Customer Reviews for MTI Auto Sales
(U-Haul Neighborhood Dealer)

Évaluation :

4

Originally made a reservation with the Lee Court Clayton, NC 27520 location since it was closest to me. I arrived for scheduled pick up only to be told they didn't have the truck and I would have to go somewhere else. Very unprofessional - they could have called me and saved me a trip to their location.

Évaluation :

3

No help in getting the trailer hooked up.

Évaluation :

4

I think I left my house key on the cup holder in the truck

Évaluation :

1

My uhaul did not have dashboard lights so I could not see what speed limit I was going at night. Therefore I could not drive the uhaul back to the location that night. I was still charged for the extra day that I had to keep the uhaul.

Évaluation :

4

Having to move cones to access the property was a hassle.

Évaluation :

5

The trailer was old and leaked during a rain Unfortunately stained a loveseat

Évaluation :

3

Truck was clean but not well maintained. It struggled to change gears efficiently and blew out smoke cloud when started and starting. Needs some TLC.

Évaluation :

4

Make your app for mobile pick up easier to use. I lost a lot of time because things were not working properly.

Évaluation :

5

Very friendly staff. They did great.

Évaluation :

3

I was told the gas was full, and I would have to return it full. However, it took eight gallons to fill the tank when I only drove 19 total miles. So, it was not full, and I paid for gas that rental location should have already had in the truck.

Évaluation :

1

All your locations are very confused and each person has a different story depending on who you talk to. Was charged $64 more as stating I had an extra day when I picked up and returned truck the same day. Was informed I could drop off at nearest location. Then harassed two days after I dropped off truck stating I never dropped it off. All absolutely ridiculous and not customer care. Would definitely not recommend your company and plan to tell everyone the horrible experience.

Évaluation :

5

Mti is great customer service timing absolutely nothing to complain about thanks

Évaluation :

4

Small scale Uhaul center but had what I needed and the young lady in the office was great help! Easy booking, easy return. I rented an open trailer. $25 for a day. I would rather pay that than to have one sitting in my yard with just occasional use. Merci encore!

Évaluation :

5

Rien

Évaluation :

5

They charge me for delivery after hours as if to say I have control over their store hours.

Évaluation :

5

Very friendly staff. 10/10

Évaluation :

1

Don't give people trucks with no gas that break down 6 miles down the road. The nice girl at the desk was as helpful as she could be, but the rest of the process was a 2 hour disaster.

Évaluation :

5

The attendant was very helpful and friendly. Excellent service à la clientèle.

Évaluation :

5

Excellent

Évaluation :

2

Trailer had a flat tire and attendant said they had no air tank but I could go to the gas station and fill it. Not knowing if the tire was bad I told her I was not comfortable with that so she did have another trailer. I had to hook up and unhook both trailers myself which does not seem like good policy.

Évaluation :

5

Easy to find and friendly service

Évaluation :

5

Great people working there, Very friendly and helpful.

Évaluation :

5

The staff here are pleasant to deal with. They look professional and have a clean retail area. The lot doesn't have much in regards to inventory, but it's super convenient.