and was told a typo in the customers phone number resulted in mine being used BUT that the rental was paid cash so I would not be charged. I have to monitor my cewdit cards now ro make sure that this is not an ID fraud issue.

bentley M. le

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Le client n'a pas laissé de commentaire.

John K. le

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The drop off was very easy and the the personnel was very nice and helpful

MARCI R. le

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I thought the price was a little high, and bongs really shouldn't be displayed in the front. Jmo

GUILLERMO Q. le

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Le client n'a pas laissé de commentaire.

Melanie Z. le

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Le client n'a pas laissé de commentaire.

MARIA M. le

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Not a thing, my experience with this location was great.

Thomas N. le

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The employees there are awesome ...getting thru renting and picking up truck was fast, very professional, and very personable. Have never checked a truck back in so fast... Everything exactly like it should have been. Thanks to great folks at Live Oaks Liquor.

shavonne T. le

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Le client n'a pas laissé de commentaire.

jason J. le

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Le client n'a pas laissé de commentaire.

Meghan S. le

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Very friendly owner. Called to confirm resveration morning of. Told me didnt have appliance dolly or moving pads at his location but was willing to credit me back for those. Highly recommend this location and services.

Willie J. le

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Le client n'a pas laissé de commentaire.

Homero C. le

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Excellent customer service. The gentleman at the counter was polite and attentitive. My second time renting from here and will continue to do so with each move.

MARK S. le

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My sole issue was that I was made to connect the equipment to my vehicle by myself. I was told when I returned the equipment, after moving my daughter all day, that the lock from the hitch pin was missing and could have caused the hitch to pull loose and cause an accident. If the guy at the store had connected the equipment maybe this could have been caught.

mares M. le

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Service was excellent as well! Parras did a great job!

Selina M. le

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Did not give correct paperwork. Was not given all forms, nor were all signature needed areas identified or signed.

MIKAELA B. le

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This was my very first time using Uhaul services. The employee was extremely professional and kind. He was detail oriented and made sure everyone was taken care of. He explained everything to me.. I will definitely come back to this location whenever I'm in need of Uhaul. I'm big on great costumer service and this person was great! Thank you!

Lene G. le

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Le client n'a pas laissé de commentaire.

Karla P. le

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This was the best uhaul rental experience we've ever had.

RICHARD K. le

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Paras was quick, efficient, polite, and informative . GREAT JOB.

Mary B. le

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Pick up was scheduled for 7am but no-one arrived until 8 am and I was still charged for the full 24 ,hours. When someone finally arrived I was told that they had no knowledge of me coming and that the only reason they were there was because they were moving as well. Drop off was at 7 am the next day and again no one there had to call corporate.

Alfred S. le

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Le client n'a pas laissé de commentaire.

BRENDA G. le

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The most accommodating, professional experience with U haul to date. I cannot say enough nice things about this store owner and his customer service skills. We will bring all of our future hauling business to this location.

KIRSTEN K. le

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Le client n'a pas laissé de commentaire.

RACHEL V. le

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Le client n'a pas laissé de commentaire.

Allen B. le

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D&D Glass in Selma has a very poor operation. They only had to give out one truck and they couldn't even do that right. They canceled my order and gave my truck to someone else and told me "My order was not in the system" when I called to find out when the truck would be available at 9:00 am. Luckily, your regional dispatch person (for NE San Antonio) was very helpful and worked quickly to find me another truck to salvage my move.

Tonya S. le

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And then when returning the car returning the rental truck the guys are even more amazing than the first book group of girls I don't with what a great job and great employees

Richard M. le

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Rental clerk was very helpful and positive in all of our dealings. He was a pleasure to do business with.

ANGELA A. le

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Le client n'a pas laissé de commentaire.

Bruce Z. le

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Again the staff was very friendly and courteous and I was on my way very quickly. I'm needing a trailer and plan on using Live Oak Wine and Spirits if they have one.

Johnny W. le

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Outstanding customer service

Chelsie S. le

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Truck was really clean. Great service, Very fast and convenient. Would definitely rent from this location again.

ELLEN S. le

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No improvement needed. It was a seamless transaction.

constance V. le

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Le client n'a pas laissé de commentaire.

Heather B. le

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The mileage rate is ridiculous!!!

RON T. le

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Best uhaul experience I've had. Thank you Live Oak Liquor!

Maria J. le

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Maintenance vehicle and equipment. Your rep was beyond expectations though!

Darryl D. le

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Just quick and outstanding service

laura M. le

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My whole experience from renting this vehicle was stressful. it started with the vehicle that I was to rent not being available in the system although i was told i was confirmed. so I was given a larger truck for the same price so that was helpful. I returned the truck within 3.5 hours although I was told that I can keep the truck until Monday. on Monday I got several phone calls stating that I had to return the 10 foot truck when I never received the 10 foot truck I was given a 26 foot truck since the 10 foot was not available .I have my receipt to prove what vehicle I had and Mary from the leasing agent and corporate was supposed to call me back when everything was settled. She didn't. I called her back and she said that the truck was being processed in as we were speaking but I couldn't turn in something that I never got so this whole experience with uhaul was one big hassle and I have rented several trucks and never had a problem like this so I will never rent from that agent again. There need to be a better system available.

Adrian S. le

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The location was great! Wonderful customer service and friendly staff. This particular uhaul was beat up and had no dolly to lift our items with. I attributed this to u haul rather than this location.

Laura S. le

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Le client n'a pas laissé de commentaire.

kristopher T. le

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I set up a reservation with uhaul over the phone. when I arrived it was a completely different situation, where none of the dollies I ordered were there, the price was different, and the guy wouldn't set up our vehicle on the auto transport. he dropped the price a little, only because we're military and moving, but the difference between the uhaul phone call and this location was large. On the way, the auto transport lights went out so we had to make a detour. Every other uhaul place we went to was good, I was anti uhaul from that location.

MATTHEW B. le

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Le client n'a pas laissé de commentaire.

DAWN H. le

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Le client n'a pas laissé de commentaire.