Le client n'a pas laissé de commentaire.Lorraine G.
Customer Reviews for Mailbox Max
(U-Haul Neighborhood Dealer)
Pour nous contacter
Porterville, CA 93257
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 6h pm
- Sam : 9h am à 3h pm
- Dim : 8h am à 1h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.diane D.
We should be able to get the keys before the truck on the app. :)Yesenia F.
Le client n'a pas laissé de commentaire.Kurt W.
Le client n'a pas laissé de commentaire.Michael H.
Le client n'a pas laissé de commentaire.Marilyn H.
Le client n'a pas laissé de commentaire.KIMBERLY H.
They did a great job making sure I had exactly what I wanted. They did a great job. Will recommendJORGE H.
Le client n'a pas laissé de commentaire.Herman P.
Le client n'a pas laissé de commentaire.Jose C.
Le client n'a pas laissé de commentaire.TINETTE C.
Le client n'a pas laissé de commentaire.Patricia L.
Le client n'a pas laissé de commentaire.Frank R.
Le client n'a pas laissé de commentaire.richard B.
Le client n'a pas laissé de commentaire.BIRIDIANA H.
The staff was helpful and courteous.Kim S.
Le client n'a pas laissé de commentaire.KEVIN C.
The fees to rent a truck is ridiculous. I do not recommend anyone renting a truck.Nicole Felicia C.
Very helpful. No improvements neededPatricia B.
Le client n'a pas laissé de commentaire.CHAD W.
Le client n'a pas laissé de commentaire.rose mary M.
Le client n'a pas laissé de commentaire.JOSE O.
Nothing. Staff was extremely helpful.Patricia B.
Le client n'a pas laissé de commentaire.Belinda R.
Le client n'a pas laissé de commentaire.ABEL D.
Le client n'a pas laissé de commentaire.Martin S.
Le client n'a pas laissé de commentaire.Abel D.
Very friendly staff, explained everything and will rent again from same location.leonel V.
Cozy and warm! Just like a small town should make you feelRobert H.
Staff are very courteous and professional. All aspects of the store were outstanding as well as the truck we rented. Thank you, Paula M.Paula M.
Le client n'a pas laissé de commentaire.Irene G.
Courteous, professional staff. Good Job!Paula M.
The staff was extremely friendly and courteous! We will definitely return whenever we need a U Haul in the future!NAOMI R.
Very friendly and helpful staff. Trailer was dirty but still got the job done. The amazing staff made all the difference.Jesse W.
I picked up late Thursday to use friday. I used Friday and sat, went to return sat night and they were closed. They are not open on sun and they were closed again Mon for holiday.when I took back she charged me for all those days!!! I said they were not open to receive them back and she said â€œyou could have left them at the mini mart next doorâ€ . What?????? How was I supposed to know that?????? I told her if I had to pay rental of $60 I would just buy them then and she said I couldn't I had to order off line and have them shippedâ€¦â€¦ wow!!!!!!!!! I should not have been charged for her closed days!!!!!!Merri B.
MailBox Max is always my go to for packing and uhaul rentals. They go above and beyond to help make moving simple and their prices are better than anywhere else here in town.Lisa Raguel M.
We rent it for a full day you sit for 3 hours and they still charged us for full-day even though there was a half a day rate that we could have had so no we will not be going back to that storeGEORGE P.
I think its not reasonable to keep a deposit based on mileage as long as the truck was returned and in good condition my husband and i should have got our deposit back we will not be using this location ever againMario S.
Le client n'a pas laissé de commentaire.Zandra M.
The lady, Andrea was very knowledge and helpful to our needs.EDWIN V.
The person at the counter was friendly and efficient and we were out of there in no time. We even ended up renting a trailer while we were there. Picked it up next day and returned it same day, very simple and easy,,, as it should be.SERGIO M.
I did not rent anything from this place they chose to rent to someone that was using my identification.ALBERT H.
Le client n'a pas laissé de commentaire.James W.
I did online drop off. For the question of whether the truck was clean enough for the next family to use, I said NO because I drove through a lot of bees/bugs and felt the exterior needed a quick wash, at least the front. The box was swept clean. The cab was left clean. I was charged $25 dollars for this!!! UNACCEPTABLE! The man at the counter said he'd take care of it and call me. I still haven't heard from him.ARLENE J.
My experience was perfect from start to finish. No issues what so ever. Will definitely use again.William A.
Great serviceYolanda H.
Very efficientTIFFANY J.
Le client n'a pas laissé de commentaire.JEANNINE C.
Le client n'a pas laissé de commentaire.MARIA G.
