Évaluations des clients Mt Carmel Auto & Tires

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Mt Carmel Auto & Tires

Cote générale :

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ASHLON L.
Évaluation :

Le client n'a pas laissé de commentaire.

Ernest C.
Évaluation :

This office is in disarray. The lady who apparently does the U-Haul business was not present when I arrived for my appointment. Once she showed up, she seemed confused about my information for the rental, even though I had previously registered on-line.

Fes R.
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Le client n'a pas laissé de commentaire.

Chidale B.
Évaluation :

please hire more customer service personnel...i have emailed your company and called multiple times. long hold times and no reply at all to my email

DAIANA W.
Évaluation :

I had a 0830 pick up. I arrived on the premises and there was no one around, it was a dead zone and cell phone reception was very poor. I had to use my friends phone to call. I called and still no answer. I eventually saw a gentleman and ask him for help. He called a lady and I had to wait for her to get there around 0915 she arrived. While she was polite she was not able to apply the $100 off I was told on the phone I would received for a last minute change in my pick up location and driving 1 hour away. She was not able to adjust the insurance fees and she took a very long time to get the paperwork right. I will never go there again.

ROBERT O.
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Le client n'a pas laissé de commentaire.

Eugene B.
Évaluation :

Nothing

John S.
Évaluation :

very pleasant experience

Stanley Y.
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The drop off location at Mt. Carmel was great. Now the place I tried to drop it off in McCormick (Flip & Ridez) which was more convenient was no open during the posted hours. After waiting 15 minutes and still no one came I had to go to Mt. Carmel - almost 20 miles out of my way.. I was told I could drop off at any U-haul location. Was not the case.

Gary G.
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Le client n'a pas laissé de commentaire.

Christopher G.
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My first drop off location was not open except on weekends.

stephen M.
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Le client n'a pas laissé de commentaire.

Frank T.
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Le client n'a pas laissé de commentaire.

Charles M.
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Le client n'a pas laissé de commentaire.

Évaluation :

I do not appreciate being charged for an extra day even though I was attempting to bring back the truck within 24 hours of having rented the truck just because the agent closed down his computer 11 minutes prior. If this is how uhaul does business, I will go elsewhere next time.

Non reviews have been submitted for this location.

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