Évaluations des clients Mac's Inc Fargo

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Mac's Inc Fargo

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Jared L. le

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Online rental and pickup was absolute garbage and took at least 3 times longer to actually get completed than it would have just doing it in the store. Will never, ever, ever use that again. Not the store's fault, just a horribly designed system.

Emily S. le

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Le client n'a pas laissé de commentaire.

danielle M. le

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Macs hardware was a great location. Uhual's website and customer service on the phone is absolutely horrible. The location itself was great. But I would rate Uhaul as a company poorly for them having to deal with its constant complications.

Don H. le

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micheal T. le

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I need to speak with a manager ASAP I was charged for 4 days and I never had it that long

Kevin C. le

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Le client n'a pas laissé de commentaire.

Chris B. le

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They told me I could pick up truck early went there and they were not even open till noon. Have me wrong truck size. Told them I may need truck a day longer when I rented it never said anything about a price increase if you added on. Not a happy camper....

Duane Y. le

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Le client n'a pas laissé de commentaire.

Timothy S. le

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Le client n'a pas laissé de commentaire.

JEFFERY S. le

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They did ask if I needed help to hook up the car trailer and that was it. The truck had electric overdrive that I discovered. They did not have moving blankets. And when I had a problem with the truck on the road they were no help at all.

peggy P. le

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Le client n'a pas laissé de commentaire.

sarah E. le

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Le client n'a pas laissé de commentaire.

perry H. le

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I reserved a car dolly. When I came to pick it up you didn't have one. Your staff seemed confused and unsure what to do. They gave me a car hauler that the lights didn't work on. After wasting a lot of time they got the lights working. Turns out, my car wouldn't load onto that hauler. I didn't know this car hauler wouldn't work until I tried to load the car on it. I had to bring the hauler back. Then a manager found a car dolly at a different location. After wasting 3 hours of my time you finally got me a car dolly. When someone reserves something you should have one for them. That's the point of a reservation. I tried to explain this to your staff but they seemed unwilling to listen. I was overwhelmed by the incompetence the staff at Macs and your 13 Ave location showed.

allan J. le

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Le client n'a pas laissé de commentaire.

Arlene S. le

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Le client n'a pas laissé de commentaire.

david V. le

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Please update the list of car models. They kept telling me over phone that my truck would not be able to tow what it was that I needed to town, because they could not and did not have the right car model in the system. I called 3 times with the same guy telling me it wouldn't work. Finally on the 4th time, a different guy picked up and finally made it work. It was a headache trying to rent this auto transport trailer.

Nihad B. le

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Trailer worked just fine. The only surprise was that I brought my 2" ball hitch and was told it's a 1 7/8". I think hauling a vehicle requires a 2" could you please check this out and let me know. Thanks

Ray C. le

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Le client n'a pas laissé de commentaire.

Tarik T. le

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Le client n'a pas laissé de commentaire.

keith B. le

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Le client n'a pas laissé de commentaire.

le

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Le client n'a pas laissé de commentaire.

linda H. le

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Le client n'a pas laissé de commentaire.

bruce D. le

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Le client n'a pas laissé de commentaire.

Marvin M. le

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Leaving the Main Ave store in Fargo after checking on our truck reservation my wife tripped on something sticking up in the parking lot and fell bruising her shoulder, elbow, both knees and cut in her hand. I asked U Haul employee for help getting her up he was not concerned, didn't ask if she was hurt and just said they were going to fix the lot last year but didn't get around to it but should do it this year. We asked for a first aid kit for the cut on her hand, elbow and knee and after what seemed a long time he came with a band aid.

David S. le

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The fuel tank was marked as full and it was not! I drove the truck 16 miles and had to put 6.5 gallons of gasoline in when I returned the truck. The fuel tank not being full was brought to the gentleman’s attention prior to me leaving the lot but I was reassured that the truck was full of gas. This cost me $18.00 where it should have only come to $5.00 maximum to refuel the truck when I turned it back in. I was pissed but I was not going to take a chance and get changed U-HAULs price for fuel! NEVER AGAIN WILL I RENT U-HAUL!!!

Bob G. le

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I was not contacted where to pick up my truck

MARK H. le

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Le client n'a pas laissé de commentaire.

Anthony W. le

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Le client n'a pas laissé de commentaire.

Kevin O. le

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Le client n'a pas laissé de commentaire.

Blake G. le

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Le client n'a pas laissé de commentaire.