Customer Reviews for M & J Auto Parts
(U-Haul Neighborhood Dealer)

48 évaluations

106 W Wade Hampton Blvd   Greer, SC 29651

(864) 469-0120

Heures

  • Mon–Fri
    De 7 h 30 am à 6 pm
  • Samedi
    De 7 h 30 am à 1 pm
  • Dimanche
    Fermé
Heures d'ouverture spéciales
  • 12/25/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(864) 469-0120

106 W Wade Hampton Blvd
Greer, SC 29651

Services dans cet établissement :

Heures

  • Mon–Fri
    De 7 h 30 am à 6 pm
  • Samedi
    De 7 h 30 am à 1 pm
  • Dimanche
    Fermé
Heures d'ouverture spéciales
  • 12/25/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

John D. 
Évaluation :
1

Let customers know up front all charges &fees. Stop being rude!!

sherrill A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edwin L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda C. 
Évaluation :
5

The staff was very helpful and answered all our questions and concerns

LYDIA W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nevaeh S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nevaeh S. 
Évaluation :
3

We were supposed to return it to Kinnard, they were no longer in business...they sold it to C & S, so we went there, but they were closed on a Monday “ due to sickness”, that's what the sing on the door said, so we went to another location that we just happened on...well, they didn't take trailers....so we went down the road to M & J Auto parts, that “really didn't take trailer”, couldnt find our paperwork in the computer, so after 30 minutes or so of waiting for them to try to call uhaul Corp to no avail, they took the trailer! What in the world has happened to your company!! Wow! Never again! I'd love to hear your response on this experience! No “canned” apologies, please!

Angela F. 
Évaluation :
5

Great customer service, thanks

issam M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bernabe P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas D. 
Évaluation :
3

Couldn't sign my truck bk in ti get the 29$ convience fee

stephania P. 
Évaluation :
1

I was charged for an additional day even though I returned it less than 24 hours after pick up and on top of that, when I finally got them to give me a refund, they forgot to refund me the tax so I'm missing $3,14 which I think is ridiculous

Vladislav B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

christy S. 
Évaluation :
5

The young lady that was working Saturday was not friendly but she was helpful.

Renee A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NARESH V. 
Évaluation :
5

Aucun

Lynn A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN P. 
Évaluation :
5

Seamless rental with only one exception.. The only constructive feedback I would have is that this was not the location I originally rented from. I received a email at ~12:30PM the day before I was supposed to pick up the truck at 8:00AM the next morning. I was moving and had a lot going on so I didn't even notice the last minute change in location until very late and it was quite a bit further away. It actually caused some confusion and a bit of stress trying to figure out how to get the truck. I think an actual phone call to explain why the change occurred and what I needed to do to get the truck would have really helped. It was very possible that I wouldn't have even noticed the email and just showed up at the original location, only to be very disappointed and angry. That said, it did work out and the move went smoothly, so thank you!

steven P. 
Évaluation :
5

Very friendly and professional

Peter T. 
Évaluation :
5

This is a great team, they open early, are very friendly, always willing to help get us on our way. I will use this location for my future moving needs in northern SC.

John N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony T. 
Évaluation :
3

Don't offer online reservations when you know the reservation has to be completed inside the store. In the future have the requested equipment available. For example I requested a appliance dolly M & J did not have one available, but charged me for the dolly anyways and then told me to go to another uhaul for the missing equipment. I was never offered a refund even though they knew I paid for it but never received it. So where is my refund.

Jennie L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul F. 
Évaluation :
5

You could improve by not lying to customers when they call in for a quote and nothing is mentioned about the "rental charge" of $79,......was told the rate for the truck but nothing about the rental charge and a $25 cleaning fee that's added automatically when the truck was just as I picked up. Tried to call but of course the prompt for service after the sale is received no attention,...but if you prompt for a new sale someone answers ,...how convenient,...ready to steal from the customers but not listen to them complain afterwards. Typical of any large corporate,..got big by stealing

Ethan M. 
Évaluation :
5

Barbara, you and your staff went above and beyond any customer service experience I have ever experienced before. Your assistance, knowledge and willingness to help and work with me and my needs during a difficult situation was the only way I was able in successfully completing the task at hand. I will be sure to let everyone I know in need of any of your services to give you a call. I know I will be there again for all my Uhaul and other needs you offer. Job well done and keep up the great work. You are making a great name and reputation in a competitive business and area. Your location is very convenient and easy accessible. You will be blessed beyond measure by the way you treat your customers, your willingness to help others and your reputation will become a staple around town and surrounding areas, you're fair, honest, and upfront and I appreciate your business ethics as well as your personal touch. Uhaul Corp is fortunate to have you on their team. Best Regards, David Johnson and Angie Ashmore Kruse Greer, SC 29651

David J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin G. 
Évaluation :
3

We were given a close pickup location. Arrived and were told no one way truck was available. Had to drive 20 miles to a different location to get it.

Fred C. 
Évaluation :
5

Great service!

Kevin S. 
Évaluation :
4

Be sure fluids are checked. No wiper fluid and the windshield was dirty

Mac B. 
Évaluation :
5

Done remotely.

Todd B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yuleydi M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harjot S. 
Évaluation :
5

no need to improve

William K. 
Évaluation :
5

This wasn't my original drop off location, but I'm glad it's where I was sent. She was so friendly and inviting. The original drop off location, Brushy Creek Storage who magically didn't have room for the uhaul…another story

Chelsea B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHARON H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert V. 
Évaluation :
5

very professional, friendly and fast service. highly recommend this location.

Debbie F. 
Évaluation :
5

The left rear tire needs air and the truck inside was dirty. The dash board and the floor was not cleaned.

Tyrone W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ronald G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Russ D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steve C. 
Non les évaluations ont été soumises pour cet établissement.

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