The customer service was excellent. I dealt with 3 different people and they were all amazing. They went out of their way to make sure my needs were met. Really impressed by their kindness and professionalism! As a matter of fact, they were better than the Uhaul customer services reps I called.CHRISTOPHER G.
Customer Reviews for Lol Liquors
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Live Oak, TX 78233
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 10h am à 9h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Was overcharge on my credit card.. Still waiting for credit refunds..Carlos C.
It had only 3/4 tank and they charged me like it had full tankGabriel A.
All very goodSTEVEN W.
Le client n'a pas laissé de commentaire.LAURA T.
Le client n'a pas laissé de commentaire.HANNAH B.
I was charged for furniture pads, which I did not order. They were not even in there just a dolly which I didn't order either. Now I'm being charged for themTOMAS C.
It is a little odd to rent a truck at a liquor store - especially for those of us who don't drink, but the attendant was incredibly friendly and accommodating.David B.
Le client n'a pas laissé de commentaire.ALAN S.
Le client n'a pas laissé de commentaire.Mia G.
Not a thing they treat you like familyMathew D.
Le client n'a pas laissé de commentaire.john C.
Le client n'a pas laissé de commentaire.Sandra L.
Le client n'a pas laissé de commentaire.KIRSTEN M.
Le client n'a pas laissé de commentaire.Robert M.
Do not rent trucks that have no cruise control!!! Also, the truck was filthy and smelled like B.O. !! The girl who called to confirm my truck location pickup the night before was extremely RUDE and actually told me that the place I was picking up from had pads and when I got there, of course, they did not have any. Customer Service is extremely lacking and most likely I will rent a truck from somewhere else next time.jean M.
Le client n'a pas laissé de commentaire.Robert P.
Le client n'a pas laissé de commentaire.Jamie S.
Very happy with serviceRyan S.
Le client n'a pas laissé de commentaire.John T.
Le client n'a pas laissé de commentaire.jeff K.
Le client n'a pas laissé de commentaire.yvette S.
Le client n'a pas laissé de commentaire.NOSLEN P.
Excellent experience!!!!eli T.
I couldn't get in the truck because the website was not working properly. They did not put the dolly in I had paid for. The gas was almost empty. It took 30 minutes to get a hold of someone to get it sorted out. There was a trailer blocking my exit so I had to pick it up and move it to get out.Robert C.
Le client n'a pas laissé de commentaire.RANDALL R.
Le client n'a pas laissé de commentaire.Ashley E.
Le client n'a pas laissé de commentaire.ALMA N.
Le client n'a pas laissé de commentaire.YVONNE M.
Le client n'a pas laissé de commentaire.juan T.
The owner was cool, worked with me in a last minute situation.CHRISTIAN M.
Keep doing what you doingBobby W.
The mobile checkout was so easy to use. The truck was parked in front and I could get the key from the lockbox. No issues with the truck. I returned the truck with more gas than required and the lockbox key, which I mistakenly took. The gentleman surprised me by giving me a 10 $credit!! I will definitely use them again in the future and recommend them for your U-Haul needs!!!Karen M.
Staff was very friendly. I had a very good experience.MARGERET C.
Le client n'a pas laissé de commentaire.DAVID B.
Le client n'a pas laissé de commentaire.PHILLIP M.
Absolutely nothing they are great everytime I've used them to move my things.Jose L.
Le client n'a pas laissé de commentaire.Wilbertson S.
Le client n'a pas laissé de commentaire.Passion L.
Excellent service, staff was courteous and made the process very convenient and accomadating.ANGELO G.
They didn't help to hook up the trailer , lights wasnt workingMarco A.
Le client n'a pas laissé de commentaire.Leo C.
Le client n'a pas laissé de commentaire.Rachel R.
Le client n'a pas laissé de commentaire.David M.
I'LL GO outa MY WAY TO rent FROM THIS LOCATION GREAT /BEST SERVICE EVERALEXANDER S.
Le client n'a pas laissé de commentaire.Shwanda F.
Le client n'a pas laissé de commentaire.OSCAR R.
Very pleasant and helpful staff.Dianna L.
Equipment only had minor prior damage to one of the wheel cover/fender. Pointed it out to owner, and to drop off location. Did not effect the equipment's towing capability.Lorenzo C.
Le client n'a pas laissé de commentaire.john R.
Le client n'a pas laissé de commentaire.GENARO C.
Did not check the drivers license against the rental information used to reserve the uhaul. My information was used by an unknown person to rent a truck. This could have been avoided had the sales person simply checked the ID and information used to reserve the truck and made the changes needed.JAKE F.
Paras was so helpful and flexible, he is the nicest person.Rose M.
