Évaluations des clients Lockaway Storage Shaenfield

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Lockaway Storage Shaenfield

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RICHARD S. le

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Le client n'a pas laissé de commentaire.

Felix T. le

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Nothing, everything went well!

Jessica S. le

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Parking for customers was limited to one spot but there was multiple customers.

lydia R. le

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Le client n'a pas laissé de commentaire.

Johnson F. le

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Nothing, everything was great with this location.

Tirumalarao K. le

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Le client n'a pas laissé de commentaire.

Lisa C. le

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Le client n'a pas laissé de commentaire.

Damian D. le

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Le client n'a pas laissé de commentaire.

Heike V. le

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Michelle is amazing. She knows customer service and goes out of her way to make sure others are cared for. I would definitely rent here again and that is primarily because of how well Michelle did as opposed to how well U-haul did. When U-haul becomes fully automated I’ll probably find a new truck rental company... everybody has clean trucks, good trucks, available trucks, competitive pricing... not everybody has good people. The good people you get to interact with make the the idea of renting with certain companies so much more attractive.

Elizabeth M. le

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Le client n'a pas laissé de commentaire.

Lydia B. le

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Excellent customer sevice, attention to details, very welcoming, did not disappoint on delivery of truck, very fair pricing. Thank you for a making this part of our move go smoothly!!

JOSE R. le

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New manager.

Roxanna M. le

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Le client n'a pas laissé de commentaire.

Allen G. le

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Wonderful job ladies, nothing comes to mind regarding improvements.

Isaac D. le

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Not sure where the problem started but the reservation was under my name and contact information; somehow it got switched to my husband's name and contact info. Since then our reservation has been a nightmare from where to drip off, to us calling and asking if we can drop off at the uhaul less than a mile from us instead if the 20 mile away location they recommended. It was approved and she said she updated our file so we dropped off our uhaul at 11 am instead of 5 pm. Almost a week later i get an email that our uhaul was never returned. I talked to 3 different people and the last guy said he'd look into it and call me back. I finally get an additional bill for "After hours drop off charges" as well as "missing equipment" charges. This rental has been a headache from beginning to end. I've used Uhaul in the past and have never had issues but if this is the type of inefficient processes I'll have to deal with then I will definitely choose other options for moving vans.

MICHAEL M. le

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Le client n'a pas laissé de commentaire.

Travis K. le

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Great staff

marco R. le

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Lock Away Storage manager and her assistant manager were great and very helpful.

Tim O. le

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Le client n'a pas laissé de commentaire.

Michael M. le

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Sales person was very nice and helpful.

Miguel E. le

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Macy was a great member, very professional

ROBERT P. le

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It seems some employees really work for commissions... ??? lack of team work. Rental truck was clean but need maintenance , really noisy.

Paul C. le

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Le client n'a pas laissé de commentaire.

Tuwanna O. le

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Mobile rental is garbage. Process is too long. For customers with accounts that always rent, this should be simplified through account. What's the point if an account of you have to keep putting info in. Process improvement needed.

Daniel S. le

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Some minor scratches were noted prior to excepting.All were marked as previous rental damage. Rental agent was very friendly and answered all my questions. She was very professional. Thank you for making the experience go smoothly.

Jose G. le

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Le client n'a pas laissé de commentaire.

Oscar R. le

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Staff was awesome! Truck was great.

Laura V. le

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Le client n'a pas laissé de commentaire.

Sydney L. le

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I came from budget and was told they didnt have the truck I needed even though online I reserved it the night before. So I came to uhaul and they got me into a truck I needed in about 10 mins!! Excellent customer service! I will definitely use them again

Becky B. le

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The staff at Lockaway Storage U-Haul are great! Explained everything, made it easy. After hours drop off is a big plus.

Monique T. le

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Le client n'a pas laissé de commentaire.

Debra J. le

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I dealt with two different ladies, pickup and dropoff. They were each friendly and helpful. Such an easy process.

anthony P. le

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Le client n'a pas laissé de commentaire.

ELIZABETH W. le

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provide some IMPORTANT details such , as where the camera is located. I wasn't aware the rearview mirror had a camera.