Évaluations des clients Lothian Service Center

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Lothian Service Center

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Carey H. le

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Le client n'a pas laissé de commentaire.

William B. le

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Nice people doing a great job

Amanda B. le

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Great service! Will definitely recommend this location to anyone.

Lisa A. le

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For the small move we had, this van and location were perfect. I recommend them to anyone!

Martanda B. le

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Le client n'a pas laissé de commentaire.

RAYMOND G. le

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Le client n'a pas laissé de commentaire.

Justin H. le

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Was charged 25 bucks for a little soil in the back. I forgot to finish sweeping it out and now I lose 25 bucks for 2 minutes worth of cleaning, if that. I will return in person next time so I don't get screwed over on some minor cleaning charge. Thanks but no thanks. I wont be using Uhaul again!

Cindy M. le

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The online pickup was horrible. It was extremely slow and difficult. It took a long time to approve my reservation even though I’d provided my credit card and information more than 2 weeks prior. I won’t use it again.

William P. le

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The staff was very courteous and helpful. Vehicle was ready when I got there and I had no problem at check out. Thanks guys.

joyce M. le

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The contractor was not present when we returned the truck (4/30/19) but left instructions that the truck was to be left and would be invoiced the next day. Today I received an invoice with additional billing for gas with and indication that the gas was only a half tank full. This is not true as I refilled the tank just prior to returning the truck. The invoice also indicated that the truck needed to be swept out. Which also was not true we swept the truck and I took pictures of the cleaned truck in front of the drop off location after I left the keys I did this after I provided the keys because it was at that time that I was informed that the store clerk was not going to walk the truck with me as she was not authorized to do so and it would be done the next day by the authorized personnel.

William B. le

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NOTE: some of the moving blankets were wet/or damp and many smelled musty. Maybe store in another place that is dryer. Nice people at this location !!

Christopher R. le

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Le client n'a pas laissé de commentaire.

margaret M. le

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Le client n'a pas laissé de commentaire.

Cindy S. le

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Le client n'a pas laissé de commentaire.

JULIOUS M. le

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Le client n'a pas laissé de commentaire.

Nicholas F. le

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Great family run business! Mandy is the best!!!

Brenda C. le

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Le client n'a pas laissé de commentaire.

TUCKER C. le

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Le client n'a pas laissé de commentaire.

Lisa S. le

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Le client n'a pas laissé de commentaire.

Sheila W. le

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Complaint about availability. I reserved at an Edgewater MD location and was diverted to this location. UHAUL should have had the equipment available where i requested. Otherwise what is the point of a RESERVATION!! This is POOR customer service. Also Blown Tire.

gina L. le

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It was a convienent location. Easy to get in and out. Friendly people.

Caralis C. le

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The customer service was terrible. We were given one price when making the reservation but was charged a higher price once we went to pick our Uhaul truck up. We felt we were robbed

Corinne B. le

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Le client n'a pas laissé de commentaire.

Jason B. le

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Le client n'a pas laissé de commentaire.

Catherine T. le

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This was a horrible experience! I will never rent from U-Haul again! They cannot guarantee the size of the truck, the time or the place to pick it up! So, what good are they? I truly don’t know how they are still in business! Look elsewhere people!

DEBORAH P. le

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I cannot express my appreciation to these folks at any higher level than OUTSTANDING. They were so helpful. I was told they would check tires, etc,, as the tires were not in good shape at all! I’m so thankful that this positive experience was at the end of my trip. Thank you so much!

Tom D. le

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Two ladies working no one to help unhook the trailer I am 77 and was unable to do it myself lucky I had my son-in-law with me

Robert S. le

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Le client n'a pas laissé de commentaire.

David S. le

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We had reservations in Edgewater but when we got there it was not available. The gentleman very kindly found us a nearby 15 footer and made the arrangements for us. We had to rely on someone we barely knew to take us the extra 15 miles. The rental was fine when we got it

Raymond D. le

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I left belongings in the truck and they kept it for me

Mark E. le

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No problems at all. Friendly service.

James S. le

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Le client n'a pas laissé de commentaire.