Évaluations des clients Macs Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Macs Inc

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Brock F. le

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Le client n'a pas laissé de commentaire.

Megan S. le

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The staff was nice, the truck was great. I do however have an issue. I have used your service and uhaul services at other locations. I was never told to do a check in after hours using my phone or taking pictures. I returned the uhaul, dropped the keys in the box and went out of town. Later I see I have texts telling me I'm going to be charged for an after hours verification fee. No one told me this when I rented this. I was moving, not looking at my phone. I just thought it was a pretty crappy thing to do to someone.

Jacob R. le

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Le client n'a pas laissé de commentaire.

Terrill B. le

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Le client n'a pas laissé de commentaire.

LANCE G. le

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They were awesome in Fargo!

Gail A. le

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Le client n'a pas laissé de commentaire.

Prince L. le

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Le client n'a pas laissé de commentaire.

Zachery F. le

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Le client n'a pas laissé de commentaire.

Christopher H. le

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Have the tanks full of gas when a new customer picks up.

Randall B. le

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Le client n'a pas laissé de commentaire.

Greg G. le

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The staff was professional and helpful. Thank you.

Sergio C. le

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Le client n'a pas laissé de commentaire.

Ira D. le

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Le client n'a pas laissé de commentaire.

Chad H. le

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Le client n'a pas laissé de commentaire.

Lori T. le

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Nothing!! Shay at Mac’s Was phenomenal! Service she gave was amazing. The truck is a piece of junk, but it served it’s purpose. ??

Caroline F. le

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The truck stunk like cigarettes or cows and the back wasn’t swept out. This is the first time I rented from this location.

Todd N. le

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No problems

Christina D. le

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All of the staff are super friendly. I was on my way in record time. Two huge thumbs up.

Mark A. le

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Le client n'a pas laissé de commentaire.

Lou M. le

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Great location! Very friendly and professional. Came out to greet us when we arrived, large lot, easy to get around in.

Samantha L. le

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The truck needs some maintenance - needs bright beems on the headlights and the drivers windshield wiper did not work - both of these made traveling in the rain at night VERY hard and dangerous.

Sharon B. le

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The staff was very friendly and helpful which made it easier for me in moving my son into a new apartment. I had no worries and the truck was the right size. Thank you for your service and recommendation!! I

Dan M. le

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Le client n'a pas laissé de commentaire.

Viviana M. le

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The truck I picked up was in poor shape when I received it. It was leaking water from the top of the windshield on both ends due to it was raining. The inside was full of dust and sticky soda residue. The uhaul box itself was full of sand/dirt that I swept out bekuz I did not want to load my things in there like that. The person that assisted me was really nice.

Gail P. le

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Le client n'a pas laissé de commentaire.

Timothy T. le

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Shae at MACS was very helpful and hooked up for us. Great service

Patrick R. le

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Le client n'a pas laissé de commentaire.

Paul S. le

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Le client n'a pas laissé de commentaire.

Dale B. le

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Le client n'a pas laissé de commentaire.

Brandan D. le

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Le client n'a pas laissé de commentaire.

Troy S. le

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Le client n'a pas laissé de commentaire.

Clifford H. le

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Excellent customer service!

Bethany C. le

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The truck was running a little rough but it was just in town driving so not big of a deal however for those wanting to take it out of town they might want to have it looked at. Really good customer service. I left something in the truck and the Mac's employees were super helpful in retrieving this. Thanks much, Bethany

Cody K. le

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I reserved equipment. It wasn’t there. I had to drive to the next town to get a single furniture dolly. If I had known this I would have rented there instead. Poor customer service. Poor work ethic.

Vickie O. le

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Le client n'a pas laissé de commentaire.

Todd M. le

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Le client n'a pas laissé de commentaire.

Matthew O. le

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Honestly this location is great only because the employee made it great. U-haul seems quick to make a sale but fail to deliver. I had the truck, dolly, and blankets on one reservation but I had to go to multiple locations to pick it all up... with 0 prior notice from u-haul. Your company needs to fix its delivery to clients. This isn’t an employee issue it’s a company issue.

Christina F. le

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When someone reserves a truck stating they need at 9 am ..but cant pick up until 330pm can really screw moving plans up ..

Christopher V. le

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Le client n'a pas laissé de commentaire.

CHARLES R. le

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Very helpfull. Listened to my problem attentivly. Made notes in the computer. forwarded my complaint. Downed trailer for repair.

Michael S. le

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Le client n'a pas laissé de commentaire.

collin H. le

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Le client n'a pas laissé de commentaire.

Deanna L. le

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Le client n'a pas laissé de commentaire.

Daniel J. le

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Le client n'a pas laissé de commentaire.

michael R. le

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Le client n'a pas laissé de commentaire.

Angelica V. le

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I made a reservation almost a month in advance. The day before I pick up everything on my reservation was changed. Location and time requested. I had to call in and get it changed and the pick up time I originally requested was no longer available. Your service is unreliable. It made an already stressful time more stressful. I will not ever use Uhaul again. Id be willing to pay more for better service and reliability at a different company. I would also never recommend a friend to use your service either and will be sure to warn others about my experience. This has nothing to do with my pick up location. Macs in Moorhead MN was fine and my experience there was pleasant. Please figure out your logistics or stop taking reservations once you've over extended yourself.

Matthew G. le

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Le client n'a pas laissé de commentaire.

Bruce M. le

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Staff was very friendly and helpful.

Mike L. le

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Le client n'a pas laissé de commentaire.

Rolf B. le

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Le client n'a pas laissé de commentaire.

