Customer Reviews for Locvl Delivery
(U-Haul Neighborhood Dealer)

7 évaluations

12871 Clarke Pl #100   Richmond, BC V6V2H9

(604) 273-4449

Heures

  • Mon–Fri
    De 11 h am à 2 h pm
  • Sat–Sun
    Fermé
Heures d'ouverture spéciales
  • 12/24/2022 - 12/26/2022: Fermé
  • 1/1/2023: Fermé

Services dans cet établissement :

Pour nous contacter

(604) 273-4449

12871 Clarke Pl #100
Richmond, BC V6V2H9

Services dans cet établissement :

Heures

  • Mon–Fri
    De 11 h am à 2 h pm
  • Sat–Sun
    Fermé
Heures d'ouverture spéciales
  • 12/24/2022 - 12/26/2022: Fermé
  • 1/1/2023: Fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:
Évaluation :
1

Online app for pickup and drop off doesn't work on phone. Only option to drop off vehicle and get code to open key drop box was to wait on phone for an hour with customer service (almost missed my flight because of this). I asked that I be called before my credit card was charged when the location opened up on the Monday, since I needed to pay for the rental on a different credit card. I was assured this would happen. It didn't. No call. Charge put on wrong card. No explanation as to why this happened when I called. No explanation as to why the app doesn't work either. Terrible process for such a large company!

EMILY H. 
Évaluation :
5

great staff

Locvl Delivery G. 
Évaluation :
3

They don't check the cargo vans, we had to change the van after 30 minutes when we realized that the seatbelt was stuck around the chair and we also lost time

Manuel A. 
Évaluation :
1

They mentioned close at 8 pm at Friday and I called them before I left to drop of and he confirm to come as they are open ????? Once been there nobody there also nobody pick up the phone . There are no key drop box just box with code lock ?????? Really bad experience

SALAH A. 
Évaluation :
5

服务很到位,非常贴心

Qinliang Y. 
Évaluation :
5

The location and the people were excellent. UHaul web and text notifications were substandard and that experience was deeply frustrating. It was also unreasonably expensive for a four hour rental.

Chris M. 
Évaluation :
3

The self check in procedure is unnecessarily complicated. Why do I have to enter the odometer and take a picture? Why do I have to take a picture of where I parked it if you have my location shared in the browser? Why do I have to take two pictures of the inside? What is magical about two pictures compared to one or three or 726?

DOUGLAS S. 
Non les évaluations ont été soumises pour cet établissement.

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