Customer Reviews for Luedeman Auto Repair
(U-Haul Neighborhood Dealer)

417 évaluations

817 E Tipton St   Seymour, IN 47274

(812) 871-4038

Heures

  • Du lundi au jeudi
    De 9 h am à 4 h pm
  • Vendredi
    De 9 h am à 5 h pm
  • Samedi
    De 8 h am à 12 h pm
  • Dimanche
    Fermé
Heures d'ouverture spéciales
  • 12/24/2022 - 12/25/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(812) 871-4038

817 E Tipton St
Seymour, IN 47274

Services dans cet établissement :

Heures

  • Du lundi au jeudi
    De 9 h am à 4 h pm
  • Vendredi
    De 9 h am à 5 h pm
  • Samedi
    De 8 h am à 12 h pm
  • Dimanche
    Fermé
Heures d'ouverture spéciales
  • 12/24/2022 - 12/25/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Morris S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas D. 
Évaluation :
1

I have used Uhaul Car Dollies several times. This location Refused to help me with the Removal of the car dolly... They left me stranded and stuck, and in need of help. I had to search for somebody, anybody to help me.

Angela S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

cory W. 
Évaluation :
5

The process to rent a uhaul is much simpler with a person. I used my phone to get access to my uhaul and it was very cumbersome. I'm a younger male who understands technology and phones very well. I had to keep redoing parts of the beginning and end of the process. The website kept hanging up and getting stuck.

Sean R. 
Évaluation :
4

As per usual, I absolutely hate working with uhaul. I have had to rent from uhaul four times in the past three months and each time they have managed to mess up my order. The first time there was no key on the box. The next time they were asking me to drive two hours north to pick up my truck. The third time, it was 30 minutes north and the scheduled my pickup time when the company was closed. This final time, and I do mean final time, I ordered a ball and hitch on their site. It was in the add on page after securing my trailer, guess what wasn't there when I went to get my trailer??? I honestly don't know how this company is still around. I will never use your services again, I will pay a higher price to ensure accuracy and some sort of accountability.

Adam R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tammy I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William R. 
Évaluation :
5

Easy drop off.

todd C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teresa T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark B. 
Évaluation :
1

We were moved 3 times. Original pick up was to be in North Vernon. got moved to a location in Seymour, then another location in Seymour. Asked for dolly. Did not check truck. assumed it would be in the back but was not. Had to go purchase a dolly which delayed us by 2 hours. Returned truck with what we thought was correct amount of gas but was informed it was not and charged an additional $30

jon T. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

jane R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jane E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian R. 
Évaluation :
5

I returned the van with 3/4 which was more than when I picked up with 1/2 so I want a discount

Thiago M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Troy B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wesley W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sierra I. 
Évaluation :
4

Had some trouble with app dropping off truck people should be at these locations during some time in morning to afternoon at least 11am - 4 pm on Sunday

Jose N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandor S. 
Évaluation :
5

Five stars for customer service! I picked up a big truck Tuesday evening scheduled for 4 pm after work. I was exhausted and stressed out. I was struggling using the mobile check in option that I thought would be so much easier than talking to an actual person..ha! The lady working was leaving the office and must have felt my frustration and offered to help even though it was just after closing time for their office. She was so kind and helpful and served a reminder to me to just breathe and slow down. There are people willing to help others! Her kindness and A+ customer service was so appreciated. Would rent from this location again in a heartbeat! Thank you so very much for the fantastic customer service.

Whitney R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole P. 
Évaluation :
5

Great place!!!!!!!!!!!

Billy C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

patrick L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Walter B. 
Évaluation :
4

I was not informed that my pick up location had changed. I went to the location on my reservation and they had no trailer or reservation for me.

Alyson V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen A. 
Évaluation :
5

Other than maybe a faster system for the location. The woman that was helping me was trying everything she could to get my profile to come up I understand what it's like being the one behind the desk it can get frustrating but she handled it amazingly well and she was so helpful and is the reason I'll will use that location from now on thank you again for such amazing service and making a hard time a little easier on me I definitely recommend using that location too rent a U-Haul

KRICKET G. 
Évaluation :
5

Great customer service and cargo van was ready.

PAMELA M. 
Évaluation :
4

The only issue I found with the equipment was after finishing my move there was a major leak in the bulkhead of the the truck and I made it aware to the people upon returning.. there was ice frozen in the front of the bulkhead.. thank you

BRIAN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EVERETT S. 
Évaluation :
5

We changed our drop off location from the one they chose, about 20 miles out of our area to one that was 3 blocks from our unload destination. Dont let them choose, know your area.

hal M. 
Évaluation :
3

Van was filthy inside. Someone smoked and ashes were all over. Very dusty. Windshield was difficult to see through.

Vince V. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Caleb H. 
Évaluation :
5

Truck smelled of cigarettes and radio did not work consistently

KIMBERLEY W. 
Évaluation :
5

Excellent service à la clientèle

BULADO J. 
Évaluation :
5

Everything was good except windowshield on my 2013 jeep had a rock or something hit while coming to Florida put a spot in it and spider cracks

LOYD H. 
Évaluation :
5

Customer service was excellent! Quick, easy and super simple rental.