Michelle L. le

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I was happy with my service at this location. However, I was very disappointed that my truck rental pickup time was moved to the evening even though I requested to pick it up in the morning. I had to spend over an hour on the phone on Mother's Day to get a truck before my movers showed up the next day. I made this reservation 3 weeks in advance. I do not blame this location for this problem. It is clear that this is just how Uhaul operates.

Michelle L. le

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I was happy with my service at this location. However, I was very disappointed that my truck rental pickup time was moved to the evening even though I requested to pick it up in the morning. I had to spend over an hour on the phone on Mother's Day to get a truck before my movers showed up the next day. I made this reservation 3 weeks in advance. I do not blame this location for this problem. It is clear that this is just how Uhaul operates.

Gary T. le

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EXCELLENT CUSTOMER SERVICE!

Linda M. le

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Le client n'a pas laissé de commentaire.

jayme T. le

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Le client n'a pas laissé de commentaire.

Paul H. le

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I had to go to 3 locations to finally rent a car dolly

David N. le

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I ordered moving blankets but none were available at this location. I had to go to a Fargo location to pickup. Not a huge deal but took additional time.

Steven B. le

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Very helpful and friendly staff. The auto trailer was a great choice, easiest car move I have ever had. The video gave instructions on how to load a car and gave me the confidence to do it alone. It was a very helpful touch.

Cheryl E. le

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Le client n'a pas laissé de commentaire.

Diane G. le

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Le client n'a pas laissé de commentaire.

carter N. le

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Everything was great other than one of the employees had helped me line up and attach the trailer but didn’t tighten it down on the ball. This resulted in the trailer running into the back of my trucks tail gate and making a hell of a dent when I loaded my car.

Michael E. le

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Le client n'a pas laissé de commentaire.

Jeffrey L. le

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Le client n'a pas laissé de commentaire.

Zach T. le

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Drop off at this location was easy due to the large parking area.

Dylan C. le

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Le client n'a pas laissé de commentaire.

Mary G. le

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The truck was acting strange... it felt like the engine was "jumping." The cab of the truck smelled like body odor. I don't expect new vehicles, but I would never have taken this truck out of town. Also, the UHAUL people were amazing, friendly and very helpful!! The person behind the counter when I returned the vehicle was very helpful in trying to find the person who could help me... I had to wait a few minutes because they were doing something else and she made sure I was helped as urgently as was possible... I appreciated the sense of urgency... while respecting the other customers' needs.

Alexander A. le

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Was charged an additional $20 fee for an extra day. Was told when asked rental clerk at pickup location that I had untill end of specific drop off location bussiness hours to drop rental unit off...

Adam P. le

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Le client n'a pas laissé de commentaire.

Elba S. le

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Le client n'a pas laissé de commentaire.

Karl S. le

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Le client n'a pas laissé de commentaire.

Derek A. le

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Le client n'a pas laissé de commentaire.

Barbara P. le

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Be able to have one day rentals

Patty T. le

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Le client n'a pas laissé de commentaire.

LEONARD V. le

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I had the trailer reserved for approximately two months ahead of due date. On the day before pick-up, I did get a call from a restricted number but was not able to take the call and was skeptical of the restricted number. I was confused when I got the text message and email notice for the changed trailer size and location. I thought something had gone wrong with the reservation so I called the number listed in the email. My only suggestion might be a small statement from U-Haul in the email or text notification saying something like due to availability the trailer has been upgraded and the new pickup location is:. Everything went well and would recommend U-Haul services.

Tyler M. le

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The people I worked with we're very helpful. The overall experience was marred by the policies that UHaul as a company has in place. There is no reason that trucks should be rented out with no intent to fill the order.

Glenn H. le

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Great service and helpful staff

anthony S. le

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Everything was explained up front and pick up and drop off was easy.

nelson C. le

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The truck we got had damage to the grandmas attic that was not pointed out to us. We ended up having water damage to a bunch of our stuff due to this. I blame the company for hiding this and not fixing it before giving it to a customer or at least being transparent and up front about the damage.

Jeff A. le

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Le client n'a pas laissé de commentaire.

Mohammed F. le

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Le client n'a pas laissé de commentaire.

DeLynn B. le

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Le client n'a pas laissé de commentaire.

Kris O. le

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Le client n'a pas laissé de commentaire.

Dale J. le

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Le client n'a pas laissé de commentaire.

Sandra W. le

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Gal who checked us in had great costumer service skills. She was friendly and helped us with everything.

Kara M. le

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I had to drive 80 miles out of my way just to pick up a truck.

Keith M. le

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Le client n'a pas laissé de commentaire.

Cynthia S. le

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Le client n'a pas laissé de commentaire.

Cade C. le

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I thought the service was excellent and the equipment was in excellent shape. The gentleman was very busy because they were done a person at opening time but he still did an excellent and thorough job with us. I would go back again!

Jay R. le

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Le client n'a pas laissé de commentaire.

Thor R. le

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More accurate fuel gauge.

Gary V. le

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Need some signage ,hard to tell it's a U-Haul site._

Randy R. le

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The UHaul website said furniture dolly and 2 wheeler were available. This location said they never have them. Store manager Chad very helpful.

Christa B. le

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Le client n'a pas laissé de commentaire.

mike S. le

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Le client n'a pas laissé de commentaire.

brett E. le

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Le client n'a pas laissé de commentaire.

evelyn V. le

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Le client n'a pas laissé de commentaire.

Kathryn M. le

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Easy fast friendly!!

Lora A. le

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Very friendly staff who were helpful and kind. The trailer was perfect!

Bradley K. le

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Online sign-up was confusing, as thought I had reserved the trailer at Fargo location. Went to Fargo to pick up trailer, was told they had none available, and my reservation was at Moorhead (Mac's) location. Service at Moorhead was very good.

TODD L. le

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Le client n'a pas laissé de commentaire.