Évaluations des clients Lumpkin 400 Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Lumpkin 400 Storage

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Preston E.
Évaluation :

The mobile check in process was terrible.

William L.
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We did the self service pickup option. It was horrible because my reservations did not appear on my website account. When I went to pick up the truck I had to call uhaul to fix the reservation problem. It took two service representatives to fix the problem and I was on hold waiting for someone to answer the phone for 34 minutes, all the while being devoured by mosquitoes. I recommend the customer's reservation automatically populates their uhaul account. Also, hire more people to answer the phone. Answering the phone with a recored message saying, "We are experiencing higher than normal call volume" is a bunch of garbage and we all know it! Stop patronizing us with that line. Be honest and say, "We haven't hired enough customer service representatives. As a result, the customer must suffer!" Then end it with an evil laugh!

Rickey A.
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I did have trouble with early check in and out. But both locations were great with helping me with that.

Stephen N.
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Fast service

Kenneth H.
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Le client n'a pas laissé de commentaire.

Leslie R.
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On my order, there was a utility dolly ordered and an appliance dolly. When I was making my choice, couldn't decide on which one. Finally chose the appliance dolly ONLY. Got the truck, only 1 dolly in the back. Not a big deal as that is all I thought I ordered. Then came time to pay. Returned truck, got bill where I was charged for both dollies. If both had been in there, I would recognize my mistake of ordering both by accident, BUT, only one was in the truck but am being charged for both. I asked the person at the desk who said he would vouch that only 1 dolly was in truck. Even asked for refund BUT NOTHING. I thought they were a reputable company but not up to good standards. Won't use & won't recommend. It's not about the amount but the principal.

Phil G.
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Excellent facility and people!

Jason H.
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Le client n'a pas laissé de commentaire.

Tony J.
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Le client n'a pas laissé de commentaire.

Judy B.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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