Customer Reviews for Mt Clinton Pike Automotive
(Concessionnaire U-Haul dans le voisinage)

109 évaluations

1091 Mt Clinton Pike   Harrisonburg, VA 22802

(540) 432-9852

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam : 8h am à 2h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(540) 432-9852

1091 Mt Clinton Pike
Harrisonburg, VA 22802

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam : 8h am à 2h pm
  • Dim : fermé
Aucune photo disponible
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

Ralph R. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Linda C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Titus D. 
Évaluation :
5

Nate & Kim at Mt Clinton Automotive in Harrisonburg provide excellent, cheerful service

George T. 
Évaluation :
1

INSIDE TRUCK WAS DIRTY AND THE CAB AREA FLOOR WAS DIRTY. wHEN I CLEANED IT OUT FOR DROP OFF I FOUND THE CONTRACT AND OTHER PERSONAL PROPERTY OF THE PREVIOUS RENTER. i PUT 23 GALLONS OF GAS IN FOR A 160 MILE TRIP. THE LOCATION I GOT THE TOWE DOLLY WAS GREAT.

Joe L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher D. 
Évaluation :
2

I was never given any paperwork or sent any via email. I also turned down the added insurance because I had my own full coverage and the uhaul operator would not take it off prior to giving me the uhaul. She stated I would have to call and ask uhaul customer service to take it off. I have used uhaul several time and was always asked not told I had to take insurance and deal with it later. Not good customer service.

Glynease J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly G. 
Évaluation :
3

Requested equipment such as dollys and blankets were not in our uhaul upon pick up. We were charged for them anyways and then charged another fee when we returned the truck for those items not being there. I was very disappointed with the extra charges and the lack of needed equipment for our move.

Johnson T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEITHALLEN G. 
Évaluation :
4

Have worker wear a mask inside

Titus D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jordan D. 
Évaluation :
4

U Haul sister is down and sending me the wrong images with wrong charges....! I had to call customer service and they make me wait for more that one hour 45 minutes on line....! That's not at good at all...! Otherwise from where l rent the truck was a good service. The only problem is with U Haul sistem was or is down....!

Jose D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SELENA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Merlin N. 
Évaluation :
5

Great Customer Service

Jimmy S. 
Évaluation :
5

Excellent service à la clientèle

Jimmy S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jimmy S. 
Évaluation :
3

Would like to have a Guest WiFi that we could use to help with the check-in process. I did send a complaint regarding me needing to fill up the truck before using it, amongst other comments. Over all, a decent experience.

Jonathan F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHIL Z. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Micah S. 
Évaluation :
1

The gentleman at the drop off location did not listen to what I had to say about the rental. He told us we were over mileage, which we were not and he would not listen to my explanation. I had to call U-Haul myself and be placed on hold forever to speak to someone. U-Haul did resolve the issue after they called him and spoke to him.

Micah S. 
Évaluation :
1

I rent a car dolly from Harrisonburg va to pa and drop off in Harrisonburg but my truck broke down so I get a towing truck to back home and I almost pay $800 for tow my truck and the dolly so I call costumer service try to ask them to help me to refund the payment and they said ok we will refund the payment and after 15 minutes somebody call me and said we can't

Riyadh A. 
Évaluation :
4

I was charged $18 for a fuel fee charge, but I returned the vehicle with the exact amount I started with, 7/8 of a tank. The guy at the return end marked it as 3/4.

sally V. 
Évaluation :
4

Very convenient to EMU and surrounding areas.

Annie H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Talsker D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHENELWOOD N. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

MICAELA V. 
Évaluation :
5

No Changes Needed. Pickup was fast and smooth and the return was just as easy. Really glad that my move landed me at Mt. Clinton Pike Automotive.

Teresa H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ryan Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHNRICHARDSON B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kaitlyn H. 
Évaluation :
5

Very helpful, courtesy, and efficient. If I ever need a Uhaul, I know where to go.

Kishia T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caroline S. 
Évaluation :
4

They shared my concern and couldn't believe that they wouldn't give give me the equipment i requested and confirmed the person at pickup did not update the towels in system to the corrected amount. Also said the $12 per toll that the man at pickup stated said sounded like a scam.

Derrick T. 
Évaluation :
5

Keep up the great work.. The service station owner was happy to help.. And Uhaul checkout person had great attitude and was happy to help as well.

Daniel B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steve S. 
Évaluation :
5

No suggestions. I was very pleased and the folks were very helpful. Merci.

Richard C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeffrey N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark B. 
Évaluation :
3

Pick up and drop off was quick and they were very friendly. The truck was clean. The only issue with it was the tire pressure light was on . Also I was talked ( kinda guilt tripped) into paying for "safe move" that I had declined when making my reservation.

Nathan B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SCOTTALLAN B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Titus D. 
Évaluation :
5

Just wish could have used it. We had about 45 minutes because the roll up door was froze shut and we couldn't get it open. It was so cold that the ice wouldn't have melted.