Le client n'a pas laissé de commentaire.Manuel V.
Order early.LUIS T.
Le client n'a pas laissé de commentaire.Danyel H.
Le client n'a pas laissé de commentaire.Joshua M.
There was a problem with the back sliding door but that fluke had nothing to do with the overall positive experience and immediate response to help with the stuck door.Kathy M.
Location is great. However you must go to the business to retrieve keys. No lock box. Also, I needed to pick up the vehicle around 9-9:30am. The location is a liquor store which does not open until 10am. I had to wait 45 minutes while friends sat around waiting for me.Michael S.
My Uhaul broke down 3 times, the oil was low, brake fluid was low, hoses were not properly maintained. Power steering would work sometimes.James M.
Le client n'a pas laissé de commentaire.Keegan M.
AMAZING Customer Service at LOL ... Will certainly return anytime we need a UHaulKelli C.
Thanks for all the help and easy process!Roy C.
Le client n'a pas laissé de commentaire.David H.
I would have rated this store higher but there was a discrepancy when I turned in the U-Haul there was a different guy there from the one who checked me out and he overcharged me on the mileage I had went around the corner which was less than 1 mile and he charged me for 18 miles And I felt like that was a scam because the mileage was never documented correctly from the first guy.TERRIE D.
Le client n'a pas laissé de commentaire.javier N.
I love the guys at Live Oak Liquor's! Everyone I talked to and worked with on this rental was friendly and amazing service as alwaysKenneth O.
There were questions about the return and charges. Thank goodness we had our original paper work or we would have incurred additional charges.Tom S.
This location had the best staff we have ever worked with. Our move was hard and full of disappointments. These guys literally restored our faith in humanity.Lara R.
Le client n'a pas laissé de commentaire.evans D.
Be better prepared. I purchased equipment for my move and none was provided. Plus gas tank in truck was on E upon pickup!! I had to fill tank myself. A 30 $credit was promised to me and never received. Then upon drop off location when agent ran the return through system I was held up for an hour because of an â€œaccidentâ€ that was reported with the truck I returned at 10am specifically. I was still asleep and truck was safe in gated apartment parking lot at that time. Worst experience I've ever had with a moving company. My entire cost should've been comped due to the lack of customer service. Will not be using this company again.Jordan R.
Le client n'a pas laissé de commentaire.PARAS A.
Le client n'a pas laissé de commentaire.chianna K.
Le client n'a pas laissé de commentaire.Preston W.
Le client n'a pas laissé de commentaire.Debra M.
Le client n'a pas laissé de commentaire.evans D.
Le client n'a pas laissé de commentaire.enrique A.
Already excellent serviceenrique A.
Perfect experience. Nothing to improvevincent H.
Didn't have gas when i took it off the lotMeagan A.
Le client n'a pas laissé de commentaire.tania A.
we were scheduled for pickup at 10 am and we did not get it until after 3 pm because he could not get the website for uhaul to work in order for our pickupTanya W.
It was a late reservation and when I went to the location to pickup my keys, there were none in the lock box. The vehicle had to be re-keyed to accommodate and my pickup time was delayed by an hour.HERIBERTO M.
My only issue is that you could tell this truck was old and it makes a popping crackle sound. Like an old water heater, after driving for about 5 mins. The location and service I received was excellent. I already do business with LOL on Tupperwein. That's why I didn't hesitate and will use them again. My concern is with the equipment itself. Needs some radiator work, water, something.GIPSYE W.
I made a reservation for the uhaul store not a liquor store. In was told they didn't have the truck I needed so they put it to a different location. I was never asked which location I wanted to pick up from. Dropping off the truck the guy never spoke just asked for the key and walked off to the truck. Finished the truck and just went inside so we just followed. This was the worst experience ever and I will never use uhaul again and will tell everyone I know to pay movers before they use uhaul!GENE D.
Le client n'a pas laissé de commentaire.KURT S.
Superb service, as alwaysMAURICE S.
Le client n'a pas laissé de commentaire.Hector G.
Le client n'a pas laissé de commentaire.faren R.
Le client n'a pas laissé de commentaire.Virginia M.
Le client n'a pas laissé de commentaire.Stephanie S.
Le client n'a pas laissé de commentaire.Garry B.
Le client n'a pas laissé de commentaire.JAMES H.
Out of all my U-Haul experiences, this location was by far the best. The service was excellent and very comfortable to work with. I will definitely be recommending this location.HOLLY W.
Professional and courteous U-haul representative made the rental experience simple and easy and I plan to use this location the next time I need a U-haulDONALD H.
Always use the company. great jobMCNEALY M.
Le client n'a pas laissé de commentaire.orlando H.
Great friendly serviceJermaine R.