Évaluations des clients Mailboxes and Parcel Depot

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Mailboxes and Parcel Depot

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Lily B. le

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Thank you!

Arianna L. le

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Le client n'a pas laissé de commentaire.

Nancy B. le

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Le client n'a pas laissé de commentaire.

Paul B. le

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Quick return, easy and no hassle when the rules are followed.

Paul H. le

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Le client n'a pas laissé de commentaire.

Kathryn S. le

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Was great. No problems.

komi D. le

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Le client n'a pas laissé de commentaire.

MARK A. le

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Everything was good with the staff and truck and cleanliness. Easy pick up and drop off. I would definitely recommend this u haul facility

John B. le

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Adequate

ROBERT H. le

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People at the store did excellent job. Good place to rent from.

Paul H. le

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Le client n'a pas laissé de commentaire.

Julia D. le

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This was one of the worst consumer experiences I've ever had. Disorganized/flustered staff, price different than quoted online, inconvenient pick-up/drop-off location (there's a UHaul business down the street from me, but I was told the day before my pick-up that I had to go to another town). Truck was not ready when we got there at appointed time, so we had to wait for 2 hours, which delayed our move. The store employee was very apologetic, said she was having computer difficulties, so we gave her the benefit of the doubt, but it certainly made an already stressful/busy day even more stressful.

Crable D. le

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We rented the haul truck and had not one but two blow outs! My husband David is a trucker and could not believe how.poorly it was maintained. Then the place had the nerve to call is and ask why we were late and was going to charge us for another day. If anything we should have.gotten a discount for the 9 hours we sat and waited tires to be changed.

karen K. le

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the location itself and the guy who helped me were great. My only complaint is that it was hard to obtain a reservation close to where my relative lived to pick it up. At first I was going to have to drive an hour oneway to pick it up. When I later called, they had found a trailer closer. But on the way back with the trailer we drove by 2 places that had at least 6-7 trailers in their lot, one of which was only five minutes from the house. I find it hard to believe that these all showed up overnight. I could be wrong, but that was disappointing to discover.

Christopher N. le

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Nothing. Was given a free upgrade when my truck didn’t make it in.

John R. le

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Mostly it was very inconvenient for us based on where we lived and distance to the highway. Also their credit card machine didn't work well so it took a long time.

QUINETTA T. le

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Le client n'a pas laissé de commentaire.

Logan B. le

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App could not locate so could not check in vehicle. No advice or process discussed for manual check in. Box did not appear secure. Staff were very effective but hours are limited.

Paul H. le

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Le client n'a pas laissé de commentaire.

gerardo P. le

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No a thing just keep doing the same thing courtesy and a big smile

Paul H. le

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Le client n'a pas laissé de commentaire.

Robert S. le

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We only needed the truck for a short period of time. (4 hours) It would be nice if you had a special rate for those of us who don't keep the truck for 24 hours. Even a 12-hour rate would be better.

NORMA B. le

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Le client n'a pas laissé de commentaire.

Christina O. le

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Le client n'a pas laissé de commentaire.

ken S. le

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Booked for iowa pick up. Was called and told that i would have to go to illinios to get trailer. It was too late to make other arrangements and i didnt have any other options. Wrong ball size for trailer. Told i had to pay for 3 day and then when i dropped it off told that it wasnt due till tomorrow. I feel i should have been charged less due to sub par service. No assistance with back up at either location.

Tony V. le

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Le client n'a pas laissé de commentaire.

jay B. le

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Le client n'a pas laissé de commentaire.

arnette E. le

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explain the process of after submitting photos thru until you get the key to truck

TODD W. le

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Definitely could use some cleaning up, organizing etc the entire store

Deborah S. le

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Customer service woman on the telephone was very very rude.

REGINA G. le

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Le client n'a pas laissé de commentaire.

catherne S. le

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Paul was very kind to me. Very satisfied with the customer service! Thank you for helping me out with my moving.

Tara G. le

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Le client n'a pas laissé de commentaire.