Le client n'a pas laissé de commentaire.DCarre W.
Customer Reviews for Machado Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Lake Elsinore, CA 92530
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 8h am à 5h pm
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Good serviceSIMON N.
Le client n'a pas laissé de commentaire.BENJAMIN G.
Very easy to locate and very friendly staff!DENNIS G.
replace employee; most unprofessional experience I've had in a long timeJESUS R.
Le client n'a pas laissé de commentaire.CHERIECE B.
Le client n'a pas laissé de commentaire.Sinuhe O.
There was not clear instructions as to the drop off. When i was told i could drop it off on Tuesday they said i had to be there before 730 pm because if i was not the gates would be closed and they were going to charge me for another day. I returned it on Tue. 3/11 at 540 and still was charged an extra day. I am a little upset about this.JOSEPH W.
Le client n'a pas laissé de commentaire.DELORICE B.
The office was very cold. We had a reservation, but the staff gave us the wrong truck, then called us and urged us to hurry our return as they had another customer who was waiting for the truck we were given and were upset. The staff called us again after we advised them that we would be back in 30 minutes, making us feel unappreciated.GREGORY J.
It was a learning experience and the help was thereGILBERTO M.
Awesome customer service ðŸ˜ŠPaula M.
Le client n'a pas laissé de commentaire.Josh P.
Manager should be aware of pickup and charges requested. My husband was charged for SAFEMOVE, and we had already declined coverage.CALVIN G.
Le client n'a pas laissé de commentaire.John K.
The mirrors are not adjustable. I rented a truck at 1:30 pm.but had to have it back at 8:00 am the next day, but it still had to pay the full charge.KIMBERLY S.
I rented the truck from hemet they made drive to lakeshore to pickup the truck...the lock won't open ...I was on a time limit and the could told me about the gas I didn't have time to read the contract and they gave the key and said first truck and it was the second one didn't even walk me over to show me anything they weren't busy we where the only customers....JOHN P.
Le client n'a pas laissé de commentaire.Alfred A.
Le client n'a pas laissé de commentaire.Desmond K.
I guess I can't really blame the place, but there should be some kind of back up when the renters don't return the truck so the next renter has nothing to rent. Maybe space the time out more so people can be notified. Went to pick up my reserved truck at the allotted time only to find out the truck had not been returned. 3 1/2 hours later they finally showed.Kellie T.
Le client n'a pas laissé de commentaire.MARGARET F.
Le client n'a pas laissé de commentaire.Luis Q.
Le client n'a pas laissé de commentaire.Hector C.
Le client n'a pas laissé de commentaire.Leonard B.
Everyone was so helpful and nice!Lindsay U.
I was double billed. 2 completed transactions. Not pending one!SONIA V.
I was charged for an extra day and I am not able to get anyone on the phone or via email to talk about it :(Glenda J.
It was easy to pick up and stop off.Deon H.
Le client n'a pas laissé de commentaire.jeremy T.
Very good trailer.RUSSELL J.
Have truck available when customer gets there, put correct mileage used when customer returns truck early overall bad service will be notifying friends family and co workers not to use machado u haulTimothy E.
I hate having to rent on a weekend with extra cost but at least the service here makes up for it. Great people and always clean vehicles.shaun C.
Le client n'a pas laissé de commentaire.Dareon K.
Friendly quick service. Will be backTerrance H.
Le client n'a pas laissé de commentaire.JOHN M.
Le client n'a pas laissé de commentaire.joni S.
The truck was dirty, and not clean when we picked it up. The staff were not very helpful.JOSEPH V.
Quick and go! Awesome serviceJose R.
It was the perfect drop off. I cannot think of anyway to improve it.Joseph S.
Le client n'a pas laissé de commentaire.ALEJANDRO A.
Le client n'a pas laissé de commentaire.Montrell F.
Great customer service! They explain the gas meter level very well.Chris M.
Le client n'a pas laissé de commentaire.William F.
Le client n'a pas laissé de commentaire.Ashaki H T.
great guys there, will definitely rent againNICHOLAS M.
Vendor did not honor a full day rental. Rude and blunt customer service. Double charged cardCHELSEA G.
Le client n'a pas laissé de commentaire.Annalise S.
Le client n'a pas laissé de commentaire.Kory D.
Le client n'a pas laissé de commentaire.GAIL C.
The old guy that was helping me was having an actitud towards me. I didn't feel welcome To his place. Everytime Has asked for something he just look at me with out talking. Makes me very uncomfortable. This is my 2nd time . 1st time was a lady( better experience) thats why I went back. Never again.luz C.
