Évaluations des clients LLJ Wabash Self Storage Ventures LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de LLJ Wabash Self Storage Ventures LLC

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Shilpa S. le

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It was difficult to locate the lock box to get the key. More details on location would have been helpful.

Nicolas P. le

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The manager was very helpful, but the U-Haul app is useless. Without the manager, I do not know how I would have been able to rent the vehicle.

Michelle S. le

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Le client n'a pas laissé de commentaire.

robert H. le

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Staff was friendly though location seems a bit understaffed. Van was in excellent, clean condition with full tank. Location is so convenient!!! Highly recommend.

Malik J. le

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Was the equipment clean and well maintained? -The cargo area was very clean and not too much damage to the interior frame. The cab area was somewhat clean. There were about one thousand paper clips in the cupholder area and a half full water bottle. -The clerk/representative was very professional, quick service, knowledgeable. Speedy check-out and check-in.

Saddan G. le

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This place needs a box to drop off the keys after hours. I had to keep the keys for 2 days due to the holiday and the place was closed.

Samuel B. le

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Easy process. Thanks.

Paul M. le

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Le client n'a pas laissé de commentaire.

STEVEN L. le

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Le client n'a pas laissé de commentaire.

Rishabh M. le

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The location has no uhaul equipment. Made my move 1000 times difficult and expensive.

Jerry G. le

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Le client n'a pas laissé de commentaire.

Christine E. le

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Make sure the hours of operation are the hours you can reserve a truck. Clean the truck, there were someone else's dirty tissues and spilled soda all over the truck. I reserved for 6 hours, but since they didn't open on time according to my reservation, I was only given 5 hours. Fill the fuel tanks so that you are leaving and returning with a full tank of gas, instead of 1/4 or 1/2 tank.

Roi K. le

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Gave me a tank with less than a quarter full and asked me to return it 3/8ths. When noticed (before started driving), went to the guy there and showed him a photo of the gauge, he said not to worry about it. When returning the vehicle they didn't agree and charged me for 3 gallons at their ridiculous pricing. Complete utter BS.

Allison R. le

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Rocky and Pam were great. Very helpful!

Arthur R. le

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Direct phone, no choosing from a menu. It's a storage facility not target. Besides, there is no option in your menu for van rental, so you end up pushing 0 to get someone anyway. It's about customer service, something that's almost extinct.

Allison R. le

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Rocky is the best! What a seamless rental. There was also someone (a female) that I spoke with using the 800 number in customer service yesterday. She was outstanding!

Ethan Y. le

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Le client n'a pas laissé de commentaire.

jamie G. le

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Le client n'a pas laissé de commentaire.

hilary T. le

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Include the address on the email! When I printed out the email to bring with me, all it stated was a company name, which was NOT visible on the building, nor was there any UHaul signage. I soend half an hour wandering around trying to find the location. Please add some signage and modify the auto email to include the address.

Ethan Y. le

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Le client n'a pas laissé de commentaire.

Doug H. le

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Friendly and helpful staff on location. Clean facility. Easy to find. All in all a great experience.

Ana N. le

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Le client n'a pas laissé de commentaire.

Leo L. le

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It’s pretty ridiculous that they don’t allow return of unused items and they don’t tell you that when you make the purchase. The guy basically told me you can either keep it or sell it to someone else....

Brandon G. le

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Le client n'a pas laissé de commentaire.

Lane A. le

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Best rental experience EVER!

Lane A. le

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Le client n'a pas laissé de commentaire.

Loren V. le

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Le client n'a pas laissé de commentaire.

Kristin W. le

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There is a miscommunication between this location and the UHaul corporation. I made a three hour reservation starting at 2:30, only to be informed that the place closed at 4 and we'd have to keep the van for the weekend if it wasn't back by then. Further, the furniture dolly we reserved they didn't have AND the tank was at less than 1/4 and the gas light went on within minutes of driving away. Communicate with each other!

BILL M. le

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Dan was supportive and polite- we are happy campers!

Kent N. le

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The staff was wonderful. Very friendly, helpful and easy to work with. We will definitely deal with them again. Thank you

Jonathan M. le

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Great Service from efficient and friendly guys

Inessa Z. le

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Very new and fast car, I enjoyed driving and using it. Wabash location is the best!