Évaluations des clients Lorentz Kitchens

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Lorentz Kitchens

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KATHLEENLEAH MAR L.
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I didn't catch his name, but the man who rented Uhaul to me was wonderful!

Wayne R.
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The check in process online is way to long to do from a cell phone.

Steven D.
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We dropped off the truck, there was a place to park and we completed the self check out... All good.

tracy B.
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Le client n'a pas laissé de commentaire.

ART L.
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very nice friendly owner that looked after me exceedingly well. Thanks for the good service. Art Larivee

FM Jr L.
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Le client n'a pas laissé de commentaire.

MONAS C.
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Nothing she was super!

VICTOR M.
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The ladies there went above and beyond for us We appreciate them very much

cassandra F.
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Learn how to use the computer to get me my truck. I waited 1.5 hours past my pick up time due to computer troubles. While the truck I'd be renting was in the lot. The computer troubles she said was due to her wanting to get her commission. It was a lady named Kim.

Patrick R.
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Unfortunately, the employee with whom I interacted at this location to process the return of my one-way rental truck decided to swindle me out of a $20 + tax "convenience fee". The fee is only to be charged for after-hours returns, so the employee entered my return time into the system as later than it actually was. This is fraudulent and I have filed a complaint with U-Haul. I will also be disputing the charge.

ROBERTJ M.
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Le client n'a pas laissé de commentaire.

Marcus S.
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Le client n'a pas laissé de commentaire.

Rachel G.
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Forst time using U-haul and it was great. I will use it again.

Wendy H.
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Very freindly and helpfu

Dale R.
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No one at location to speak with. Didnr have proper communication to get keys from lockbox so had to call U-haul traffic and go through verbal process. Ended up taking 30 minutes to get the vehicle when it was supposed to have been much shorter

JEANL Q.
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Sheri went above and beyond all our expectations. She must have sacrificed a lot of energy and personal time to make sure that we had a truck in Stratford and in time. At first, there were no trucks available and we were going to have to go all the way to Woodstock, but Sheri used her connections and found a truck from a different city and made sure that it was there in time as promised. She is very efficient and professional, and she shows extreme personal interest. We would definitely recommend renting a truck from Lorentz Kitchens. Thank you very much Sheri for all your help and personal interest in our situation. We really appreciate your great effort and dedication!!!

Saurabh P.
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Le client n'a pas laissé de commentaire.

TALEKRHOS J.
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Le client n'a pas laissé de commentaire.

SHERRIL W.
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Get employees trained properly .Dont give out trucks with roofs that leak!! And if you have locations that have equipment that doesnt work such as debit or credit work with your customers.I was supposed to pick up a truck in kitchener they didnt rwserve it properly so there was no truck i got sent to stratford and had nothing but problems with picking up a truck i didnt get it to kitchener until 545. I ALMOST FORGOT there debit was down so we had to go to a bank and pay cash and leave a deposit.I was told i was given a discount but had to take an old 26 foot bus and pay for fuel from stratford to kitchener when we could have used a 15ft. Missed a delivery cost me another 40 in fuel do to uhaul empoyees errors.Then drove to Merlin Ontario and paid another 80 in fual only to find my personals wet from rain .Dropped vehicle in tilbury did not fill it and im furious with the bullshit service and loss of money and wrecked property

Non reviews have been submitted for this location.

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