I had a 12:45 pm appointment to pick up the truck and no one was there. I called the phone number and was told they would be there shortly. I waited an hour in the hot sun for them to get there. Giving me 15 to get to where I needed to be. I was not happy at all with this location and service. On top of that, I was charged for not refilling the truck to 1/4 fill and I did put it back to where it was. Not a good location at all.
Devoria E
Customer Reviews for Lotts Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Dropped truck off before time and still got charged extra for not dropping off in time because employees checked the vehicle later.
Umama KNo other uhauls around. No idea where to park
Chris CThe truck had trash in front cab, turn in is done trough app only but the lady that runs this one is very nice
david bNeeds signage for location and needs to answer phone for drop off contact
Kirsten LExcellent service and great customer service Thank you
Mauro G