Le client n'a pas laissé de commentaire.Jayme B.
Le client n'a pas laissé de commentaire.terry B.
Very clean, very friendlyAnnie M.
The woman that helped us was very patient and helpful, she explained everything thoroughly. We were very happy with the service we got.Maria G.
Le client n'a pas laissé de commentaire.terry B.
Extremely helpful and so nice. Fabulous customer service. Made the entire process so easy. Would definitely use this location again. Clean well stocked location. Easy to find and easy parking for the trucks. Plexiglass between staff and customers. Staff had masks on and hand sanitizer available. Location took staff and customer health and safety seriously.denise G.
This was not the fault of the location. I was called the day before my reservation and told the 15' truck I reserved was not available, and the only truck available in 75 miles was a 10' truck at a different location 30 miles away in Porterville. I'm inclined to not use U-haul again due to this experience.Nathan H.
Had roaches in truck when I opened up the back. Other than that, great customer service.Leroy C.
I always use this location due to the fact that is close to home. The staff at Mailbox Max are on point and they have equipment available along with any other supplies I might need for moving.Juan Carlos A.
Le client n'a pas laissé de commentaire.TIMOTHY P.
Le client n'a pas laissé de commentaire.Joe Q.
Great serviceEdward C.
Le client n'a pas laissé de commentaire.Eric G.
Le client n'a pas laissé de commentaire.CHRISTOPHER P.
Le client n'a pas laissé de commentaire.Raymond G.
Le client n'a pas laissé de commentaire.Jose P.
Have the gas tank full, so we can fill it once done and not worry about how much fuel is needed to reach pickup level.Wes M.
Le client n'a pas laissé de commentaire.branden R.
Great servicejohn D.
Le client n'a pas laissé de commentaire.BENJAMIN E.
Le client n'a pas laissé de commentaire.Brian N.
Le client n'a pas laissé de commentaire.Pamela P.
A # 1Clarence O.
Everything was great! I was able to easily add an extra day over the phone. They were very friendly and I was even able to make copies of my new house keys and purchase a money order in the store! Terrific!Alicia J.
Le client n'a pas laissé de commentaire.Monica R.
They need to speed up the process. They couldn't print the complete contract. They didn't have the equipment ready and then when they were going to get the equipment, they didn't have it. Very disappointed. When it was time to inspect the truck, they had not marked the damage so we had to wait even longer for them to do that. Not a great experience.Kristina C.
Keep up the great job.Akie A.
Le client n'a pas laissé de commentaire.Victor Manuel C.
Le client n'a pas laissé de commentaire.Jon S.
Le client n'a pas laissé de commentaire.Patricia M.
Le client n'a pas laissé de commentaire.Brian W.
The first place that we went for the drop off was very disappointing because they should of had access for the drop off. The other drop off provided excellent service. Thank you for your services.sandra C.
Le client n'a pas laissé de commentaire.Jason B.
I really needed a dolly and had one reserved with my reservation and none were available when I picked up the truck.Carrie M.
Nothing got me in n out quick , both times picking up and returning great personalities and great serviceDavid F.
This is a very nice location with very professional Staff!Henry O.
There was a long line of customers and only one employee. She eventually called for help but it made for a long check in.CHAD G.
Le client n'a pas laissé de commentaire.James A.
Le client n'a pas laissé de commentaire.Holly O.
Le client n'a pas laissé de commentaire.John C.
Perfection in customer service. Staff was outstanding. Keep up the good work. I am very satisfied with U-Haul.James P.
Le client n'a pas laissé de commentaire.Sara marie M.
Le client n'a pas laissé de commentaire.Lich T.
Le client n'a pas laissé de commentaire.steve S.
Customer service Was bad only place that had what I needed will never go back very rude peopleBobby I.
Le client n'a pas laissé de commentaire.JASMINE S.
Le client n'a pas laissé de commentaire.Jennifer G.
Thank you it was fast and easyJudy Naney C.
The U-Haul Website said this location was open at 8 a.m. on Sunday. It was not open and the parking lot was fenced and locked. I didn't dress for unhooking the trailer myself, so it was time-consuming and dirty to do. There was also another person at the location trying to pick up a truck and couldn't reach anyone on the phone to help.Maia K.
The dealer did not know how to correctly install the auto transporter. It was unsafe. I had to travel to the next town and go to an official U-Haul to have them remount my tongue and correctly install the trailer as it was too low. They reconnected the chains properly and got me going. I understand that her husband is the one that knows how to do all this however he was not present and that is not an excuse. When a customer rents something, he should be present, period.David X.