Customer Reviews for Lowes Market
(U-Haul Neighborhood Dealer)

98 évaluations

1215 Grand Ave   Del Norte, CO 81132

(719) 657-9303

Heures d’ouverture

  • Mon-Sun: Closed

Services dans cet établissement :

Pour nous contacter

(719) 657-9303

1215 Grand Ave
Del Norte, CO 81132

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sun: Closed
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

AMANDA G 
Évaluation :
4

Left turn signal had a problem

GERALD W 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kevin A 
Évaluation :
5

Great person in Charles to deal with puckup and dropping off. I think your insurance is too high!

FRED L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle K 
Évaluation :
5

Nothing at all. The manager was great.

JOL O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK C 
Évaluation :
4

Computer communications is not good

Glen A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victoria D 
Évaluation :
4

Their printer was broken so we weren't able to get a hard copy of our contract, but otherwise good service.

Linda R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward H 
Évaluation :
5

Staff was prompt, kind, courteous.

Donna Y 
Évaluation :
2

I spent the time and money to have the fuel level back to 9/16 of a tank right before I brought it in and I was charged for 5 gallons of fuel at $5/gallon and was not told that when I checked it in. I just received a receipt via email. Also the time it took to get checked out was well over 30 minutes because of poor internet connections. I doubt I will ever rent from U Haul again, but if I did I would never rent a truck again. I really expensive way to move.

LARRY N 
Évaluation :
5

You have great people working for you.

RUTH S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK C 
Évaluation :
3

Le client n'a pas laissé de commentaire.

PETER J 
Évaluation :
5

Great rental!

CHARLES R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth O 
Évaluation :
4

Bolts on top hinge were severely loose and one nut was missing. Didn't notice this until I arrived at the location to load my things. Door had to be lifted to close. I secured the 2 remaining bolts and nuts the best I could. This unit was obviously not inspected prior to renting.

Kevin S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

drew h 
Évaluation :
5

Employees could not have been nicer. Wish it was closer to home. Was originally told it would be in Southfork, which would've saved us miles and time.

jim a 
Évaluation :
3

Need check in UHual knowledgeable person on date of drop off no fan of online checkin or check out, if wanted to be A UHaul employee I will apply for A Job. I rent from you at AZ and CO locations twice every year. Online sales crap is unappreciated. Nice phone people hire more!

Fred L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark W 
Évaluation :
2

Hitch was not properly attached and came off when I went over railroad tracks. They did not have a utility dolly even though it was confirmed in the reservation.

Cynthia G 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher N 
Évaluation :
4

It was easy to return using store clerk. Had to go inside and tell them I was there to return. drop off took less than 15 min

Martin B 
Évaluation :
1

After the guy loaded the auto transport to the Uhual 15' truck, I noticed the tie down strap for vehicle was cut clean through. I was already running late, I asked for a different auto transport, so he exchanged it. I loaded the 15' truck with my belongings and got on the road 3 hours behind schedule, driving from Colorado to Tennessee. Snow was coming and I needed to get over LaVeta Pass. I noticed I had No Air conditioning and No windshield wiper fluid. With bad weather now on the road, I could barely see and I could not roll the window down to get air because of the weather sleeting. I had no choice but to continue the whole journey without ac; It made me very sick. The truck pulled to the left and the gas pedal burned my foot it was So hot. This was the worst trip I have taken in my life. Absolutely miserable. I'm still recovering from it and it's been now a week. After 50+ years of using Uhual, this will have been My Last.

Elle M 
Évaluation :
4

Location needs more supplies from UHaul. I reserved moving supplies, blankets etc that they did not have at the location

Joel O 
Évaluation :
1

Le client n'a pas laissé de commentaire.

kristina a 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin K 
Évaluation :
2

They took 3 days to check the equipment back in. I got a call from cooperate wondering why I hadn't returned the trailer, when I had done it 3 days prior.

Mark S 
Évaluation :
1

Be honest about fees

Michael D 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Jennifer M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jay A 
Évaluation :
1

Truck leaked in the top left area. It was pouring down rain the day I moved.

Kathy C 
Évaluation :
3

The online return was difficult because there was very little phone service. It made the process very slow.

Susan C 
Évaluation :
5

This is way to run a business. Not makeup rules and charge more money to fit their greed.

Lenard T 
Évaluation :
5

Very nice and efficient! Very friendly!

greg h 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Judy G 
Évaluation :
5

Nothing. Everything was great! Thanks.

