Staff at drop off location could not have been more unprofessional or unpleasant. Drop off location was too small for truck, was littered, office was dirty, and the other rental equipment was strewn about in a manner to make turn in difficult.DANIEL W.
Customer Reviews for Lock Up Self Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Kiln, MS 39556
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h pm
- Sam : 9h am à 12h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
While the lady at this location was very nice and helpful I will NEVER USE UHAUL AGAIN. this rental was as a result of a 26' truck reservation that I had for over two weeks that was cancelled by uhaul a day and a half before I was scheduled to move out of my 3000 square foot house. Had to move in a 20' which was basically a disaster. Also had to pay a ton of extra mileage as a result bc the ONLY truck I could find at the last minute was over 50 miles from my home. ABSOLUTELY UNACCEPTABLELori M.
I received excellent customer service from a Ms. Treba.robert H.
It was perfect and Ms. Vogel couldn't have been more helpful and nice!!Lesley R.
Le client n'a pas laissé de commentaire.Dwight D.
Outstanding service!Sidney J.
Le client n'a pas laissé de commentaire.kevin R.
Awesome and friendly, very helpful and knowledgeable. Would highly recommendWalter P.
Le client n'a pas laissé de commentaire.Kayla M.
Le client n'a pas laissé de commentaire.charles W.
All was excellentJoseph S.
Have the location open for business when coming to pick up the trailer.Jonathan F.
The lady at this place was amazing. Excellent service à la clientèle.Ernest C.
The lady who helped us, treva, was exceptionally helpful. She deserves a raiseTientse R.
Treva was so kind and professional, she went above and beyond during the rental of my truck. I had complications with my bank, and she was so patient while I worked things out with them. She went over and beyond to work with me to get the truck I needed. We did have some problems with the truck driving to our destination, but I don't think the people that rented the truck before us reported the steering problem to her or she wouldn't have given me that specific truck. I would recommend her location to anyone!!Debbie W.
Le client n'a pas laissé de commentaire.victor L.
Lock Up has always given me such a sense of security about storing and moving my things. Their customer service is exemplary, and I recommend them to everyone.Tara P.
Everything was top notch the young lady was one of the nicest people I ever rented from thanksMelvin A.
Have all items reserved ready for use.Lindamarie M.
Truly enjoyed my experience at this location. Customer service is the best! Highly recommend this facility for renting storage units as well!TREVA V.
The lady was very nice and informativeRENE FLETCHER G.
Le client n'a pas laissé de commentaire.Zobida L.
Overcharged by $200.Joel M.