Maintain the equipment and use tires that are rated for any interstate speed limit, not 62mph with speed rating J. Tried to increase to 80mph for south dakota speed limits and the trailer started vibrating. That's when I discovered the speed rating on the tires.MICHAEL E.
Customer Reviews for Lube Management
(U-Haul Neighborhood Dealer)
Pour nous contacter
Austintown, OH 44515
Services dans cet établissement :
- Mon–FriDe 8 h am à 7 h pm
- SamediDe 8 h am à 5 h pm
- DimancheDe 9 h am à 3 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Everything with the equipment was great. Charged me foran extra day rental, now I have to jump through hoops for a refundDave B.
Le client n'a pas laissé de commentaire.Jeanine M.
Le client n'a pas laissé de commentaire.Joanna S.
Nothing, the rental experience exceeded my expectations.Peter C.
Le client n'a pas laissé de commentaire.Robert H.
Nothing , everything was fineTim R.
Excellent customer serviceChristine S.
Service people were outstanding, again, vehicle needs some serious work.sam L.
Le client n'a pas laissé de commentaire.joseph L.
Drop off via online did t work as expected, system wouldn't accept the picture of the dashboard. The person on duty couldn't explain it.Michael M.
Le client n'a pas laissé de commentaire.Russell D.
Customer service needs improvement. I tried calling multiple times to extend my rental during their posted business hours and no one answered the phone. I ended up having to call a corporate office to extend my rental. Upon returning my rental they were not willing to process my return of the truck stating that they were closed and would take care of it in the morning even though they were not due to close for another eight minutes according to their posted business hours. I received my receipt via email the next day and I was charged a fee for after hours drop off.Alicia L.
Le client n'a pas laissé de commentaire.Brenda D.
Le client n'a pas laissé de commentaire.John B.
Great service & clean truck!Linda A.
Le client n'a pas laissé de commentaire.sandy L.
My dolly was not in the van when I remotely picked it up after hoursâ€¦Kathleen C.
This pick up and drop off was as easy as possible. John helped was the paperwork and was very pleasant. I would highly recommend this establishment. Looks like they do some auto repairs too!Tony A.
Faster return than others in the Austintown area. Thank you, Cleveland Traffic DeAnthony!Jeffery F.
My pickup location was changed without any notification to myself. I showed up at my original location and they had no knowledge of my reservation.Michael P.
Very pleasant and helpful!KATHLEEN S.
Le client n'a pas laissé de commentaire.Crystal A.
Le client n'a pas laissé de commentaire.Zane M.
The gentleman that helped us was great! We were able to move our daughter to college with no worries. The U haul van worked great for what we needed it to do. Merci.melissa F.
The driver door wouldn't close all the wayAustin B.
Le client n'a pas laissé de commentaire.Sarah K.
Le client n'a pas laissé de commentaire.Ed W.
Le client n'a pas laissé de commentaire.Dianne P.
Le client n'a pas laissé de commentaire.Matthew B.
Le client n'a pas laissé de commentaire.Thomas K.
I am thankful that someone was there to help. If this store would have been closed I would have had extreme difficulty retrieving the rental. The app check in process is not smooth at all. I checked in the evening prior, and I was under the impression I could use the app in total to pick up the vehicle. On arrival for pick up it asked me tons of additional information, asking me to additionally confirm identity.Justin L.
Great experience at this location.Ernest J.
Le client n'a pas laissé de commentaire.Thomas P.
Le client n'a pas laissé de commentaire.rony A.
I thought the return process was a little harder because no one was there. Taking pictures getting them sent. Was a little difficult..Brian M.
Le client n'a pas laissé de commentaire.Dustin M.
Le client n'a pas laissé de commentaire.Steven O.
Very nice people. Renting was easy.amy L.
Le client n'a pas laissé de commentaire.William W.
THEY WERE GREAT! OUTSTANDING SERVICE , I WILL BE BACK TO RENT AGAIN!!!Mark S.
Le client n'a pas laissé de commentaire.Angela C.
Excellent value and serviceCHRISTOPHER H.
Le client n'a pas laissé de commentaire.ANTON R.
Le client n'a pas laissé de commentaire.Traci A.
I believe the company should pay for fuel when under a certain amount of miles for the customers.Austin S.
Employee was very helpful.. Van was great1. Cost was so minimal compared to the moving company quote I got first. I will always call U-Haul f rom now on! ( I see no improvement needed!)elizabeth J.
Le client n'a pas laissé de commentaire.Mark L.