Mark B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rocky B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Megan B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert s 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KARL K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerome D 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Larry H 
Évaluation :
1

First get the people at this location to be visible and acting like they even want to be in the Uhaul business. Your representative at this location acted as though having customers was a burden. I would strongly recommend you consider not having your company name associated with this site. The overall return experience was terrible. Words like rude, ignorant, uncaring and inefficient would best describe your personnel at this site. Either give personnel at this site training in common courtesy, customer support and just plain decency or shut the place down. Dealing with this location was the kind of experience that leads one to never doing business with a company again and telling everyone else to steer clear as well. Over many years, as required , I have used Uhaul. Those uses were average or above. But this drop off has left me very disappointed. You are better than this. Clean up the mess and the bad example this place makes for your company!

RUSSELL H 
Évaluation :
2

Staff person was accommodating of my needs but when I showed up to drop off the rental, I had to work through the grocery store attendant (not a UHaul employee). She told me she did not know what was going on but left a note for the other person that I did indeed drop the rental off. However - I do not know if UHaul has a record of me dropping this off. I do not have a record but I did take a photo.

Andy B 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Brandon D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey L 
Évaluation :
5

U Haul Personnel was friendly and helpful.

Gabe L 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ron N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELIZABETH M 
Évaluation :
5

Very fast, smooth transaction. Was on my way with U-haul within 15 min. Of arriving at Lowes market. Would highly recommend and use services again!

Tammy B 
Évaluation :
1

The person who attached the trailer did not tighten it down, After loading the trailer it became disengaged from our vehicle while we were driving. Just held on by the chains at that point.. Lucky for me I was not driving fast and was able to get my vehicle stopped without damage to it or the trailer. Had to call Uhaul roadside for help. Not a great situation and an hour delay.

Eric W 
Évaluation :
2

Better equipment. Tongue jacks and spare tires would be a plus.

sarah r 
Évaluation :
3

They need to be more friendly and willing to help and not be rude!

Becky B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lenard T 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Shawn V 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew Y 
Évaluation :
5

Really helpful and friendly, excellent service!

Forrest N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin B 
Évaluation :
5

Put tongue jacks on your trailers. It is difficult and dangerous for most female employees to manually lift the trailer tongue while making the vehicle hookup. This seems like a company liability to me.

Gary P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david c 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SETH M 
Évaluation :
4

For some unknown reason I was charged a little extra - I returned the trailer in clean, perfect condition and a day early.

Jason W 
Évaluation :
3

I had a reservation at J&J in Alamosa CO. Which I made on 5/10 to be picked up on 5/15. Upon arrival at J&J, I was told that they had no 6x12 trailer. And that the trailer I reserved had not been returned. The only option for J&J was to rent from a this location 30 miles away. There was no apology from J&J's staff, just a simple, go here for a trailer. This was an additional 1,5 hours out of our move time. A simple phone call stating that the trailer was not returned, and a suggestion to pick up a trailer on our way to Alamosa from Denver would have eliminated this hassle. Please note that the staff at Lowes Market were extremely helpful during this process.

Walter A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BETH M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tamra G 
Évaluation :
5

.

Danny D 
Évaluation :
5

Thanks for the friendly service and help.

JOHNNY M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark C 
Évaluation :
5

N.D.

Susan H 
Évaluation :
3

Wish I didn't have to make a 60 mile round trip just to get the trailer.

paul a 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN H 
Évaluation :
5

Very helpful.

JOHN H 
Évaluation :
5

Staff is great and make it easy to rent.

LAWRENCE N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tim s 
Évaluation :
5

Your good

Nicholas R 
Évaluation :
5

AWESOME service, great people.

LAWRENCE N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Natalie L 
Évaluation :
5

nothing

ROBERT S 
Évaluation :
5

Excellent service! Great rental experience!

WILLIAM O 
Évaluation :
5

The service that I received at this location was nothing but exceptional. Wait at the customer service agent handle client needs was second to none. Service agent was attentive to my needs and made sure that I was completely satisfied throughout every step of the process I will not go any place else other than this location.

MICHAEL S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICIA L 
Évaluation :
5

We returned the uhaul an entire day early and couldn't get any refund.

EMILY M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dana G 
Évaluation :
5

Thank you for your service to me and many. I couldn't believe how many U-Hauls I seen this weekend.

virginia a 
Évaluation :
5

I do not have any complaints in regards to this location. The customer service agents were awesome they helped me in any way that they could and provided me with information that I needed. They bent over backwards to make sure that my experience was 5-star and that's what I say it is five star.

Michelle S 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Donald N 
Évaluation :
5

Very convenient location. UHaul equipment well organized and lined up so easy to access. Manager is very helpful and positive in his attitude.

Delmar G 
Évaluation :
5

Keith and Tom did a great job, made it easy to work with for the few times I've used Uhaul. Keep it up.

Blair N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott S 
Évaluation :
5

Hey the drop off place was great

Larry E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathryn T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David B 
Non les évaluations ont été soumises pour cet établissement.
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