KELLY L. 
Évaluation :
5

Very Friendly Staff.

Ted L. 
Évaluation :
3

Transmission needs looked at

Noah S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Hannah M. 
Évaluation :
5

No complaints. Service was prompt, friendly, and courteous, and questions were answered right away.

WILLIAM W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bill W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL W. 
Évaluation :
1

Location smelled of smoke inside. Not enough room to park trailer. Trailer started rolling into my truck when it was unhooked, had to hold it back and no tire blocks to hold in place. Luckily I had something in my pickup bed I could reach and put under tires. As if I left to find something it would have kept running and hit my truck. Attendant nowhere to be found sitting all this. When I went inside to ask she told me to just use rocks from the landscaping. Not only is this weird, but they weren't even within reach and if I had gone to get one while unhooking the trailer, it would have hit my vehicle

Michael W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHY W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas B. 
Évaluation :
5

Service was great! I will continue to recommend this location!

David M. 
Évaluation :
5

The Leudeman's are amazing, they actually went beyond their duty's to help me. I am very grateful to have such a great business couple in Seymour.

Nancy H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID M. 
Évaluation :
5

The trailer had a defective tire that failed half way through our 934 mile trip. It was promptly fixed, but don't use the phone to get help, you will be on hold and nobody will answer it. We had to stop several times to air it up before getting someone to help. It delayed our arrival by at least two hours. Also the trailer leaked, clearly had been repaired before. The brakes were probably bad also, thought it was my truck, but as soon as we unhooked it, no more noises. My destination had at least 5 drop off locations, but I was told to return it to a place 16 miles away, very hard to find. This is the 5th trailer I have rented from Uhaul hopefully my last as it has been my worst experience with them. Check the equipment out when picking it up and take back if it does not work, broke down on I75 in Georgia is no fun!

Herschel Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Billy G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mark N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dustin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENT H. 
Évaluation :
5

Very helpful people. When they are open

Toni A. 
Évaluation :
5

Thank you for the service. You are so excellent company

edgar R. 
Évaluation :
1

I was charged 50$ on my card that was not supposed to be there. I over filled tank and brought it bk 24 hours from when I got it.

Brandi I. 
Évaluation :
5

Friendly service I would rent equipment here. Very helpful pleasure to talk with . I felt like they went out of their way to help me.

KEVIN H. 
Évaluation :
5

The trailer was perfect for our needs, and towed well. The people at Luedeman Auto were wonderful to work with as well. I would recommend UHaul equipment, and Luedeman for the place to get it.

Henry N. 
Évaluation :
3

Upon returning the truck after store hours, the website was again, not working. It took us 45 minutes to complete our return. Overall, our experience with UHaul made our move more stressful and we will not be using this service in the future.

Brandon H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

milissa J. 
Évaluation :
5

Only location in Seymour that I will rent from the lady in the office is very sweet and the gentleman also

amy M. 
Évaluation :
5

Excellent customer service and friendy professional staff. 10 out of 10 at this location!!

Matthew M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Isaac C. 
Évaluation :
5

Keep up the good work and thank you for everything!!

Heather F. 
Évaluation :
5

Friendly very pleasant to talk to and all the way wonderful. Thank you for helping me to be able to move the items I needed to.

tyrrona L. 
Évaluation :
5

In and out in less than 10 minutes.

Shane A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

william G. 
Évaluation :
5

No issues. Everything was ready for us upon pick up.

Kevin H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric L. 
Évaluation :
4

I was charged for fuel when the gas gauge was left exactly where it was when picked up. I should have taken a picture so I could dispute it but I did not. Very disappointing.

Allen P. 
Évaluation :
5

This group of people was amazing to work with!

Meghan M. 
Évaluation :
5

Great customer service !! Very friendly and accommodating to needs we had. I would definitely rent from them again.

Russell S. 
Évaluation :
4

inside windshield was spotted as if a spray affected cleanliness of glass. trash on drivers cabin floor. Sticky dried fluid in cup holders. Pillows inside drivers cab. Side door mirrors hard to see thru due to not very clean. Doors in drivers/passenger area very hard to close fully.

Greg M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jack M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Steven P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DONALD P. 
Évaluation :
5

The business was closed when I picked up the truck so I did the 24/7 self service. It was intimidating at first, but it was actually pretty easy once I did it.

cathy T. 
Évaluation :
5

The young lady was very helpful, knowledgeable and friendly

Lori B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda T. 
Évaluation :
5

Luedeman Auto went out of their way to find an auto transport trailer at another location, picked it up and had our 26' truck and auto transport hooked up and ready at 9:00am the following morning. I highly recommend Luedeman Automfor anyone's U-Haul needs

Larry S. 
Évaluation :
4

Except for computer glich all was great

THOMAS B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Haley N. 
Évaluation :
5

Everything was good here. Just as it was explained.

James D. 
Évaluation :
5

This unit could probably use a front end alignment as it wanted to pull somewhat to the right while driving. It could eventually become a safety issue. Other than that, it was a A+ experience.

NANCY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS R. 
Évaluation :
5

Luedeman's was exceptional. They helped make this move carefree.

Fred G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CLAY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim H. 
Non les évaluations ont été soumises pour cet établissement.

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