ID was not checked to be sure I was who I said I was and clerk was very inattentive, stayed on the telephone the entire time I was there. Was just handed contract and told where tow dolly was located- nothing more.Tammy H.
Customer Reviews for Magees Auto & Detailing
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Tylertown, MS 39667
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - mar : 7h am à 5h pm
- Mer : 7h am à 3h pm
- Jeu - ven : 7h am à 5h pm
- Sam : 7h am à 12h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Gerald S.
Le client n'a pas laissé de commentaire.Robert J.
I received better services at this location the Uhaul service for 1303 W 7th Street were VERY unprofessional, after waiting over 30 minutes before reaching check out and starting my paperwork they gave my 26 foot Uhaul to the lady sitting next to me I was not happy camper being i was told "O" that's how things happen!!!!! And I still haven't received my 50 $credit nor my 40 $refund. Lesson learned reservations didn't mean anything to these people.wanda C.
I had trouble securing a Uhaul truck in our region, and an agent at another location found me a truck at McGee's. From the beginning of my contact with them, they were helpful, friendly, and did not let me down. They remembered who I was when I called. Excellent service in a stressful time.Victoria B.
Le client n'a pas laissé de commentaire.Noel B.
The trailer needed a good washing and sweeping, but it didn't bother me. Tires in excellent condition.Donna P.
Great service Robin was very helpfulDiadria P.
Wonderful location with exceptional customer service!JOHN M.
Le client n'a pas laissé de commentaire.Christopher G.
Le client n'a pas laissé de commentaire.William G.
Le client n'a pas laissé de commentaire.Sidney S.
The only issue I had was that the gas wasn't on 1/2 tank at pickup. Only had 1/4 of tank. Was in Hurry, couldn't turn around once I notice. But overall great experienceMarvin G.
Awesome customer service! They always go above and beyond. A pleasure to deal with.Ann M.
Everyone at this location was most friendly a d knowledgeable! I could not have been more pleased.harvey Y.
they need to listen and have people that knows how to work the system because i was double charged for the truck and the transports. I still havent recieved my refund back from the transport. the transporters wasnt maintained therefore we had a hardtime which made me late turning in the trailer.celestestein C.
Le client n'a pas laissé de commentaire.kira W.
Tires were below pressure causing problems on the road. The cargo area had sand on the floor from previous rental smelled like crawfish. Sand in the cab area also. CLEAN THE RENTALS THOROUGHLY AFTER RETURNS. CHECK TIRE PRESSURES. I HAD TWO THAT WERE 30LBS UNDER.James J.
Le client n'a pas laissé de commentaire.JOANNA W.
Very friendlyservice thank you.Sue R.
Great Customer ServiceJames D.
Great store owner was very friendly and polite.Carl M.
Excellent people to do business with.Gregg S.
Mr. Ronnie was awesome. He went above and beyond to accommodate meKim B.
Le client n'a pas laissé de commentaire.jimmy W.
Le client n'a pas laissé de commentaire.Diadria P.
The place was closed at 1pm on a Saturday. I wanted to File a complaint and let the know that truck is horrible. The brakes are in unsafe condition.Gwendolyn S.
GREAT PEOPLE!!! Customer service awesome!!Donna H.
Le client n'a pas laissé de commentaire.needa J.
Le client n'a pas laissé de commentaire.Kyle O.
Nothing my experience with the customer service at magee's detail was especially awesome she made the rental process so easy and speedy.Felecia W.
This is a first class organization. Thanks for your professionalism. Will come back in the futureALAN C.
Nothing to improve. The service was very kind and the truck was clean.james M.
Le client n'a pas laissé de commentaire.Benjamin L.
Please allow customers to remove additional rentals (like dollies) from their total before completing the payment if the equipment is not present like it is supposed to be when the truck/vehicle is picked up.Porsche Z.
Le client n'a pas laissé de commentaire.Montie W.
Le client n'a pas laissé de commentaire.Cheyenne F.
Excellent service à la clientèle. I called because I was running a tad late, gentleman stayed and waited for me.Frank W.
Le client n'a pas laissé de commentaire.Randell P.
The customer service was FABULOUS. Very nice employees who were very helpful to us. I would highly recommend this U-Haul location. Great experience.Steven C.
Le client n'a pas laissé de commentaire.Angela J.
Le client n'a pas laissé de commentaire.Robin O.
