Le client n'a pas laissé de commentaire.
JOHN F
Customer Reviews for Lyman Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Lyman Auto customer service was exceptional.
THOMAS RI understand it was Christmas Eve when I turned in the trailer, but Lyman Automotive should have let people know that they were closed and U-HAUL should have known as well. Fortunately, I could check the trailer in on the app so it still worked out.
JOHN HThe staff are great and very helpful. The location is also right by hull street with easy access and a gas station right next to it
Ataollah MEverything went very well with the rental
CLARENCE LHe didn't gave space for the trailer but he made provisions for the uhaul manager to pickup trailer.
LORENZO KNo help available
Thomas FMore professional and attractive looking appearance in the parking area.
ROBERT Cvery satisfied with my uhaul and exceeded my expectations.
DUC TNo issues at all during drop off; very quick and efficient.
MELVIN WVery clean, professional, helpful and clean.
Bruce GOnly issue was uhaul website was very slow at this location. Transaction too way too long.
Gary SExcellent service à la clientèle
MAYSA SI had a problem with the app when returning the truck. Have been trying to connect with someone in customer service for over 2 weeks now. Kept on hold for nearly an hour at the return site then, was promised a call back same day. My email bounced back and I submitted a request for help online last week and still awaiting a response. My issue is with national customer service follow up. This location was fine.
David ELynman Automotive was great!! The sales associate was very helpful to me and kind. Thanks a bunch!
Towanda MThe guys helping us were so nice and helpful!
Makenzie Psteering wheel was off center, brakes were questionable, had a shimmy at 60 mph which made it difficult to control and was all over the road. I could not wait to get to my destination and give this truck back. Ive rented a lot of haul trucks and this was the worst driving one but it was clean.
David FGreat service, Easy to talk to
Rodrick BThe team at this location was extremely helpful and very professional. I will definitely recommend them for services.
Michele TThis was not the location I was set to return but the location I was set to return was 30 minutes out of my way. I had been told by U-Haul I could return to the closest facility so I called this one. I returned the trailer to this facility on Friday morning, placing it where they instructed and they said I'd get an email as soon as they input the info. I had a call on Sat. from U-Haul saying I had not returned the trailer and woulds be charged extra. I called the facility Mon. morning and they said they did not have time on Friday to input but did right away.
John FLyman is good people,
Richard Cpoorly lit, drop box not easily visible
Delia EThe person working with me (didn't get his name) was very helpful and informative. No problems, no delays.
Marc sI was charged $250 for dropping off the trailer in Danville VA, which I could do.
Derrick BI have rented several trucks over the years. This truck was the best - smooth ride, clean, drove well, etc. My only complaint, is that I ordered 3 dozen moving blankets, but only received one dozen. These blankets were critical to moving several antiques. I wanted two crucial hours finding blankets, carboard and bubble wrap before initiating our trip home.
Robert BNothing great job
Nathan GGreat service from staff. No issue at all with the trailer. Reasonable rental rate. Great experience.
VANCE BTruck was fine. I ordered an appliance dolly which was not there upon arrival. I had to go to a separate location which added an additional 20 miles to my trip and an hour and a half to my day.
CHRISTOPHER TThe parking lot is not clearly marked where returns should go. I just made an executive decision and hoped it was okay. The guys there are super friendly.
Lisa T