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Gary Decker
Customer Reviews for Lloyd's Rental's and Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Nothing….I pulled in and the attendant had me unhooked in one minute and i was on my way. Emailed my receipt. I never got out of my vehicle.
David DielingQuick and easy
James ThomasLloyd's is always on top of it. They come out and meet you in the parking lot. Always quick and easy.
Jeff BrysonLloyd's rentals and sales is always my go to for renting uhaul trucks/trailers. Equipment is always maintained and their customer service is A1.
SPENCER JARNAGINI have used this location at least 3 different occasions in the past 2 or 3 years and customer service has always been great as well as the equipment rentals.
Branham StovallI've used this location twice recently and have been very happy with the service
Richard BraggI've used U-Haul for years. This was the best experience. Le personnel était amical et serviable. The pickup was also very efficient.
Robert GreenLloyd's staff is always friendly, helpful, and efficient. I keep using them!
john hodgsonThanks so much!
Elaine JonesI just wish the seat could have moved up for a short person.
Diana Wallacevery satisfied.
JOHN JOYCEFast and efficient
Ruby FarrisThe guys behind the counter were nice enough, but bottom line is they didn’t have the equipment they promised me and they couldn’t find a solution so I don’t have a big problem with them because they weren’t provided with enough equipment
Erik hersheyGreat counter staff
EDWARD SCHATZTruck I rented had no heat. I would guess the heater core was leaking do to the windshield constantly fogging up to the point I could not see to drive.
Joseph AnsonAbsolutely nothing!!
ALLISON DENNINGGood experience.
James WallworkEverything was great and the staff was really helpful. The only thing I would say is the cab of trucks should be wiped down more.
Rose AccomandoCustomer service is second to none!!!
Carlos EscandelVery positive experience, made our move very easy.
Angela JordanGary was great to work with, as he was both courteous and helpful. It was a pleasure doing business with U-Haul.
Glenn BraceyFast and friendly service, super easy to pick up and drop off!
ALEXANDER GOODRICHExcellent service à la clientèle
Joey PridgenLloyd's is my go to for U-Haul rentals. Always very accommodating and proffessional.
Laurie CarpenitoLoved the van. It was perfect and ran great. Only issue, no wiper fluid, which was not a big problem. It would have been nice to have.
Robert KeaneVery nice and helpful.
Amber SherrillI always use this location. Excellent customer service- easy and affordable. Strongly recommend these guys.
Catherine PittmanThe truck left a big oil stain in my drive way
Edward JordanAll went well
Frances BouchatLloyd's was exceptional! I bought all my packing supplies and on the day of pickup when I wanted to switch locations, they were nothing but accommodating and helpful. Would recommend the, any day of the week.
Kristin ConnertonFriendly guys in the office!!
Bryce PetersonThanks
William ThompsonLloyd's was excellent, the people were very friendly and competent and the trailer was very clean.
Richard OHairThe truck could be a little cleaner. Your policy of guestimating the fuel is stupid. You should have full tanks and require renters to return full. Just like rental cars.
John HodgsonSeamless process. Staff very helpful.
David SmithThe truck was returned during non-business hour. No notification, no acknowledgment of the truck being received.
Shang KOAlways an awesome experience with these guys!
James PhillipsI was quoted for a one day rental for $135, extended another day for free (thank you), but then charged and additional $220 for mileage; not what was in the contract. When I called to ask, he said to call U-Haul.....
Christopher DareSo my daughter and I went to the wrong UHaul business on Market in Wilmington. The gentleman said he could just move the reservation. They were so accommodating and professional. The equipment was in excellent condition. Yes I will use LLoyds in the future.
Maria DickertThere is nothing that anyone could do to improve on the service that Lloyd's UHaul offers to their customers. They are outstanding!!
Mark BloomquistThen gps wasn’t picking up our location well so it took a while to even get access to the truck
Kristen HoaglandEasy pick up and return very professional staff definitely will rent here again and recommend to my friends
Matthew HarrisGreat experience. The gentleman at check in and drop off was very personable, helpful, and was very efficient with getting me in and out. I was surprised how easy everything was with my experience. Great job team.
james bartlettEasy to use. Pulled up had my reservation ready. Hooked up trailer and was done in 10 minutes. Returned trailer 2 hours later. They unhooked it and was done. Will use them again.
Scott CarpenterEverything was great 👍
Frances BouchatThey are the best to work with great group at Lloyd’s
JAMES davisVery friendly, large lot for drop, came out to meet us as we pulled in. Recommend this as #1 drop site in Wilmington NC.
Cheryl HicksVery friendly people. Love the customer service. Clean environment.
Bernadine SoutherlandIt would be great if there was a device to lift the trailer off the hitch easier. The 6x12 trailer takes 2 people to lift and it took my wife and I a long time before we were able to get it off.
Jeff DelBusso