Le client n'a pas laissé de commentaire.myra G.
Le client n'a pas laissé de commentaire.Ida Catherine G.
Le client n'a pas laissé de commentaire.HOLLIS G.
I reserved a truck last week and I went through the Express Check-in process the day before I needed the truck. I went to pick up the truck at the location specified, and there wasn't a truck there. I had to travel back 20 miles, past a place I had already driven by, just to pick up a truck. I had people scheduled to help me move, and this change threw off the schedule for my entire day. The worst part was inconveniencing people who were helping me. No one called to let me know of this issue beforehand, and no one had an explanation. On top of this, I had to pay for the gas to fill up the truck for the extra mileage from having to pick it up further away than I had scheduled. Overall, this was a very poor experience for me, and service was not good at all. People I talked with over the phone were very short, and did not care to speak with me.Andrew S.
Great people, great truck. No complaints. Only issue was with scheduling: I kept scheduling trucks and they kept getting canceled.SHERIDAN L.
Very nice professional people. Took care of me quickly and friendlyHerschel C.
Le client n'a pas laissé de commentaire.Michael H.
Le client n'a pas laissé de commentaire.Phyllis B.
When we picked the truck up it less than a 1/2 tank of gas. The truck cargo area leaked all the way doe the left top side and wet all of my living room furniture and 4 boxes of clothesbrady M.
Le client n'a pas laissé de commentaire.PAT S.
Friendly staff. They went above and beyond to get us acquainted with the area and community.Ann M.
The owner was so confrontational we were having to pick up 56 miles away from where we originally reserved the lady on the phone from Jackson was very rude. We get there finally 2 hrs late and this man was so wanting a confrontation my husband was so upset at him! My husband went to fill it up walked around seen damage that wasn't ever shown to us stops back by and all the man would say was You have insurance don't you! Well yes sir we do but we're not gonna report it to our insurance company for something we didn't do! He was so unprofessional I will never return there EVER!Shari L.
Le client n'a pas laissé de commentaire.mary R.
Le client n'a pas laissé de commentaire.Sarah S.
Le client n'a pas laissé de commentaire.Demetra W.
The ppl here has very poor customer service skills they treat they customer like trash talk to u any kinda way didn't give me no paper contract to even know what my gas mileage need to be upon return didn't know what time to return the truck I was so nervous in there how he watch me like I was a criminal or something Mr. Ronnie Magee has a very nasty attitude and I'm leaving this comment on behalf of my fiancÃ© Brian Badon because I was on the phone the whole time and I witnessed how he was treated I wouldn't refer this location to a enemy better yet a animal cause that's what he treats his customers like I have never went through this with no other uhaul location I was over charged for the smallest truck u can possibly rent all because I didn't have a contract to even know what time to return the truck nor gas mileage so unprofessionalBrian B.
Le client n'a pas laissé de commentaire.lisa L.
Le client n'a pas laissé de commentaire.Beth G.
Le client n'a pas laissé de commentaire.MICHAEL H.
Perfect experience.scott E.
Le client n'a pas laissé de commentaire.Rhonda T.
The staff was amazing, the location and equipment were in excellent condition! Highly recommend this locationCHRISTOPHER R.
very friendly staff.COUNT IT H.
Le client n'a pas laissé de commentaire.Hoang N.
I got excellent service at this U- Haul business. I would recommend them to anyone!Judy N.
Le client n'a pas laissé de commentaire.Mike H.
Le client n'a pas laissé de commentaire.BARBARA T.
Le client n'a pas laissé de commentaire.james F.
Le client n'a pas laissé de commentaire.Hoang N.
Le client n'a pas laissé de commentaire.don W.
Le client n'a pas laissé de commentaire.Candace R.
Le client n'a pas laissé de commentaire.DEVONTE R.
The location closed several hours early. I arrived at 4pm they were closed. Tragic could not contact the regional. Tragic did the contract over the phone and I hooked up myself.Larry M.
Le client n'a pas laissé de commentaire.fred B.
Please advise your reservation lady to notify customers that the u haul truck will not be picked up at the brookhaven business. It was a good thing I went by her office the day before to obtain info as to where I was to pick up the keys. I found out I had to go to Tylertown.Roy B.
