The app wasn't working properly at time of pickup. I called to get it fixed and it was a 45 minute wait. After 1,5 hours later the gentle who owns the pick up location finally got me in 2 hours after I was set to pick it up. When calling in to customer service I was basically told sorry about your luck! NEVER AGAIN U-HAUL!!
Paul W.
Customer Reviews for MAD Equipment Company
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
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I have a receipt for $42 when I returned the uhaul I rented the entire uhaul system was down so they was unable to process my payment then so they said they would be sending me an email for confirmation of payment which I have yet to receive and my account is negative $100 even smh I only drove 9 miles gas was 3/8 of a tank so I returned it with 3/8 tank I was con out of $100 I'm highly upset about this during an already time of struggling because of moving process this business is not very professional I will not be using this business anymore they completely lied to me about everything that was mentioned to me.
Robert C.Great service as always.
Roy W.It was so pleasant I can't imagine how it could be any better.
Robert H.Connie and Justin in Bardstown, Ky. at MAD equipment were THE BEST EXPERIENCE IN RENTING WE HAVE EVER HAD. They were kind and helpful.
William W.First class all the way. Very helpful throughout the whole process. Je la recommande fortement.
DAVID H.The people at this location were very efficient and courteous! Excellent experience!
SHARON G.