The pickup location is a local auto repair shop. The attendant was working on a vehicle when I arrived to pick up my truck at the designated pick up time. He told me I would have to wait until he finished doing an oil change on the vehicle I was working on, before he could help me. He was the only person in the facility on a Sunday. I refused to wait and told him I needed him to process the paperwork to allow me to take the vehicle. His expectation that I should have to wait for him to do an oil change was ridiculous. I will never rent any vehicles from this location ever again.Frank R.
Le client n'a pas laissé de commentaire.David L.
Le client n'a pas laissé de commentaire.Hayden H.
excellent experience! Way better than the other places in the area.Brian J.
Le client n'a pas laissé de commentaire.Sharon F.
Not a thing. Perfect!marc B.
Le client n'a pas laissé de commentaire.Eugene W.
Le client n'a pas laissé de commentaire.JOSE S.
Le client n'a pas laissé de commentaire.DOMINIC F.
Le client n'a pas laissé de commentaire.melissa M.
Bo made this rental a perfect experience start to finishMELINDA R.
Le client n'a pas laissé de commentaire.lisa M.
Le client n'a pas laissé de commentaire.Shawna P.
Uhaul systems were down and not able To process anything. It was through no fault of the lube stop, who did a good job accommodating me through a bad situationnicole T.
Your app is a pain in ass to useDonald A.
I went to the first location located at 250 Boardman Canfield Road and was told I was at the wrong location. The location was sent by u-haul.They sent me to a second location and I was told I was again at the wrong location. I finally made it to my third location which was finally correct. No one at any of the three locations showed any concern about giving me the run around. Awful customer service at all locations!Edward K.
Le client n'a pas laissé de commentaire.Jeff F.
Le client n'a pas laissé de commentaire.BETHA F.
Le client n'a pas laissé de commentaire.SARAH B.
key drop box and leftRichard H.
Best Uhaul rental experience I've ever had! I will use your location from now on and recommend it to everyone I know! Merci.Lucas D.
Can't think of anything..steve E.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.Ashley Z.
Much of our stuff got ruined do to the poor quality of the truck jeering hard when driving. It was a miserable driveDavid H.
Le client n'a pas laissé de commentaire.Stanley R.
Nothing. This location was fast and friendly.Lenny T.
In and out quickly not much to change. Very good serviceEd S.
Le client n'a pas laissé de commentaire.Scott L.
The truck was very clean . And the staff very helpful and pleasant. But there must have been something wrong with the front end because on the highway it shook very bad. Sure wish we coud have got a GMC and not a Ford . Uhaul should look in to what they are getting from Ford .richard Z.
Le client n'a pas laissé de commentaire.Paul S.
Le client n'a pas laissé de commentaire.Jason A.
Le client n'a pas laissé de commentaire.Justin M.
I think it would be helpful if your website would show which locations have vans instead of just saying all locations have vans. This location is my go-to location because they have vans and they are very professional.Cheri V.
Excellent customer service and very friendly. Provided a nice smooth interaction.PJ R.
Le client n'a pas laissé de commentaire.TONY H.
Le client n'a pas laissé de commentaire.Pat W.
Price charged to my bank account is different than I was told by the uhaul employee.BriAnn D.
I'm the only thing I complain about is the Mobile drop off, although very convenient... And it very well could have been my phone.. But it took me 45 minutes to drop it off It was almost late. First it wouldn't share my location, then it wasn't accepting my pictures which maybe I wasn't taking them right.. But it kept taking me back to the beginning of the process. So I think honestly next time I would deal with a human.RONALD/JENNFER M.
My reservation was initially for a different location on Mahoning Ave , that store sent me to another store on Mahoning Ave and then they sent me to the 3rd store on Mahoning Ave which had it. Uhual should of notified me of this change. I am extremely disappointed with the reservation progress and might never use you services again.Steve B.
Le client n'a pas laissé de commentaire.Jocelyn K.
Le client n'a pas laissé de commentaire.Jane M.
Le client n'a pas laissé de commentaire.David J.
Le client n'a pas laissé de commentaire.Nicole H.
Le client n'a pas laissé de commentaire.Trevor D.
All the guys at Lube Stop were great, however the lady that was working the day of rental pick up was not so nice as to which my actual pick up location had switched to Austintown which I did not realize at time. Then I needed the an extra day and tried to call all locations but phone lines were down and had to drive the 9,53 miles back to Austintown waste my milage there and back which caused me to go over my milage I feel I should get that amount back to me.Diana S.
Le client n'a pas laissé de commentaire.Steven W.
Le client n'a pas laissé de commentaire.James S.
The manger had me out the door within minutes, I was very pleased with that!Loretta P.
Le client n'a pas laissé de commentaire.James C.
Le client n'a pas laissé de commentaire.Carla B.