JORDAN B.
Le client n'a pas laissé de commentaire.
Évaluations des clients Macks Moving Company
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Macks Moving Company
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Ricky F.
Everything was perfect. Thank you very much.
Keelin B.
When you first enter it seems a little sketchy and it was kind of hard to find the office. The people were nice though and we got our truck pretty quickly.
Timothy L.
Everyone was very helpful and accommodating.
Rachel C.
I received a text that said I must fill out a form when returning the truck or incur a $20 next day processing fee. When I attempted to fill it out, the webpage wouldn't let me submit until I snapped a photo of the milage and fuel. I attempted to take the photo via the button built into on the web form but it wouldn't let me take it, therefore it wouldn't let me submit the form to return the truck. (with location services enabled). I don't think it's fair that you insist I fill out a form or get charged a fee and that form doesn't work.
Jesse S.
the lot was filled with cars, and it was tight squeeze to drop off the truck. When they are aware that a truck is being returned, even when they are already closed for the day or evening, they should ensure that there is maneuverability/space available for the returning truck.
michael D.
The girl who represented Uhaul was great: give her a raise
Bill T.
The sales person was super friendly and efficient! Great company!
Frank P.
The rental women was excellent. Made the process very easy and friendly. I have used this u haul location before and have not been disappointed.
JOSEPH M.
No gas station close. Not inviting
Alexandra D.
The process to get the key was a bit confused - there seemed to be some miscommunication between U-Haul and the pickup location. This seemed to be the fault of the location, not U-Haul. U-Haul itself was very proactive and accommodating when I had to switch out the trucks for a bigger size at the last minute.
Jacob S.
Both of the women working here that day were so kind, helpful, and fun amidst some technical errors. They were very helpful and supportive. Very grateful for them. Also, ShaVonne at the local Uhaul office was wonderfully helpful as well in dealing with the errors and getting me back to what I was hoping my service would be. Great customer service all around!
Benjamin B.
Easy pickup, friendly staff, good selection of equipment. I would happily rent from them again!
Gary W.
Friendly and personable representative in the office. The van we rented was in great shape. We would recommend them without hesitation!
KENNETH B.
Staff was fantastic! Truck was ready when I arrived. All was in order.
Kelly H.
I dropped off truck after hours.
Scott R.
right taillight was out, no easy way to fix it
Brandee H.
The location staff was amazing and beyond compassionate. So helpful and understanding to the emotional and delicate situation.
Josh F.
Honestly nothing super convenient and really friendly knowledgable staff to deal with. I will definitely be using this Uhaul again, Maybe just pick up the online presence because when I was looking the other ones on the area came up first but I think this one was much better to deal with.
Jack B.
Your employee was very helpful and pleasant. Upon leaving she ran after me because she found my phone in the truck.
Jazmine V.
The workers were friendly and inviting. Quick, Simple, and helpful. Also is a unique and cool location.
Jah Asia O.
Managers should know pricing before quoting a customer. They should also give customers what they ask for. For example, I requested a 17 inch truck and was provided with a 15 inch truck. Not a huge difference but if I paid for one and it wasn't available, shouldn't someone have told me? On top of that, the manager, Dwight to be exact quoted a different price each time he contacted me. That was extremely frustrating. I will never do service with this company again. Neverrrrrrrr!
Jeannette C.
Person at the location was very polite and helpful. She knew what she was doing!
Evan L.
Overall great, easy, and friendly service. Maybe just a sign for where check in is? So that people know where the desk is, it is kind of hidden.
courtney J.
Asked for a dolly and Mack's didnt have one and sent me to Cohoes to pick one up. Cohoes didnt have one either but I was still charged for it.
Laura G.
best!
David S.
Everything went well. Truck performed well and personnel were friendly and efficient. Thanks again for a good experience
Haut de la page