We dropped off on a Sunday evening, earlier than scheduled, and the business was closed. When I called on Monday morning to let them know that the trailer was dropped off, the lady seemed a little put off. Not sure if I did something wrong by dropping it off early. My husband needed the truck to go to TN today.Diana W.
Le client n'a pas laissé de commentaire.BRYAN G.
Le client n'a pas laissé de commentaire.Leslie C.
Everyone was very nice and easy to deal with.Vicki M.
Le client n'a pas laissé de commentaire.Frances M.
The truck had bad vibration above 55 mph. Probably tire balance or front end problem.Sandra K.
Le client n'a pas laissé de commentaire.JOHNATAN M.
Picked up 26ft truck for 2200 mile trip---30 miles into trip check oil light came on. I checked level and it was barely showing oil dip stick. (call customer service and was told to just add oil and would be reimbursed like that makes it all better --and when asking how much to add when oil is at low level( my ford manual tells me that)(and oil was barely on stick) the representative ( and his supervisor whom he called for backup had no answer). When adding the oil I found the oil fill cap jammed on and had to use a pair of channel locks to loosen---Three quarts later its at full. So now I have full confidence in this truck for a 4 day 2300 mile trip--yea right!!!!!!!!!!!!!!!! at the end of the first day discovered the interior light and aux power plug was inop after my phone died talking to my chase vehicle while going thru Dallas. Thanks again U-Haul quality control! Windshield wipers also worn out --I replaced the driver side. After checking oil every stop I found the level drop about 3/4 quart over the trip--- who knows how many checkout sites its been thru with no oil added. It was a relief turning it in ( and I had to pat it on the side goodby for making it). I can imagine the logistics nightmare of maintaining any rental fleet. I had only one truck in my area available --So maybe the deal is if possible checkout and choose a good truck like you used to have to do with a horse and renter beware.BONNIE S.
Le client n'a pas laissé de commentaire.wayne J.
I had to go to this U-Haul location again after I already mentioned to U-Haul that I did not like this location. The person who was checking me in could not even bother to say "Hi, how are you doing today sir?" This time the person was at least bearable because I wrote a review about the location before. Like I said before, U-Haul needs to get a another location.KEN P.
Le client n'a pas laissé de commentaire.MARY D.
This pick-up location was horrible. The environment was not inviting. The person could not even say hi. He was extremely rude, even when I asked him a question. When I got there, my reservation would not go through. When I finally got my U-Haul, the man in charge did not even come to show me which truck was mine. He did not mark any of the problems with the truck. I did not even get a receipt with all the charges listed. U-Haul needs to get another pick-up location in Tylertown to fix this issue.KEN P.
Le client n'a pas laissé de commentaire.tarsha M.
My experience was excellent! They were very hepful in hooking up andunhooking the trailer when i returned it.royce M.
Le client n'a pas laissé de commentaire.Timothy B.
The truck was dirty but that didn't really matter. It moved what I needed it to moveCOREY B.
Le client n'a pas laissé de commentaire.SARA C.
Le client n'a pas laissé de commentaire.Clifton W.
Le client n'a pas laissé de commentaire.FLETCHER P.
Had to drop off on a Sunday and office was closed.Sandra J.
When I made a reservation two days before the expected pick-up date, I expected the truck and trailer that I rented to be there. Unfortunately, I was notified by U-Haul that although I had made a reservation at Tylertown and made a one hundred dollar deposit in order to ensure the reservation, the closest equipment that I needed was located sixty-five miles away in Picayune, Mississippi. When paying the one hundred dollar deposit on my reservation, I was under the impression that I was paying for tangible equipment at the location where I made the reservation, not sixty-five miles away in the opposite direction. I then expressed my dissatisfaction with a customer service representative, and instead of allaying my frustrations, she responded with the comment that "it's not a perfect world." I will never use U-Haul under any circumstance or suggest them to anyone inquiring about my experience. I felt like the company took advantage of the fact that I had driven five hundred miles to retrieve the belongings that needed to be packed, placing me at the mercy of U-Haul. Allowing me to make a reservation on equipment that did not exist is a concept that I am unable to grasp. I feel deceived and I will never recommend U-Haul to anyone that expects reasonable, reliable customer service.MEGHAM D.
Several lights were out and A/C never worked. I was told to call roadside to fix but I was on tight schedule! I asked for a discount instead and told no!! So I had to endure 85-90deg. In a hot truck for several hours. And no blankets were in truck.JEWELL B.