Mary C. 
Évaluation :
2

I picked up the truck on a day that the service center was closed and neither of the dollies I paid for were with the truck. No one to talk to and had to end up calling Uhaul.com for help. My only option was to rent them and pick them up somewhere else. I was told to wait till today to see if my money is returned for the first rentals because they couldn't get ahold of anyone. The moving pads in the back of the truck were soaked and we were unable to use. Worst experience ever with Uhaul.

Pamela S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEWDANE Z. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kenneth H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SOTO E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Margaret B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NATHANIEL W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clifford M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

andre S. 
Évaluation :
5

Great place! Truck was in great condition, had no issues. Customer service was excellent.

Kayla S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashok U. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Caitlin S. 
Évaluation :
5

Parking lot is crowded and hard to get through.

Phillip H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALLENJEFFERY M. 
Évaluation :
3

Truck was 7/8th full of gas, but this 'gas station' had none for sale. Printer was an ancient ink jet which did not work, so they could not provide a printed copy of some paperwork.

Harry S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dyquan B. 
Évaluation :
5

No space to drop off the trailer after use it

Riyadh A. 
Évaluation :
2

Hard to get out of with the truck, employee had left the truck running for over 30 minutes wasting the gas in it.

Sarah H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jodi R. 
Évaluation :
5

Staff at pickup location was excellent and very friendly.

Elliot W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenton D. 
Évaluation :
5

They try hard to stick to your schedule. they are honest. I left my cell phone in the truck and they found it and kept it until I could go back and get it.

Mark D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lisa P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YOBELYS C. 
Évaluation :
5

The people were very nice and helpful.

Nikki M. 
Évaluation :
5

I did not realize that I could purchase gas at this location. I could have avoided an extra stop for fuel if I had known that.

JOSEPHDANIEL E. 
Évaluation :
5

very helpful and professional. Easy drop off

albert E. 
Évaluation :
5

I do not have any ideas on this. Paul

Paul M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kenneth S. 
Évaluation :
5

Very good cust service

Javiar M. 
Évaluation :
5

Fine location

albert E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

amber B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Melissa B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KRISTA F. 
Évaluation :
1

gas tank was not on full, and the indicator on the contract was less than what the gauge showed. On return, the lady tried to charge over $50 of gas, even though the gas gauge was higher than on check-out. She then said that she was reading the wrong gauge, but it felt to me like they were trying to cheat the customer for their own profit. She had already charged my credit card, so then needed to do a credit, which I have still not seen. I cannot trust this vendor.

James L. 
Évaluation :
5

Awesome experience

Alex K. 
Évaluation :
2

Do not let this business contract with U-haul.

Mark C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles V. 
Évaluation :
4

Nice lady

Drey T. 
Évaluation :
1

Sketchy

Drey T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lindsey F. 
Évaluation :
5

Nothing- stafff at this location were very friendly and helpful

Jerri A. 
Évaluation :
5

Nothing. U have actually made it better with having just one rate. Thank U!!

Jason J. 
Évaluation :
4

Nice group of people very helpful

lee H. 
Évaluation :
2

I have put in a ticket already to address this, so hopefully it is fixed. My guaranteed location pick up was not at Mt CLINTON PIKE...my guaranteed pick up was at West Main Street. I have the reservation number and a printed transaction receipt to say this. The lady behind the desk at West Main Street was rude and directed me to the next UHAUL where my reservation was. She didn't want to even hear my reservation number or even apologize that my GUARANTEED rental was not there. She talked to me as it I got the location incorrect when I had the receipt in front of me. I see that your website now says MT CLINTON PIKE...when West Main was my location. I am owed $50 per your guarantee...if you need a picture of my receipt i will gladly send it to you. MT. CLINTON PIKE employees, by the way, were very nice. They were very helpful as well. Their parking lot is very small, but everyone was wonderful---seems to be they can teach West Main a little about customer service.

Patricia F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nicole A. 
Évaluation :
2

When you make a reservation to pickup at a place and have it confirmed to pick up there you should not have to go 45 minutes back the way you just came from to get your rental. Was not happy about that!!!

randy S. 
Évaluation :
4

Very polite

Keenan W. 
Évaluation :
5

I needed an auto trailer to travel three hours and pick up a disabled vehicle. The folks at Mt. Clinton Pike Automotive provided exactly what I needed, when I needed it. They offered the flexibility to work around my work schedule for pick up and drop off. They were fast and efficient with the paperwork, and they provided excellent assistance with hookup and unhooking. All this made it possible for me to retrieve my disabled vehicle from 3 hours away in a very tight window between two work shifts. Thanks Mt. Clinton Pike Automotive, and U-haul!

Steve Y. 
Évaluation :
5

All good, very friendly and polite people, had very good experience.

William F. 
Non les évaluations ont été soumises pour cet établissement.

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