I used the self service app and location to rent a truck. Getting the truck checked out was easy and fast. AFter using the truck for 2hrs, returning it sucked ass. The app didnt work, to upload truck info, customer service had me on hold 45 min twice. The one time i did talk to someone, all she had to say was what she couldnt do for me, and that i might get charged if i dont wait on hold again to talk to someone. Worst Uhaul experience ever, and i have rented trucks from you guys 3 times this year.RONALD D.
Customer Reviews for Long Beach Towing And Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Long Beach, CA 90806
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 12h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Drop off location was good. Very professional and polite. Very helpful and friendly. Uhaul as a company has gone completely down hill. No reflection on the 3rd party vendors that operate most uhaul pick up and drop off locations. They are always good. But uhaul as a company really sucks at this point in time.JOSHUA T.
Excellent service à la clientèle. Vehicle was clesned and grest condition. online no contract was awesomeBrenda B.
great customer service. The employee was very helpful and I really appreciate it.DENISHA S.
Le client n'a pas laissé de commentaire.Felicia C.
The customer service was very good. We came a little early but he helped us and got us on our way sooner. Very nice guy.KELLY A.
Le client n'a pas laissé de commentaire.RANDY B.
Had what I needed in a pinch when my reservation fell through at a different location.PENNY P.
Le client n'a pas laissé de commentaire.Felicia L.
More parking would be nice.DEENA S.
Customer service was excellent! We didn't have to worry about a million paperwork and signatures. We were in and out of there in a very short time. Robert was very informative, we appreciate it very much being as this was our very first time renting a UHaul.ROMEO M.
Robert was friendly and helpful.JORDAN C.
Le client n'a pas laissé de commentaire.MIGUEL R.
Le client n'a pas laissé de commentaire.mariah M.
Le client n'a pas laissé de commentaire.Christopher R.
I thought your rates were a little high with the economy the way it is.Eguene M.
Le client n'a pas laissé de commentaire.WANDA C.
Le client n'a pas laissé de commentaire.Mark S.
Ask for Bravo! Excellent service and painless experience! I was in and out in 8 minutes!! Return was simple and easy too!! Looking forward to my next rental!JONATHAN G.
The man who helped us treated us like regulars and we will definitely be back to himCLAUDIA S.
Le client n'a pas laissé de commentaire.Byron D.
Le client n'a pas laissé de commentaire.Robert B.
I had a good experience with this uhaul excellent service I recommend to everyone ðŸ‘ŒðŸ¼BLANCA R.
My experience at this location was excellent. But I only came here because the trailer I reserved at 550 e pacific coast hwy was closed and unable to pick up. The trailer was returned at 4,15 and the dolly and hand truck were placed in the rear with the doors closed. Thank you so much. Dale LanctotDale L.
Le client n'a pas laissé de commentaire.Luis P.
Le client n'a pas laissé de commentaire.DEENA S.
I'm clearly disappointed and dissatisfied with the service I recently got at uhaul. I was overcharged I do t agree with the chargesBENITO R.
Le client n'a pas laissé de commentaire.Justin R.
Le client n'a pas laissé de commentaire.Gustavo D.
Clean windows.Deon M.
That guy bravo a good customer service repROBERT W.
Le client n'a pas laissé de commentaire.JESUS G.
Le client n'a pas laissé de commentaire.KENNETH S.
Le client n'a pas laissé de commentaire.Jacob S.
Le client n'a pas laissé de commentaire.CRISTAL SOLEDAD A.
Great guys working at this locationKurt P.
We got a brand new uhaul. Robert at Long Beach storage was great and the team in Washington were friendly and fast!heidi L.
Le client n'a pas laissé de commentaire.Mia G.
Le client n'a pas laissé de commentaire.Ross M.
My one complaint is that the truck I rented was used my smokers previously and smelled like shit. Maybe some air freshener to remove that smellDonald L.
Le client n'a pas laissé de commentaire.Oz L.
Vacuum the crumbs from cup holders. They were big crumbs.Sheree M.
Was a fine location. Experience was fine. Larger U-Haul facilities are generally more preferable.Zaya M.
I took a picture of the gasoline when I left and it was at 1/8 of a tank. I returned with more Gas than it had in it, yet I was charged extra 40 $for Gas. How can I dispute this charge? I have the photograph. Do I text?Jan B.
Le client n'a pas laissé de commentaire.DELORICE B.
Le client n'a pas laissé de commentaire.Josh P.
Le client n'a pas laissé de commentaire.RUBEN M.
Had to wait 30 minutes after are appt for someone to show up to get our keys to the truck.RACHELLE C.
Maybe put up a uhaul sign that can easily be seen.CHRISTOPHER G.
I my reservation was for 8am. Arrived to the place at 8am exactly! Everything was closed, so called the office and owner answered telling me that he was opening til 8:30! Had to wait, after the owner got there til 8:30, then he took about 30 minutes to finally help me out! Worst service and don't recommend it to any one else! Wont ve going back there again.OSCAR Z.
Le client n'a pas laissé de commentaire.Giovanni J.
Small dingy location. Did not feel comfortable leaving vehicle. But trusted it would work out. Tight fit for a 20 foot truck employee stood in the way seemingly hoping we would crash into their car which was parked blocking entrance.Christopher V.
Le client n'a pas laissé de commentaire.JORDAN J.
Input customer info properly. I was held accountable for a uhaul that was issued to someone else and held accountable for fees and equipment I never even touched.Josh H.