Le client n'a pas laissé de commentaire.Travis G.
Customer Reviews for Magnolia West Lube & Auto
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Both locations were on point and performed well. However, I feel lied to by the Uhaul system. The system offered a lower fare if I dropped at the Magnolia location by 3pm. I dropped it at 2:45. Then I get the receipt via email that I was charged an extra day and extra miles! That's unacceptable. The savings were negated by some incorrect chargesJohn M.
Le client n'a pas laissé de commentaire.Charles D.
Le client n'a pas laissé de commentaire.Amelia D.
Le client n'a pas laissé de commentaire.kris T.
Trailer not at location given. Had to drive back out onto the road and around the corner to get there. License plate light burned out and some cardboard and dirt in trailerMark K.
Le client n'a pas laissé de commentaire.Lee H.
Le client n'a pas laissé de commentaire.Travis H.
Le client n'a pas laissé de commentaire.JAY S.
Le client n'a pas laissé de commentaire.Carrie P.
Jesse was the rep that leased the trailer to me. I would like to greatly commend him on a job well done. Very nice fellow. Also the man who actually hooked the trailer up. I did not get his name but I think he is a regional manager(?) One of the tires was questionable as it was going to be a 400-500 mile round trip and he changed it for me. Also had a wiring issue, not with the trailer but my hookup that he worked it out for me. I would recommend this Magnolia location to anyone.Howard N.
The drop off location was hard to locate. I was upset that the system routed me there it was about 10 or 12 Mike's from the location I moved to. I could have saved on the mileage and gas.Linda M.
Le client n'a pas laissé de commentaire.Erin L.
Take picture evidence of everything and apparently you need to record your conversation with the employee while picking up the truck because it was completely different than what the employee at the drop off location said. Also check that the mirrors aren't broken. Make sure your safety is a priority because they don't care to check the trucks.MICHAEL S.
Le client n'a pas laissé de commentaire.CHRISTOPHER J.
All goodCharles H.
When I arrived to pick up the trailer, they hooked me up and said "you are good to go." I then looked at the trailer to find 1 of the 4 tires was flat. I had to wait while some employee complained and changed the tire.Bart C.
Le client n'a pas laissé de commentaire.Ronald B.
Le client n'a pas laissé de commentaire.Gilda D.
Le client n'a pas laissé de commentaire.Jennifer O.
Le client n'a pas laissé de commentaire.Micheal S.
Le client n'a pas laissé de commentaire.Barbara R.
Le client n'a pas laissé de commentaire.JOSEPH B.
I enjoyed the digital turn in process! Thanks for providing me your services when I needed them the most.Colin K.
Le client n'a pas laissé de commentaire.Marvin S.
Le client n'a pas laissé de commentaire.KENNETH D.
1. pick up location changed the day of pick up. I had to drive 13 more miles. 2. Box had not been swept out. 3. The cab was so gross from previoius rental ! had not been cleaned at all. 4. windshield was covered in bug splatter. 5. I cannot in good faith recommend U-Haul again.John M.
Le client n'a pas laissé de commentaire.Darryl L.
Dropped off during non- business hours. No drop box for keys.FOUNTAN R.
Le client n'a pas laissé de commentaire.Amzy H.
Make sure every uhaul place can hook up and unhook trailersjimmie B.
Le client n'a pas laissé de commentaire.Talbert S.
Neither staff nor customers in the waiting room were wearing masks which are required in Texas.Patricia R.
Le client n'a pas laissé de commentaire.Cheryl M.
The car hAuler I rented had tie down straps that had been cut short. Apparently this was not reported to them whenever the hauler was returned by a previous customer. This was the only issue I had. The staff at the office was very helpful and explained everything.Richard S.
Le client n'a pas laissé de commentaire.HUEY H.
Give recommendations on newer cleaner and working trailer.Mary G.
Mr. Bobby and employee Jessie was very friendly, professional, and very knowledgeable. They made the experience easy, and explained everything. I will definitely used them again and would most definitely refer my family and friends to them.Donell C.
The pickup time was too long. (20 minutes or so.) The trailer was dirty inside. Someone had apparently been hauling dirt and there was still lots of loose soil inside. Could not use until I cleaned it myself. Dropoff was erratic. Store was closed on Sunday, so I was told to leave trailer behind bldg. The driveway leading to the back was blocked off so I left in front. Days later I rcvd a call asking if I still needed the trailer. Had to explain that it was already returned on time within the 24hr rental period.Leonard S.
This location need to have more U HAUL SIGN SO U CAN SEE WHERE IT IS AT THE OFFICE AREADale S.
Just down right awesome!!!!Jeffrey W.
Le client n'a pas laissé de commentaire.Larry J.
Le client n'a pas laissé de commentaire.Kevin A.
Le client n'a pas laissé de commentaire.James M.
Truck drop off location was not where the drop box for the key was located. Confusing people when the truck is dropped off on Sunday.BRANDON B.
the oil needed to be changed as it had zero left on range for oil change. Also, one of the trailer tires needed to be properly inflated.Henry W.
We dropped off at night and the area that we had to park the vehicle was a little dark but thankfully I had someone with me at the time of drop off.Jessica G.
Great experience from start to finish and had the largest selection Of sizes to choose fromKimberly T.
Even though I checke.d in online, your software made me enter a lot of information again. Redundant and not effective.Randall G.
Great, fast & friendly!Adam G.