Évaluations des clients MB Auto Services Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de MB Auto Services Inc

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Natalyn E. le

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Le client n'a pas laissé de commentaire.

David H. le

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I received a ticket in my residential neighborhood for $500 because it's a commercial vehicle and it can't be unattended at any time which I was not aware of. I'm currently fighting it and it's under review so it should be tossed out but I'm not sure yet. So I would make sure to inform your clients to park U-Hauls off the street if they can otherwise they will receive a ticket in this area

Sorial A. le

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Le client n'a pas laissé de commentaire.

Bernard R. le

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Great service great communication. Thanks

Carlos G. le

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Le client n'a pas laissé de commentaire.

Avri S. le

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Le client n'a pas laissé de commentaire.

Adrian C. le

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Le client n'a pas laissé de commentaire.

Tri D. le

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Posted closing hours were different from actual closing hours (7pm vs 6pm). Also, I was told I could drop off the vehicle/keys after hours but that wasn't the case and therefore made things more stressful/difficult on my moving day.

John P. le

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Le client n'a pas laissé de commentaire.

Aaron B. le

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This location was great and the people there were incredibly helpful. My only complaint about my Uhaul experience is not related to this location, but to the Uhaul website in general. First of all, it allowed me to reserve a truck for pickup that was outside the available hours for this location. Second, when my location was changed, I didn't receive anything in writing and neither the app nor the website showed the new address. The website ought to be revised so that it registers each locations hours and doesn't allow you to reserve a truck for pickup outside of a locations hours if that location doesn't have the 24 hour pickup option. There should also be an automatic email and update in the Uhaul system to display the current, accurate pickup data. Those are two major oversights and both of them jeopardized my moving schedule. Thankfully the people at this location in particular were able to work with me to arrange a smooth pickup despite the problems inherent to the Uhaul website.

Anastasia B. le

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I have a serious problem with U-Haul that I would like to report. Your company has adopted a new policy of taking a photograph of both the front and back of my driver’s license and keeping it on file- even after I returned the truck that I rent it- you kept my personal, private, intimate and sensitive personal information in your un-encrypted computer files. I have a SERIOUS problem with that. I believe it is a violation of my privacy and puts my personal and financial security at risk for U-Haul to keep my driver’s license information, photograph, signature, and bank account information permanently in your system and it aggravated me deeply to have to submit to this kind of absurd and invasive policy, in order to rent a truck. I would like you to delete the photos of my driver’s license which you have on file- you do not have my permission to keep them. If my identity or money is stolen- I will be coming STRAIGHT BACK to your company- because I will know exactly where the breach of security that led to the problem came from- and that’s U-Haul. I think it is absurd and offensive for you to retain my private information, full stop. It will influence my willingness to use your company moving forward for my truck rental needs. Even in an era of no privacy- U-Haul is pushing the boundaries of reasonable behavior by retaining so much personal information of their customers, once our business transactions have concluded.

Keith E. le

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Le client n'a pas laissé de commentaire.

Lois K. le

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Le client n'a pas laissé de commentaire.

Julie H. le

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Service was very good. They lady who helped us was nice and very understanding. They explained how to use the truck and helped with adjusting the mirrors and seats. The price was good. The location is right next to the light so when you get out of the driveway there isn't a constant stream of cars that you can't get out. The truck itself was pretty easy to drive. I had a great experience. Thank you!!

abel V. le

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Le client n'a pas laissé de commentaire.

Armont F. le

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Nice staff. They were busy but still got to me quick. I was in and out in 10 minutes

Rebecca M. le

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Le client n'a pas laissé de commentaire.

Lily C. le

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Le client n'a pas laissé de commentaire.

Adrian S. le

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The people running this place are very friendly and fantastic

Gregory H. le

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Le client n'a pas laissé de commentaire.

Milad F. le

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Le client n'a pas laissé de commentaire.

andrea D. le

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Le client n'a pas laissé de commentaire.

Erika B. le

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Le client n'a pas laissé de commentaire.

NamHock N. le

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The lady that helped me was very nice and friendly. in and out in less than 10 minutes. Appreciate the quick service.

CONSTANCE B. le

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Without going in to the whole story, the Beverly Hills location on Wilshire at United Mailboxes failed in every way. Hadn't bothered calling the guy who had the van we were to pick up, was compltely disinterested, didn't call us back after trying to ontat him..TERRIBLE.. (this was Nov. 26 9:30 a.m.). BUT, then we met Elsie at the location we rented from. She was great. Despite us being screwed with the timing and losing two hours of our rental and then having to get it back before closing as no drop off at that location, she was nice enough and smiey enough to make me not want to seriously complain to corporate on how the company operates in L.A. Elsie deserves recognition and a commendation and everyone else should be fired. She even went the extra mile for the next customer by telling us clearly it had to be back for an 8:30 a.m. pick up. It was as though a RESERVATION meant something. Our reservationapparently didn't and threw us into a terrible amount of stress, loss of two hours (we now will have to likely rent again or make additional long trips to storage because of this screw up by U-Haul) and as we had driven all the way to the first location, additional gas and just plain frustration. NOT impressed with Beverly Hills at ALL and hated how the woman couldn't have cared less and was so dismissive. UGH

RIC D. le

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completely unprofessional

Krista S. le

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Le client n'a pas laissé de commentaire.

Susan H. le

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Byron and woman at the front desk were friendly and very helpful.

Susana M. le

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Le client n'a pas laissé de commentaire.

Joshua O. le

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Le client n'a pas laissé de commentaire.

Caroline G. le

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Le client n'a pas laissé de commentaire.

Mehmet P. le

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Le client n'a pas laissé de commentaire.