Le client n'a pas laissé de commentaire.DALEND B.
Handy. Very slick technology.BILL G.
Le client n'a pas laissé de commentaire.brenda N.
Pick up was a breeze. No hassle, and the truck was very clean. Renting the truck was overall a good experience, the only reason I'm giving an â€œaverageâ€ rating is because I was given the rental for 6 hours. I only used the truck for 2 hours and the gas meter was still on full when I returned the truck. I was still charged a gas fee, which I thought was a little ridiculous.Brooke V.
Le client n'a pas laissé de commentaire.Matthew W.
Le client n'a pas laissé de commentaire.ELSA G.
Le client n'a pas laissé de commentaire.RICHARD W.
Everything went smoothlyROBERTO C.
Very helpful and respectful of my need to distanceLINDA C.
They charged me an extra 1,25 $ for gas when on UAHUL contract it says 4,25 $ no military discount and call customer service. I guess they tried... I will never use or recommend UAHUL again to anyone.Lydia M.
Le client n'a pas laissé de commentaire.MATTHEW M.
Le client n'a pas laissé de commentaire.MIKE B.
It was a pain in the butt to use the telephone for registration and checking the truck out. It took about 30 min to check in and get the truck and another 30 min to return the truck. I understand and appreciate the staff abiding the Covid rules to keep us safe. Thank you. The staff was pleasant, professional & understanding.Lorna A.
Le client n'a pas laissé de commentaire.John D.
Le client n'a pas laissé de commentaire.Michael H.
The wrong amount of money was charged to my credit card and I am going to take legal actionMICHAEL D.
Le client n'a pas laissé de commentaire.Jenise M.
I was overcharged..290,33 $ for a 6 day rental at 20 $a day!Katherine M.
Le client n'a pas laissé de commentaire.Priscilla H.
You charged me twice for the rentalSteven S.
Several glitches in the online/phone app. Go back to the old ways.Rita B.
Keep up the excellent service!Zada H.
Le client n'a pas laissé de commentaire.Tracye J.
Be more helpfull.Quinton J.
The staff were very nice and took care of all my needsEdwin B.
Le client n'a pas laissé de commentaire.Vincent G.
The app didn't work and I didn't find the worker fast and responsive. I had to explicitly ask for him to run the transaction manually. Not social distancing. Not wearing a mask. That is not goof service.Tiffini B.
Checking in and picking up the vehicle process is not clear. Too many steps in the process. Should be simplerMalcolm R.
Le client n'a pas laissé de commentaire.Hye C.
Le client n'a pas laissé de commentaire.DAVE M.
Le client n'a pas laissé de commentaire.Moises M.
Le client n'a pas laissé de commentaire.Curtis H.
Le client n'a pas laissé de commentaire.Edwige O.
The two individuals working there (a female and a male) make u feel unwelcome. He didn't greet us when we walked in and upon leaving he threw the keys on the counter instead of handing them to us. When we dropped off the truck I asked if she had my correct email to send the receipt and she said â€œif u gave it to me correctly then I have the right one â€œ. When I tried to read her my email she cut me off and said we are done.FRANCISCO P.
Your price's are Outrageous and very expensive.. I'm dissapointed ??Gilbert R.
Car was dirty back of the truck smell awful heavy weed . Basically someone smoke back there after all I go far I couldn't bring the truck back . Now all my stuff smell weed I can't even unpacked they all staying in garage for fresh out. I called the office to let them now as usual they didn't answe. Guys was working there had a bit attudie issue . Look and sound like he didn't want to work.Nora H.
The African American woman who worked the desk was very helpful and courteous. I apologize for not remembering her name.Laura C.
Le client n'a pas laissé de commentaire.Cindy S.
I was charged 25 $for cleaning fee, the truck was not clean when I rentJinwen Y.
?? thank youARTURO G.
Le client n'a pas laissé de commentaire.Jamie S.
Excellent service!!! I will definitely come back here if I need a rental truck!!! Very nice customer service as well as very professional??Kirk B.
Helped with all concernsMonica S.
Le client n'a pas laissé de commentaire.Montrell F.
There was an error on my invoice - charged more for the blankets. I was able to call them and fix the issue but it was very hard because of the language barrier.Jacklyn H.
Le client n'a pas laissé de commentaire.Edman S.
Le client n'a pas laissé de commentaire.William L.
Le client n'a pas laissé de commentaire.MARIO G.